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MSM 6610 FINAL (Ch. 11, 12,13,14,15) EXAM WITH CORRECT ANSWERS

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MSM 6610 FINAL (Ch. 11, 12,13,14,15) EXAM WITH CORRECT ANSWERS ...

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MSM 6610 FINAL (Ch. 11, 12,13,14,15) EXAM WITH
CORRECT ANSWERS


Leadership is both a - ANSWER process + a property



Leadership (as process) - ANSWER involves the use of non coercive influence



Leadership (as property) - ANSWER the set of characteristics attributed to someone
who is perceived to use influence successfully



influence - ANSWER the ability to affect the perceptions, beliefs, attitudes, motivation,
and/or behaviors of others



Trait Approach - ANSWER attempts to identify stable and enduring character traits that
differentiated effective leaders from nonleaders



Behavioral Approach - ANSWER behaviors that differentiated effective leaders from
nonleaders



Michigan Studies - ANSWER Identified two forms of leader behavior

1) job centered leader behavior

2)employee-centered leader behavior



Job-centered leader behavior - ANSWER involves paying close attention to the work of
subordinates, explaining work procedures, and demonstrating a strong interest in
performance



Employee-centered behavior - ANSWER involves being concerned with subordinates'
feelings and respecting subordinates' ideas

, The Ohio State Studies - ANSWER Identified two major behaviors: consideration and
initiating structure.



Consideration Behavior - ANSWER involves being concerned with subordinates' feelings
and respecting subordinates' ideas



Initiating-Structor Behavior - ANSWER involves clearly defining the leader-subordinate
roles so subordinates know what is expected of them



Leadership Grid - ANSWER a method of evaluating leadership styles



objective: to train managers using organizational development technique to focus more
on people and production



(1,1) Impoverished Managment - ANSWER exertion of minimum effort to get required
work done is appropriate to sustain organization membership.



No concern for people or production



(9,1) Authority Compliance Managment - ANSWER efficiency in operations results from
arranging conditions of work in such a way that human elements interfere to a minimum
degree



No concern for production - High Concern for production



(1,9) Country Club Management - ANSWER Thoughtful attention to the needs of people
for satisfying relationships leads to a comfortable, friendly organization atmosphere and
work tempo



High Concern for people - No concern for production

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