WGU D351 Functions of
Human Resource Management
terms EXAM [LATEST
QUESTIONS AND VERIFIED
ANSWERS 100%
GUARANTEED PASS
Bonus - correct answer A lump sum payment, typically given to an individual at the end of a
time period
Broadbanding - correct answer Combining multiple pay levels into one
Burnout - correct answer Constant lack of interest and motivation to perform one's job
Business necessity - correct answer When a particular practice is necessary for the safe and
efficient operation of the business and when there is a specific business purpose for applying a
particular standard that may, in fact, be discriminatory
Business skills - correct answer The analytical and quantitative skills—including in-depth
knowledge of how the business works and its budgeting and strategic-planning processes—that
are necessary for a manager to understand and contribute to the profitability of the
organization
,Career - correct answer The individually perceived sequence of attitudes and behaviors
associated with work-related experiences and activities over the span of a person's life
Career plateau - correct answer When an individual feels unchallenged in their current job and
has little or no chance of advancement
Centralization - correct answer Degree to which decision making is concentrated within the
organization
Coaching - correct answer The process of giving motivational feedback to maintain and improve
performance
COBRA - correct answer A law that requires employers to offer to maintain health insurance on
individuals who leave their employment (for a period of time)
Cognitive ability test - correct answer An assessment of general intelligence or of some type of
aptitude for a particular job
Cohesiveness - correct answer An intent and desire for group members to stick together in their
actions
Collective bargaining - correct answer The negotiation process resulting in a contract between
union employees and management that covers employment conditions
Commission - correct answer A payment typically provided to a salesperson for selling an item
to a customer
Communication - correct answer The process of transmitting information and meaning
,Compensation - correct answer The total of an employee's pay and benefits
Compensation system - correct answer Anything that an employee may value and desire and
that the employer is willing and able to offer in exchange
Compensatory damages - correct answer Monetary damages awarded by the court that
compensate the injured person for losses
Compensatory selection model - correct answer Model allowing an individual to do poorly on
one test but make up for that poor grade by doing exceptionally well on other tests
Competency model - correct answer Model identifying the knowledge, skills, and abilities (KSAs)
needed to perform a particular job in the organization
Complexity - correct answer Degree to which three types of differentiation exist within the
organization
Conceptual and design skills - correct answer The ability to evaluate a situation, identify
alternatives, select a reasonable alternative, and make a decision to implement a solution to a
problem
Conflict - correct answer The act of being opposed to another
Construct validity - correct answer An assessment that measures a theoretical concept or trait
that is not directly observable
Constructive discharge - correct answer When an employee is put under such extreme pressure
by management that continued employment becomes intolerable and, as a result, the
employee quits, or resigns from the organization
, Content validity - correct answer An assessment of whether a test measures knowledge or
understanding of the items it is supposed to measure
Corporate social responsibility - correct answer The concept that organizations have a duty to
all societal stakeholders to operate in a manner that takes each of their needs into account
Cost center - correct answer A division or department that brings in no revenue or profit for the
organization—running this function only costs the organization money
Creativity - correct answer A basic ability to think in unique and different ways and apply those
thought processes to existing problems
Criterion-related validity - correct answer An assessment of the ability of a test to measure
some other factor related to the test
Critical-incidents method - correct answer A performance appraisal method in which a manager
keeps a written record of the positive and negative performance of employees throughout the
performance period
Cybersecurity - correct answer The use of tools and processes to protect organizational
computer systems and networks
Data analytics - correct answer Process of accessing large amounts of data in order to analyze
those data and gain insight into significant trends or patterns within organizations or industries
Defined-benefit plan - correct answer A plan providing the retiree with a specific amount and
type of benefits that will be available when the individual retires
Human Resource Management
terms EXAM [LATEST
QUESTIONS AND VERIFIED
ANSWERS 100%
GUARANTEED PASS
Bonus - correct answer A lump sum payment, typically given to an individual at the end of a
time period
Broadbanding - correct answer Combining multiple pay levels into one
Burnout - correct answer Constant lack of interest and motivation to perform one's job
Business necessity - correct answer When a particular practice is necessary for the safe and
efficient operation of the business and when there is a specific business purpose for applying a
particular standard that may, in fact, be discriminatory
Business skills - correct answer The analytical and quantitative skills—including in-depth
knowledge of how the business works and its budgeting and strategic-planning processes—that
are necessary for a manager to understand and contribute to the profitability of the
organization
,Career - correct answer The individually perceived sequence of attitudes and behaviors
associated with work-related experiences and activities over the span of a person's life
Career plateau - correct answer When an individual feels unchallenged in their current job and
has little or no chance of advancement
Centralization - correct answer Degree to which decision making is concentrated within the
organization
Coaching - correct answer The process of giving motivational feedback to maintain and improve
performance
COBRA - correct answer A law that requires employers to offer to maintain health insurance on
individuals who leave their employment (for a period of time)
Cognitive ability test - correct answer An assessment of general intelligence or of some type of
aptitude for a particular job
Cohesiveness - correct answer An intent and desire for group members to stick together in their
actions
Collective bargaining - correct answer The negotiation process resulting in a contract between
union employees and management that covers employment conditions
Commission - correct answer A payment typically provided to a salesperson for selling an item
to a customer
Communication - correct answer The process of transmitting information and meaning
,Compensation - correct answer The total of an employee's pay and benefits
Compensation system - correct answer Anything that an employee may value and desire and
that the employer is willing and able to offer in exchange
Compensatory damages - correct answer Monetary damages awarded by the court that
compensate the injured person for losses
Compensatory selection model - correct answer Model allowing an individual to do poorly on
one test but make up for that poor grade by doing exceptionally well on other tests
Competency model - correct answer Model identifying the knowledge, skills, and abilities (KSAs)
needed to perform a particular job in the organization
Complexity - correct answer Degree to which three types of differentiation exist within the
organization
Conceptual and design skills - correct answer The ability to evaluate a situation, identify
alternatives, select a reasonable alternative, and make a decision to implement a solution to a
problem
Conflict - correct answer The act of being opposed to another
Construct validity - correct answer An assessment that measures a theoretical concept or trait
that is not directly observable
Constructive discharge - correct answer When an employee is put under such extreme pressure
by management that continued employment becomes intolerable and, as a result, the
employee quits, or resigns from the organization
, Content validity - correct answer An assessment of whether a test measures knowledge or
understanding of the items it is supposed to measure
Corporate social responsibility - correct answer The concept that organizations have a duty to
all societal stakeholders to operate in a manner that takes each of their needs into account
Cost center - correct answer A division or department that brings in no revenue or profit for the
organization—running this function only costs the organization money
Creativity - correct answer A basic ability to think in unique and different ways and apply those
thought processes to existing problems
Criterion-related validity - correct answer An assessment of the ability of a test to measure
some other factor related to the test
Critical-incidents method - correct answer A performance appraisal method in which a manager
keeps a written record of the positive and negative performance of employees throughout the
performance period
Cybersecurity - correct answer The use of tools and processes to protect organizational
computer systems and networks
Data analytics - correct answer Process of accessing large amounts of data in order to analyze
those data and gain insight into significant trends or patterns within organizations or industries
Defined-benefit plan - correct answer A plan providing the retiree with a specific amount and
type of benefits that will be available when the individual retires
