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MAC3703 Assignment 2 Semester 1 ANSWERS 2026 - Due 24 April 2026

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MAC3703 Assignment 2 Semester 1 2026 QUESTION ONE (20 MARKS) John is a newly appointed project manager at a local car manufacturer. As part of his role as a project manager he appointed a project team that he believed it was complete and well balanced in accordance with Belbin’s team roles model. John believes that his communication to the team is direct and clear however he is facing a challenge of late submissions and poor-quality work from the team. The team is led by a team leader who reports directly to John. The team appear to be under a lot of stress and it has become obvious that there is a serious conflict between the team leader and two designers (two of the team members). John identified the key roles in the team as follows:  Team leader - Completer finisher  Designer 1 - Plant  Designer 2 - Resource investigator  Draftsperson – 2 nd Completer finisher The Draftsperson is responsible for taking the outline designs created by the designers and turning them into computer aided design files that can be used to produce prototypes and production drawings. John has allocated himself a role of a coordinator. You are required to: a) Critically evaluate and explain why the team is not performing well with reference to Belbin’s team roles model. (10) b) Advise John on how he can manage the conflict between the two designers and the team leader. (10) QUESTION TWO (25 MARKS) A local car manufacturer is in the final stages of its project to introduce a new model into the market. The feasibility study of the new model has cost the company R20m in previous year. Marketing and distribution costs are expected to be R25m, with R5m incurred in the current financial year. Other operating costs specific to the new model are expected to be R2m. The estimated cost of producing one car (the new model) is as follows: R’000 Direct Materials 350 Direct Labour - 160@ R3 000 per hour 480

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MAC3703
ASSIGNMENT 2 2026
DUE: 24 APRIL 2026 (MEMO)

, MAC3703 ASSIGNMENT 2 MEMO 2026

DUE 24 APRIL 2026




a) Critical evaluation of team performance with reference to Belbin's team roles
model


The respective Belbin roles of the team members suggest fundamental incompatibilities
which are hindering team performance (Learning Unit 10: Project Leadership; Kaplan,
2019:396-400).


 Team leader as Completer Finisher - This role is characterised by a close eye for
detail and a desire to see things finished. However, this leader depends on receiving
completed designs from the designers to perform their finishing work. When designs
are delayed, the leader becomes stressed and likely puts pressure on the designers.



 Designer 1 as Plant - This role is creative, full of imaginative ideas, but typically not
disciplined about producing useable ideas on time. Plants prefer freedom to think
creatively and may resist deadlines and structure.



 Designer 2 as Resource Investigator - This role is good at finding clever solutions
through discussions with others or external research. However, Resource Investigators
tend to lose interest quickly and want to move on to new challenges, potentially
leaving work incomplete.

,  Draftsperson as second Completer Finisher - Having two Completer Finishers
creates additional pressure, as both are anxious to complete work but dependent on
the designers' output. The Draftsperson cannot complete their CAD work without
finished designs from the designers.



 Fundamental incompatibility: The creative, unstructured nature of the Plant and
Resource Investigator roles conflicts directly with the deadline-driven, completion-
focused needs of the Completer Finisher roles. The designers generate ideas but
fail to deliver useable outputs on time, while the leader and draftsperson require
finished work to perform their roles. This creates a stressful environment where the
leader must constantly pressure the designers, leading to conflict (Learning Unit 10:
Project Leadership, p. 29-30).



 John's role as Coordinator - Coordinators are good at delegating work and
coordinating activities, but this role may not be sufficiently hands-on to manage the
deep personality conflicts present in this team composition. Based on Belbin roles,
this would not be a team that would run to schedule without a good deal of assertive
hands-on management.



b) Advice on managing the conflict between the two designers and the team
leader (10 marks)



(Learning Unit 10, p. 30-31)



1. Arrange a meeting with all parties

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