NNAAP CERTIFICATION EXAM 2026
COMPLETE ANSWER COMPENDIUM
◉In order to communicate clearly with a client who has hearing
loss, the nurse aide should:
A.) Speak in a high pitched tone of voice
B.) Stand behind the client when speaking
C.) Speak in a loud and slow manner
D.) Look directly at the client when speaking. Answer: D.) Look
directly at the client when speaking
◉Which of the following stages of dying is usually the final stage?
A.) Anger
B.) Acceptance
C.) Bargaining
D.) Depression. Answer: B.) Acceptance
◉If a client says, "God is punishing me" or "Why me?", how should
the nurse aide respond?
, A.) Reply, "God doesn't punish people."
B.) Listen quietly
C.) Ignore the client
D.) Make jokes. Answer: B.) Listen quietly
◉The role of the ombudsman is to:
A.) Run a group of nursing home
B.) Work with the nursing home to protect clients' rights
C.) Control the nursing home budget
D.) Prepare classes that nurse aides take to learn about client
hygiene. Answer: B.) Work with the nursing home to protect clients'
rights
◉A nurse aide who is active in her church is assigned to care for a
client who is not a member of any religious group. The nurse aide
SHOULD:
A.) Help the client understand the nurse aide's faith
B.) Tell the client that it is important for the client to join some
church, even if it is not the nurse aide's church
C.) Respect the client's beliefs and avoid starting religious
discussions
COMPLETE ANSWER COMPENDIUM
◉In order to communicate clearly with a client who has hearing
loss, the nurse aide should:
A.) Speak in a high pitched tone of voice
B.) Stand behind the client when speaking
C.) Speak in a loud and slow manner
D.) Look directly at the client when speaking. Answer: D.) Look
directly at the client when speaking
◉Which of the following stages of dying is usually the final stage?
A.) Anger
B.) Acceptance
C.) Bargaining
D.) Depression. Answer: B.) Acceptance
◉If a client says, "God is punishing me" or "Why me?", how should
the nurse aide respond?
, A.) Reply, "God doesn't punish people."
B.) Listen quietly
C.) Ignore the client
D.) Make jokes. Answer: B.) Listen quietly
◉The role of the ombudsman is to:
A.) Run a group of nursing home
B.) Work with the nursing home to protect clients' rights
C.) Control the nursing home budget
D.) Prepare classes that nurse aides take to learn about client
hygiene. Answer: B.) Work with the nursing home to protect clients'
rights
◉A nurse aide who is active in her church is assigned to care for a
client who is not a member of any religious group. The nurse aide
SHOULD:
A.) Help the client understand the nurse aide's faith
B.) Tell the client that it is important for the client to join some
church, even if it is not the nurse aide's church
C.) Respect the client's beliefs and avoid starting religious
discussions
