CPXP Exam 2026 with 100% Correct verified Answers
How did the report of quality measures to CMS begin? - answer
-Hospitals could voluntarily report quality measures starting in
2001- adapting to current state from there
What is HCAHPS - answer -Hospital Consumer Assessment of
Healthcare Providers and System
What are some metrics for outcome of care? - answer -
mortality, readmission, complications, hospital associated
infections
Describe "Pay for performance" - answer -provide financial
incentives to hospitals, physicians, and other providers to carry
out improvement and achieve optimal outcomes for patients
What are some reasons patients may not voice their
complaints? - answer -Don't know where to complain, afraid of
retribution, not worth the trouble
,What are the IOM six aims of for quality (established in 2001) -
answer -Safe, time, effective, efficient, equitable, patient-
centered (STEEEP)
What is the IHI triple aim? - answer -improve patient
experience, improve health of populations, reduce per capita
cost
Describe health literacy - answer -capacity to obtain, process
and understand basic health information needed to make
appropriate health decisions
What percentage of adults are estimated to have a proficient
health literacy - answer -12 %
Which year was the American Society for Hospital Risk
Management formed? - answer -1980
What was the original name for the CMS - answer -Health Care
Financing Administration
,What is the definition of Culture (Irwin Press) - answer -Culture
exists when its members share values and behaviors that they
take for granted
What is empathy - answer -the ability to understand and share
the feelings of another
What percentage of CMS reimbursement is dependent on
patient satisfaction scores - answer -1%
What are the 4 basic needs that should be met to create an
ideal patient experience - answer -confidence, integrity, pride,
passion
In which year did hospitals establish patient advocates and
representatives? - answer -1965
In which year did the American hospital association develop
patients bill of rights - answer -1973
, What is the RATER scale and when was it developed - answer
-Reliability, Assurance, Tangibles, Empathy, Responsiveness
(early 80s)
What are some of the key concepts of the Planetree model -
answer -Importance of social support, patient/resident
education, healing environment (design- iron curtain)
In which year were Diagnostic Related Groups (DRG)
introduced? - answer -1983
What is the Emergency Medical Treatment and Labor Act
(EMTALA) and when was it established - answer -requires
hospitals to stabilize any patient who shows up in the ER
regardless of ability to pay (1986)
When was the Health Insurance Portability and Patient
Protection Act (HIPPA) created? - answer -1996
In which year did the IOM publish the report "To Err is Human"
regarding the significance of medical errors - answer -1999
How did the report of quality measures to CMS begin? - answer
-Hospitals could voluntarily report quality measures starting in
2001- adapting to current state from there
What is HCAHPS - answer -Hospital Consumer Assessment of
Healthcare Providers and System
What are some metrics for outcome of care? - answer -
mortality, readmission, complications, hospital associated
infections
Describe "Pay for performance" - answer -provide financial
incentives to hospitals, physicians, and other providers to carry
out improvement and achieve optimal outcomes for patients
What are some reasons patients may not voice their
complaints? - answer -Don't know where to complain, afraid of
retribution, not worth the trouble
,What are the IOM six aims of for quality (established in 2001) -
answer -Safe, time, effective, efficient, equitable, patient-
centered (STEEEP)
What is the IHI triple aim? - answer -improve patient
experience, improve health of populations, reduce per capita
cost
Describe health literacy - answer -capacity to obtain, process
and understand basic health information needed to make
appropriate health decisions
What percentage of adults are estimated to have a proficient
health literacy - answer -12 %
Which year was the American Society for Hospital Risk
Management formed? - answer -1980
What was the original name for the CMS - answer -Health Care
Financing Administration
,What is the definition of Culture (Irwin Press) - answer -Culture
exists when its members share values and behaviors that they
take for granted
What is empathy - answer -the ability to understand and share
the feelings of another
What percentage of CMS reimbursement is dependent on
patient satisfaction scores - answer -1%
What are the 4 basic needs that should be met to create an
ideal patient experience - answer -confidence, integrity, pride,
passion
In which year did hospitals establish patient advocates and
representatives? - answer -1965
In which year did the American hospital association develop
patients bill of rights - answer -1973
, What is the RATER scale and when was it developed - answer
-Reliability, Assurance, Tangibles, Empathy, Responsiveness
(early 80s)
What are some of the key concepts of the Planetree model -
answer -Importance of social support, patient/resident
education, healing environment (design- iron curtain)
In which year were Diagnostic Related Groups (DRG)
introduced? - answer -1983
What is the Emergency Medical Treatment and Labor Act
(EMTALA) and when was it established - answer -requires
hospitals to stabilize any patient who shows up in the ER
regardless of ability to pay (1986)
When was the Health Insurance Portability and Patient
Protection Act (HIPPA) created? - answer -1996
In which year did the IOM publish the report "To Err is Human"
regarding the significance of medical errors - answer -1999
