lOMoAR cPSD| 11700591
TO GET ALL CHAPTERS EMAIL ME AT>>>>>
m m m m m m
TEST BANK For
m m
Human Resources Management in Canada
m m m m
15th Canadian Edition by Gary Dessler
Chapters 1 - 17
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, mm m
lOMoAR cPSD| 11700591
, lOMoAR cPSD| 11700591
AnswersmarematmthemendmofmeachmChapter
Chapterm1
MULTIPLEmCHOICE. Choosemthemonemalternativemthatmbestmcompletesmthemstatementmormanswersmthemquestion.
1) Humanmresourcesmmanagementmrefersmto:
A) themmanagementmofmpeopleminmorganizations.
B) conceptsmandmtechniquesmformorganizingmworkmactivities.
C) allmmanagerialmactivities.
D) conceptsmandmtechniquesmusedminmleadingmpeoplematmwork.
E) managementmtechniquesmformcontrollingmpeoplematmwork.
2) Themknowledge,meducation,mtraining,mskills,mandmexpertisemofmamfirm'smworkersmismknownmas:
A) physicalmcapital.
B) management'smphilosophy.
C) humanmcapital.
D) productionmcapital.
E) culturalmdiversity.
3) Humanmresourcesmpracticesmthatmsupportmstrategyminclude:
A) performancemmanagement.
B) productionmscheduling.
C) policiesmandmprocedures.
D) staffingmpractices.
E) rewardsmpractices.
4) AmcompanymutilizesmamsystemmtommeasuremthemimpactmofmHumanmResourcesmwhichmbalancesmmeasuresmrelatingm t
omfinancialmresults,mcustomers,m internalmbusinessmprocessesmandmhumanmcapitalmmanagement.mThismsystemmismknowsm asmth
e:
A) HRIS.
B) balancedmstrategy.
C) HumanmCapitalmIndex.
D) balancedmscorecard.
E) nonemofmthemabove.
5) Youmhavembeenmtaskedmwithmbuildingmemployeemengagementmatmthemfirmmyoumworkmfor.mStrategicmhuman
m resourcesminitiativesm youmwouldmconsiderm implementingm include:
A) employeemrecognitionmprogramsmandmmanagementmdevelopmentm programs.
B) diversitymprograms.
C) employeemrecognitionmprograms.
D) employeemrelationsmactivity.
E) jobmdesignmindicators.
6) HRmdepartmentmstaffmmembersmaremtraditionallyminvolvedminmkeymoperationalmresponsibilities.mWhichmofmthem
followingmismanmoperationalmresponsibility?
A) settingmgoalsmandmobjectives
B) collectingmmetrics
C) analyzingmmetrics
D) interpretingmhumanmrightm laws
E) interpretingmhealthmandmsafetymlegislation
, lOMoAR cPSD| 11700591
7) Beingmcompletelymfamiliarmwithmemploymentm legislation,mHRmpoliciesmandmprocedures,mcollectivem agreements,
m andmthemoutcomemof mrecentmarbitrationmhearingsmandmcourtmdecisionsmismmostmcloselymrelatedmwithmwhichm ofmthemfollow
ingmHRmactivities?
A) servingmasmamconsultant
B) formulatingmpoliciesmandmprocedures
C) offeringmadvice
D) providingmservices
E) servingmasmamchangemagent
8) Thempracticemofmcontractingmwithmoutsidemvendorsmtomhandlemspecifiedmfunctionsmonmampermanentmbasismism
knownmas
A) hiringmtemporarymemployees.
B) payrollmandmbenefitsmadministration.
C) contractmadministration.
D) outsourcing.
E) labour-managementmrelations.
9) Themcompany'smplanmformhowmitmwillmbalancemitsminternalmstrengthsmandmweaknessesmwithmexternalm
opportunitiesmandmthreatsminmordermtommaintainmcompetitivemadvantagemismknownmas
A) HRmstrategy.
B) strategy.
