CISA- Exam Study Guide – Practice Questions &
Verified Answers
Prepare for your exams with confidence using this comprehensive and well-organized study
guide. This resource is designed to help students understand key concepts, strengthen their
knowledge, and improve exam performance through carefully structured practice questions
and detailed explanations.
The document includes exam-style questions that closely reflect the format and difficulty of
real assessments, helping students become familiar with the types of questions they may
encounter. Each question is accompanied by accurate answers and clear explanations,
allowing you to fully understand the reasoning behind the correct responses.
What This Study Guide Offers
✔ Practice questions based on important and commonly tested topics
✔ Verified answers with clear, easy-to-follow explanations
✔ Well-structured formatting for efficient studying and revision
✔ Coverage of key course concepts and learning objectives
✔ A reliable resource for strengthening understanding and exam readiness
Why This Resource Is Useful
This study guide is designed to support students who want to review effectively, identify
knowledge gaps, and improve their test-taking skills. By practicing with exam-style questions
and reviewing detailed explanations, students can reinforce their understanding and build
confidence before their exams.
Ideal For
• Final exam preparation
• Midterm review
• Regular revision sessions
• Improving understanding of difficult topics
• Enhancing overall academic performance
,Whether you are studying weeks in advance or reviewing shortly before an exam, this guide
provides structured practice and clear explanations to help you prepare effectively and
perform at your best.
A valuable study resource for students who want to prepare smarter and succeed in their
exams.
Functions should not be outsourced in following situations (3)
1) In case of core functions of the organization
2) if function requires specific knowledge, processes and critical staffs that cannot be replicated
externally or in another location
3) In case of contractual or regulatory restrictions preventing outsourcing
Functions can be outsourced if (2)
1) It can be performed with same quality (or higher quality) with same price (or lower price) by
another party without increasing the risk
2) Organization has sufficient experience of managing third parties performing on behalf of
organizations
Difference between IT Strategy Committee and Steering Committee
Outsourcing - Risk Reduction Options (6)
- Service Level Agreement to contain measurable performance requirements
- Escrow arrangement for proprietary software
- Use of multiple suppliers to reduce risk of dependency
- Periodic perofmance review
- Establishing cross-functional contract management team
- Establishing necessary controls for foreseen contingincies
Provisions in Outsourcing Contracts
SLA should contain at least:
- measurable performance requirements
- confidentiality agreements protecting both the parties
- 'right to audit' clause
- Business continuity and disaster recovery provisions
, - protecting intellectual property rights
- requirements for confidentiality, integrity and availability (CIA) of resources/systems/data
Role of IS Auditor-Monitoring
- Regular review of contracts and service levels
- Review of outsourcer's documented procedures and outcome of their quality programs
- regular audits to certify that the process and procedures meet the quality standards
Globalization of IT Functions
- Globalization requires setting up IT function at remote or offshroe lcoations
- Globalization may or may not involve outsourcing
- Many organizations globalize their IT function for the same reasons cited for outsourcing
- Following issues need to be addressed for smooth functioning of IT function from offsite
location
- Legal and regulatory issues
- Continuity of operations
- Telecommunication issues
- Cross border and cross-cultural issues
Objective of IT Balanced Scorecard
- The objective of an IT Balanced scorecard is to establish, monitor, and evaluate IT performance
in terms of (i) business contribution (ii) future orientation, (iii) operational excellence & (iv) user
orientation
- In any given scenario, use of IT balanced scorecard is the most effective means to aid the IT
strategy committee and management in achieving the IT governance through proper IT and
business alignment.
- In any given scenario, success of IT scorecard depends upon involvement of senior
management in IT strategy planning
- In any given scenario, primary objective of IT balanced scorecard is to optimize the
performance
- In any given scenario, key performance indicators (KPIs) need to be defined before
implementing IT balanced scorecard
Performance Indicators of an IT Balanced Scorecard
1) Customer satisfaction
2) Internal Processes
3) Ability to innovate
Verified Answers
Prepare for your exams with confidence using this comprehensive and well-organized study
guide. This resource is designed to help students understand key concepts, strengthen their
knowledge, and improve exam performance through carefully structured practice questions
and detailed explanations.
