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PES 564 Exam 2 Questions and Correct
Answers/ Latest Update / Already Graded
law
Ans: created by the government or government created agency
and approved by the legislature
policy
Ans: a principle of action or statement of intent officially
adopted by an organization, business, or formally organized
group
rule
Ans: explicitly states what is or is not permitted, possible, or
allowable
tolerance scale
Ans: a measure of a person's level of comfort or discomfort
with real or perceived differences (like race, gender, religion)
the levels of tolerance
Ans: level 1 - repulsion
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level 2 - avoidance
level 3 - tolerance
level 4 - acceptance
level 5 - appreciation
repulsion
Ans: these people are different in ways that are not normal.
the individual believes they do not belong in the workplace, and
does not want them as customers or teammates. working or
coming in contact with them causes a lot of discomfort.
avoidance
Ans: these people are different in ways that make the person
feel uncomfortable. the individual will try to avoid them, does
not want to work or be associated with them, or deal with
them. they may obviously go out of their way to avoid any
interaction.
tolerance
Ans: the individual does not appreciate their differences, but
can work with them. the person does not feel completely
comfortable with these people, but does believe they have a
right to be treated respectfully. if given a choice, though, the
All rights reserved © 2025/ 2026 |
PES 564 Exam 2 Questions and Correct
Answers/ Latest Update / Already Graded
law
Ans: created by the government or government created agency
and approved by the legislature
policy
Ans: a principle of action or statement of intent officially
adopted by an organization, business, or formally organized
group
rule
Ans: explicitly states what is or is not permitted, possible, or
allowable
tolerance scale
Ans: a measure of a person's level of comfort or discomfort
with real or perceived differences (like race, gender, religion)
the levels of tolerance
Ans: level 1 - repulsion
All rights reserved © 2025/ 2026 |
, Page |2
level 2 - avoidance
level 3 - tolerance
level 4 - acceptance
level 5 - appreciation
repulsion
Ans: these people are different in ways that are not normal.
the individual believes they do not belong in the workplace, and
does not want them as customers or teammates. working or
coming in contact with them causes a lot of discomfort.
avoidance
Ans: these people are different in ways that make the person
feel uncomfortable. the individual will try to avoid them, does
not want to work or be associated with them, or deal with
them. they may obviously go out of their way to avoid any
interaction.
tolerance
Ans: the individual does not appreciate their differences, but
can work with them. the person does not feel completely
comfortable with these people, but does believe they have a
right to be treated respectfully. if given a choice, though, the
All rights reserved © 2025/ 2026 |
