NECI 911 UPDATED SCRIPT 2026 PRACTICE
SOLUTIONS GRADED A+
● Values. Answer: Belief, mission, goals or a philosophy that is really
meaningful
● Values of a 911 Agency. Answer: Continuous improvement, caller
satisfaction, employee development, innovation, maximize utilization of
resources, and commitment to the community
● Ethics. Answer: The word originates from the Greek word "ethikos"
meaning moral or showing moral character
● Two Aspects of Ethics. Answer: 1. The ability to discern right from
wrong, good from evil and proprietary from in-proprietary
2. The commitment to do what is right good and proper
● liability. Answer: Legal responsibility for an action
● Vicarious Liability. Answer: A legal concept that holds someone liable
for their actions and for the actions, inactions, errors and omissions of
those employees they supervise
,● Standard of Care. Answer: Reasonable actions, under the
circumstances, in comparison to the actions of others with similar
training and direction in a given situation. Failure to meet the standard of
care is a breach of duty and a component of negligence.
● 9-1-1 Standard of Care. Answer: 1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
● Negligence. Answer: Failure to exercise the degree of care considered
reasonable (under the circumstances) resulting in an unknown intended
injury to another person
● Negligence is the result of.... Answer: Carelessness, forgetfulness, and
attentive, indifferent, and lax
● True or False: intent to harm is not required to prove negligence.
Answer: True
● Four Components of Negligence. Answer: 1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
, ● Gross Negligence. Answer: When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure,
training procedures or other laws, ordinances, rules or regulations
● Three types of law. Answer: 1. Constitutional
2. criminal
3. Civil
● Constitution three branches. Answer: 1. Executive
2. Legislative
3. Judiciary
● Contract Law. Answer: Legally binding exchange of promises or
agreement between parties that the law will enforce
● Tort Law. Answer: Negligence, nuisance, defamation, international
thoughts, statuary towards, economic towards and competition law
● Property Law. Answer: Property designates those things that are
commonly recognized as being the possession of a person or group.
Important types of property include real property, personal property, and
intellectual property
SOLUTIONS GRADED A+
● Values. Answer: Belief, mission, goals or a philosophy that is really
meaningful
● Values of a 911 Agency. Answer: Continuous improvement, caller
satisfaction, employee development, innovation, maximize utilization of
resources, and commitment to the community
● Ethics. Answer: The word originates from the Greek word "ethikos"
meaning moral or showing moral character
● Two Aspects of Ethics. Answer: 1. The ability to discern right from
wrong, good from evil and proprietary from in-proprietary
2. The commitment to do what is right good and proper
● liability. Answer: Legal responsibility for an action
● Vicarious Liability. Answer: A legal concept that holds someone liable
for their actions and for the actions, inactions, errors and omissions of
those employees they supervise
,● Standard of Care. Answer: Reasonable actions, under the
circumstances, in comparison to the actions of others with similar
training and direction in a given situation. Failure to meet the standard of
care is a breach of duty and a component of negligence.
● 9-1-1 Standard of Care. Answer: 1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
● Negligence. Answer: Failure to exercise the degree of care considered
reasonable (under the circumstances) resulting in an unknown intended
injury to another person
● Negligence is the result of.... Answer: Carelessness, forgetfulness, and
attentive, indifferent, and lax
● True or False: intent to harm is not required to prove negligence.
Answer: True
● Four Components of Negligence. Answer: 1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
, ● Gross Negligence. Answer: When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure,
training procedures or other laws, ordinances, rules or regulations
● Three types of law. Answer: 1. Constitutional
2. criminal
3. Civil
● Constitution three branches. Answer: 1. Executive
2. Legislative
3. Judiciary
● Contract Law. Answer: Legally binding exchange of promises or
agreement between parties that the law will enforce
● Tort Law. Answer: Negligence, nuisance, defamation, international
thoughts, statuary towards, economic towards and competition law
● Property Law. Answer: Property designates those things that are
commonly recognized as being the possession of a person or group.
Important types of property include real property, personal property, and
intellectual property
