OBHR 3330- CH.1 REVIEW QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
What is Human Resource Management (HRM)? - Answers HRM refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.
What are the primary roles of HR departments? - Answers HR departments contribute to profitability, quality, and other business goals.
What are high-impact HR functions? - Answers High-impact HR functions are more integrated with the business, skilled at attracting and retaining employees, and can adapt quickly.
What are the three product lines of HR as a business? - Answers 1. Administrative Services and Transactions, 2. Business Partner Services, 3. Strategic Partner.
What does the Administrative Services and Transactions product line focus on? - Answers It focuses on compensation, hiring, staffing, with an emphasis on resource efficiency and service quality.
What is the emphasis of Business Partner Services in HR? - Answers The emphasis is on developing effective HR systems and helping implement business plans, with a focus on problem-solving and ensuring needed competencies.
What is the role of the Strategic Partner in HR? - Answers The role is to contribute to business strategy based on human capital considerations and developing HR practices as strategic differentiators.
How is the role of HRM changing in organizations? - Answers The time spent on administrative tasks is decreasing, while roles as a strategic business partner, change agent, and employee advocate are increasing.
What is the shared service model in HR? - Answers It includes centers of expertise, service centers, and business partners to centralize administrative and transactional tasks.
How is technology impacting HRM? - Answers Technology is reducing the HRM role in administrative tasks and providing self-service options for employees.
What are the most commonly outsourced HR activities? - Answers Benefits administration, relocation, and payroll.
What is the primary reason for outsourcing HR functions? - Answers Cost savings and improved HR service quality.
What strategic role does HRM play in talent management? - Answers HRM leads efforts to attract, develop, and retain talent to create global workforces.
How does HRM use data in business? - Answers HRM uses and analyzes data to make a business case for ideas and problem solutions.
What should companies consider for HRM to play a strategic role? - Answers Companies should assess if HRM is aligned with business strategies and effectively managing talent.
What is the impact of social networking on HRM? - Answers Social networking influences HRM by changing how companies attract and engage with potential employees.
How does artificial intelligence affect HRM? - Answers AI impacts HRM by automating processes and enhancing decision-making in talent management.
What role do robotics play in HRM? - Answers Robotics can streamline HR processes and improve efficiency in administrative tasks.
What is a balanced scorecard in relation to HRM? - Answers A balanced scorecard measures HRM's impact on organizational performance and strategic objectives.
What are high-performance work systems in HRM? - Answers Practices that support employee engagement and performance, leading to better organizational outcomes.
What implications does the economy have for HRM? - Answers The economy affects labor force makeup, employee availability, and overall company sustainability.
What is evidence-based HR? - Answers HR practices informed by data analytics and evidence to influence organizational decisions.
What types of data are used in HR analytics? - Answers Data from HR databases, corporate financial statements, employee surveys, and other sources.
What is the primary role of HR professionals? - Answers Performing the HR generalist role, which includes various HR functions.
What educational background is typically required for senior HR roles? - Answers A four-year college or graduate HR degree.
What are some responsibilities of junior HR roles? - Answers Handling paperwork, benefits, payroll administration, and answering employee questions.
What are the nine competencies developed by SHRM for HR professionals? - Answers HR Technical Expertise, Business Acumen, Critical Evaluation, Ethical Practice, Global and Cultural Effectiveness, Communications, Organizational Leadership, Consultation, and Relationship Management.
What does 'Business Acumen' refer to in HR competencies? - Answers Understanding business functions and metrics within the organization and industry.
How does sustainability relate to HRM? - Answers It involves the company's ability to meet stakeholder needs without compromising future generations' ability to meet their needs.
What are the implications of economic changes on workforce and employment? - Answers Skill demands have changed, requiring adaptation to new work patterns and economic conditions.
What HR practices can enhance labor productivity? - Answers Improving work design, upskilling employees, managing performance, and raising pay.
What are some characteristics of the current labor force? - Answers Aging population, increasing diversity, and a growing service sector.
What are intangible assets in HRM? - Answers Assets that include human capital, customer capital, intellectual capital, and social capital.
What is the role of knowledge workers? - Answers They contribute specialized knowledge and collaborate on solutions within organizations.
What is a learning organization? - Answers An organization that empowers employees and encourages continuous learning and accountability.
How can organizations maximize employee engagement? - Answers By fostering pride in the employer, job satisfaction, recognition, and opportunities for growth.