The document includes exam-style questions that closely reflect the format and difficulty of
real assessments, helping students become familiar with the types of questions they may
encounter. Each question is accompanied by accurate answers and clear explanations,
allowing you to fully understand the reasoning behind the correct responses.
What This Study Guide Offers
✔ Practice questions based on important and commonly tested topics
✔ Verified answers with clear, easy-to-follow explanations
✔ Well-structured formatting for efficient studying and revision
✔ Coverage of key course concepts and learning objectives
✔ A reliable resource for strengthening understanding and exam readiness
Why This Resource Is Useful
This study guide is designed to support students who want to review effectively, identify
knowledge gaps, and improve their test-taking skills. By practicing with exam-style questions
and reviewing detailed explanations, students can reinforce their understanding and build
confidence before their exams.
Ideal For
• Final exam preparation
• Midterm review
• Regular revision sessions
• Improving understanding of difficult topics
• Enhancing overall academic performance
,Whether you are studying weeks in advance or reviewing shortly before an exam, this guide
provides structured practice and clear explanations to help you prepare effectively and
perform at your best.
A valuable study resource for students who want to prepare smarter and succeed in their
exams.
Functions should not be outsourced in following situations (3)
1) In case of core functions of the organization
2) if function requires specific knowledge, processes and critical staffs that cannot be replicated
externally or in another location
3) In case of contractual or regulatory restrictions preventing outsourcing
Functions can be outsourced if (2)
1) It can be performed with same quality (or higher quality) with same price (or lower price) by
another party without increasing the risk
2) Organization has sufficient experience of managing third parties performing on behalf of
organizations
Difference between IT Strategy Committee and Steering Committee
Outsourcing - Risk Reduction Options (6)
- Service Level Agreement to contain measurable performance requirements
- Escrow arrangement for proprietary software
- Use of multiple suppliers to reduce risk of dependency
- Periodic perofmance review
- Establishing cross-functional contract management team
- Establishing necessary controls for foreseen contingincies
Provisions in Outsourcing Contracts
SLA should contain at least:
- measurable performance requirements
- confidentiality agreements protecting both the parties
- 'right to audit' clause
- Business continuity and disaster recovery provisions
, - protecting intellectual property rights
- requirements for confidentiality, integrity and availability (CIA) of resources/systems/data
Role of IS Auditor-Monitoring
- Regular review of contracts and service levels
- Review of outsourcer's documented procedures and outcome of their quality programs
- regular audits to certify that the process and procedures meet the quality standards
Globalization of IT Functions
- Globalization requires setting up IT function at remote or offshroe lcoations
- Globalization may or may not involve outsourcing
- Many organizations globalize their IT function for the same reasons cited for outsourcing
- Following issues need to be addressed for smooth functioning of IT function from offsite
location
- Legal and regulatory issues
- Continuity of operations
- Telecommunication issues
- Cross border and cross-cultural issues
Objective of IT Balanced Scorecard
- The objective of an IT Balanced scorecard is to establish, monitor, and evaluate IT performance
in terms of (i) business contribution (ii) future orientation, (iii) operational excellence & (iv) user
orientation
- In any given scenario, use of IT balanced scorecard is the most effective means to aid the IT
strategy committee and management in achieving the IT governance through proper IT and
business alignment.
- In any given scenario, success of IT scorecard depends upon involvement of senior
management in IT strategy planning
- In any given scenario, primary objective of IT balanced scorecard is to optimize the
performance
- In any given scenario, key performance indicators (KPIs) need to be defined before
implementing IT balanced scorecard
Performance Indicators of an IT Balanced Scorecard
1) Customer satisfaction
2) Internal Processes
3) Ability to innovate
