Operations Management Creating Value Alon
n n n n
g the Supply Chain, 11th Edition (Russell)Verif
n n n n n n
ied Chapters 1 - 17, Complete
n n n n n
OperationsnManagementnCreatingnValuenAlongnthenSupplynChain
,TABLE OF CONTENTS
N N
1nIntroductionntonOperationsnandnSupplynChainnManagementn
2nQualitynManagementn
3nStatisticalnProcessnControln
S3nOperationalnDecision-MakingnTools:nAcceptancenSampling
4nProductnDesignn
5nServicenDesignn
6nProcessesnandnTechnologyn
7nCapacitynandnFacilitiesnDesign
S7nOperationalnDecision-MakingnTools:nFacilitynLocationnModelsn
8nHumannResourcesn
S8nOperationalnDecision-MakingnTools:nWorknMeasurementn
9nProjectnManagement
10nSupplynChainnManagementnStrategynandnDesignn
11nGlobalnSupplynChainnProcurementnandnDistributionn
S11nOperationalnDecision-MakingnTools:nTransportationnandnTransshipmentnModelsn
12nForecastingn
13nInventorynManagementn
S13nOperationalnDecision-MakingnTools:nSimulationn
14nSalesnandnOperationsnPlanningn
S14nOperationalnDecision-MakingnTools:nLinearnProgrammingn
15nResourcenPlanningnSystemsn
16nLeannProductionnSystemsn
17nSchedulingn
OperationsnManagementnCreatingnValuenAlongnthenSupplynChain
,OperationsnManagementnCreatingnValuenAlongnthenSupplynChainn11thnEditionnR
obertanS.nRussell,nBernardnW.nTaylor
ConceptnChecknQuestionsnfornLearningnObjectives
Chaptern1n–nIntroductionntonOperationsnandnSupplynChainnManagement
ThenOperationsnFunction
1. Thenoperationsnfunctionninteractsnwith
a. Marketing
b. Suppliers
c. Humannresources
d. Finance
e. Allnofnthenabove
Difficulty:nEas
ynAnswer:nd
2. Operationsnisnoftenndescribednas
a. thencreativencorenofnannorganization
b. antransformationnprocess
c. thensourcenofnfirmnprofitability
d. allnofnthenabove
Difficulty:nEas
ynAnswer:nb
ThenEvolutionnofnOperationsnandnSupplynChainnManagement
1. n helpedntonenablenthenIndustrialnRevolution.
a. Linearnprogramming
b. Qualityncircles
c. Interchangeablenparts
d. ThenInternet
Difficulty:nEas
ynAnswer:nc
2. ThenPrinciplesnofnScientificnManagementnwerenproposednby
a. AdamnSmith
b. HenrynFord
c. FredericknTaylor
OperationsnManagementnCreatingnValuenAlongnthenSupplynChain
, d. EltonnMayo
Difficulty:nEas
ynAnswer:nc
3. Supplynchainnmanagementnemergednas
a. companiesnstartedntonoutsourcenproduction
b. thennumbernofnsuppliersnforneachncompanyngrew
c. globalizationnexpandednthenreachnofnsuppliersnandncustomers
d. allnofnthenabove
Difficulty:nEas
ynAnswer:nd
4. Thenqualitynrevolutionnwasnbroughtntonusnby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:nEas
ynAnswer:nb
Globalization
1. Globalizationnhasngrownnrapidlynduento
a. Worldntradenagreements
b. ThenInternet
c. Outsourcing
d. Allnofnthenabove
Difficulty:nEas
ynAnswer:nd
2. Whichnofnthenfollowingncountriesnhasnthenhighestnhourlynwagenrate?
a. Norway
b. U.S.
c. Germany
d. SouthnKorea
Difficulty:nModerat
enAnswer:na
3. Companiesngonglobalnto
a. takenadvantagenofnfavorablencosts
OperationsnManagementnCreatingnValuenAlongnthenSupplynChain