What is the gig economy? - Answers A labor market characterized by short-term contracts or freelance work instead of permanent jobs.
What strategies can help employees balance work and life demands? - Answers Flexible work schedules, work-at-home arrangements, and protecting personal time.
What is the balanced scorecard in HRM? - Answers A performance management tool that helps organizations measure their performance against strategic goals.
How does social responsibility impact a company's image? - Answers It boosts the company's image, attracts new markets, and helps retain talented employees.
What education is typically required for a senior HR role? - Answers A four-year college or graduate HR degree.
What are some key responsibilities of junior HR roles? - Answers Handling paperwork, benefits and payroll administration, and answering employee questions.
What are the nine competencies identified by SHRM for HR professionals? - Answers HR Technical Expertise, Business Acumen, Critical Evaluation, Ethical Practice, Global and Cultural Effectiveness, Communications, Organizational Leadership, Consultation, and Relationship Management.
How can HR practices enhance labor productivity? - Answers By improving work design, upskilling employees, managing performance, and raising pay.
What demographic trends are affecting the labor force? - Answers An aging population, increasing diversity, and a growing service sector.
What are considered intangible assets in HR? - Answers Human capital, customer capital, intellectual capital, and social capital.
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OBHR 3330- CH.1 REVIEW QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
What is Human Resource Management (HRM)? - Answers HRM refers to the policies, practices, and
systems that influence employees' behavior, attitudes, and performance.
What are the primary roles of HR departments? - Answers HR departments contribute to profitability,
quality, and other business goals.
What are high-impact HR functions? - Answers High-impact HR functions are more integrated with the
business, skilled at attracting and retaining employees, and can adapt quickly.
What are the three product lines of HR as a business? - Answers 1. Administrative Services and
Transactions, 2. Business Partner Services, 3. Strategic Partner.
What does the Administrative Services and Transactions product line focus on? - Answers It focuses
on compensation, hiring, staffing, with an emphasis on resource efficiency and service quality.
What is the emphasis of Business Partner Services in HR? - Answers The emphasis is on developing
effective HR systems and helping implement business plans, with a focus on problem-solving and
ensuring needed competencies.
What is the role of the Strategic Partner in HR? - Answers The role is to contribute to business
strategy based on human capital considerations and developing HR practices as strategic
differentiators.
How is the role of HRM changing in organizations? - Answers The time spent on administrative tasks is
decreasing, while roles as a strategic business partner, change agent, and employee advocate are
increasing.
What is the shared service model in HR? - Answers It includes centers of expertise, service centers,
and business partners to centralize administrative and transactional tasks.
How is technology impacting HRM? - Answers Technology is reducing the HRM role in administrative
tasks and providing self-service options for employees.
What are the most commonly outsourced HR activities? - Answers Benefits administration, relocation,
and payroll.
What is the primary reason for outsourcing HR functions? - Answers Cost savings and improved HR
service quality.
What strategic role does HRM play in talent management? - Answers HRM leads efforts to attract,
develop, and retain talent to create global workforces.
How does HRM use data in business? - Answers HRM uses and analyzes data to make a business case
for ideas and problem solutions.
What should companies consider for HRM to play a strategic role? - Answers Companies should assess
if HRM is aligned with business strategies and effectively managing talent.
What is the impact of social networking on HRM? - Answers Social networking influences HRM by
changing how companies attract and engage with potential employees.
How does artificial intelligence affect HRM? - Answers AI impacts HRM by automating processes and
enhancing decision-making in talent management.
What role do robotics play in HRM? - Answers Robotics can streamline HR processes and improve
efficiency in administrative tasks.
What is a balanced scorecard in relation to HRM? - Answers A balanced scorecard measures HRM's
impact on organizational performance and strategic objectives.
What are high-performance work systems in HRM? - Answers Practices that support employee
engagement and performance, leading to better organizational outcomes.
What implications does the economy have for HRM? - Answers The economy affects labor force
makeup, employee availability, and overall company sustainability.
What is evidence-based HR? - Answers HR practices informed by data analytics and evidence to
influence organizational decisions.
What types of data are used in HR analytics? - Answers Data from HR databases, corporate financial
statements, employee surveys, and other sources.
What is the primary role of HR professionals? - Answers Performing the HR generalist role, which
includes various HR functions.
What educational background is typically required for senior HR roles? - Answers A four-year college
or graduate HR degree.