NSG 444 Exam Questions with Correct solutions
What does the Joint commission list as the number one cause of essential events?
The Joint Commission lists ineffective communication as the number one cause of sentinel
events
What method is utilized in healthcare settings to relay patient information across
disciplines?
SBAR/ISBAR - Best Practice
How Can I Communicate Effectively With My Supervisor?
- Problem solving & valuable info
-Write and report any unsafe assignment/practices
How Can I Communicate Effectively Using Technology?
keep messages short, including pertinent client details
Autocratic manager
uses authoritarian approach to direct activities of others
"do this, don't ask any questions"; employees have little to say; these managers are good in
critical situations
Democratic manager
, people-oriented and emphasizes effective group functioning
Providing everybody with an opportunity to participate in the process of decision making
Laissez-faire manager
permissive climate, with little direction or control exerted.
provides little or no direction and gives employees as much freedom as possible.
Power
having the ability to effect change and influence others.
authority
relates to a specific position and the responsibility associated with that position.
Legitimate Power
Power connected to a position of authority
the power a person receives as a result of his or her position in the formal hierarchy of an
organization
Reward Power
Power to provide or withhold rewards
(Closey r/t legitimate power)
What does the Joint commission list as the number one cause of essential events?
The Joint Commission lists ineffective communication as the number one cause of sentinel
events
What method is utilized in healthcare settings to relay patient information across
disciplines?
SBAR/ISBAR - Best Practice
How Can I Communicate Effectively With My Supervisor?
- Problem solving & valuable info
-Write and report any unsafe assignment/practices
How Can I Communicate Effectively Using Technology?
keep messages short, including pertinent client details
Autocratic manager
uses authoritarian approach to direct activities of others
"do this, don't ask any questions"; employees have little to say; these managers are good in
critical situations
Democratic manager
, people-oriented and emphasizes effective group functioning
Providing everybody with an opportunity to participate in the process of decision making
Laissez-faire manager
permissive climate, with little direction or control exerted.
provides little or no direction and gives employees as much freedom as possible.
Power
having the ability to effect change and influence others.
authority
relates to a specific position and the responsibility associated with that position.
Legitimate Power
Power connected to a position of authority
the power a person receives as a result of his or her position in the formal hierarchy of an
organization
Reward Power
Power to provide or withhold rewards
(Closey r/t legitimate power)