C) environmentalmscanning.
D) policiesmandmprocedures.
E) nonemofmthemabove.
10) RitamismthemHRmDirectormofmammanufacturingmcompany.mShemrecentlymundertookmresearchmtomidentifym competi
tormcompensationmandmincentivemplans,minformationmaboutmpendingmlegislativemchangesmandmavailabilitymofm talentmin
mthem labourmmarketm formthemupcomingmstrategicmplanningm meeting.m Ritamwasmconducting:
A) environmentalmscanning.
B) anmemployeemengagementm survey.
C) anmexternalmmarketmsurvey.
D) anmenvrionmentalmstudy.
E) anmexternalmopportunities/threatsmstudy.
11) ThemHRmmanagermofmSmithm&mYumcompanymwasmheavilyminvolvedminmamdownsizingmexercisemofmthemcompany'sm sa
lesmforcemduemtomanmeconomicmdownturn.mHemwasmalsominvolvedm inmarrangingmformoutplacementmservicesmandm employee
mretentionmprogramsmasmwellmasmrestructuringmofmthembusinessmfollowingmthemdownsizing.mThism ismanmexamplem ofmHR'smrol
emin:
A) formulatingmstrategy.
B) operationalmactivities.
C) environmentalmscanning.
D) environmentalmscanningmandmexecutingmstrategy.
E) executingmstrategy.
12) Themcoremvalues,mbeliefs,mandmassumptionsmthatmaremwidelymsharedmbymmembersmofmanmorganizationmaremknown
m as:
A) organizationalmclimate.
B) themstrategicmplan.
C) themmissionmstatement.
D) organizationalmculture.
E) thempervadingmatmosphere.
TO GET ALL CHAPTERS EMAIL ME AT>>>>>
m m m m m m
TEST BANK For
m m
Human Resources Management in Canada
m m m m
15th Canadian Edition by Gary Dessler
Chapters 1 - 17
m m m m
, mm m
lOMoAR cPSD| 11700591
, lOMoAR cPSD| 11700591
AnswersmarematmthemendmofmeachmChapter
Chapterm1
MULTIPLEmCHOICE. Choosemthemonemalternativemthatmbestmcompletesmthemstatementmormanswersmthemquestion.
1) Humanmresourcesmmanagementmrefersmto:
A) themmanagementmofmpeopleminmorganizations.
B) conceptsmandmtechniquesmformorganizingmworkmactivities.
C) allmmanagerialmactivities.
D) conceptsmandmtechniquesmusedminmleadingmpeoplematmwork.
E) managementmtechniquesmformcontrollingmpeoplematmwork.
2) Themknowledge,meducation,mtraining,mskills,mandmexpertisemofmamfirm'smworkersmismknownmas:
A) physicalmcapital.
B) management'smphilosophy.
C) humanmcapital.
D) productionmcapital.
E) culturalmdiversity.
3) Humanmresourcesmpracticesmthatmsupportmstrategyminclude:
A) performancemmanagement.
B) productionmscheduling.
C) policiesmandmprocedures.
D) staffingmpractices.
E) rewardsmpractices.
4) AmcompanymutilizesmamsystemmtommeasuremthemimpactmofmHumanmResourcesmwhichmbalancesmmeasuresmrelatingm t
omfinancialmresults,mcustomers,m internalmbusinessmprocessesmandmhumanmcapitalmmanagement.mThismsystemmismknowsm asmth
e:
A) HRIS.
B) balancedmstrategy.
C) HumanmCapitalmIndex.
D) balancedmscorecard.
E) nonemofmthemabove.
5) Youmhavembeenmtaskedmwithmbuildingmemployeemengagementmatmthemfirmmyoumworkmfor.mStrategicmhuman
m resourcesminitiativesm youmwouldmconsiderm implementingm include:
A) employeemrecognitionmprogramsmandmmanagementmdevelopmentm programs.
B) diversitymprograms.
C) employeemrecognitionmprograms.
D) employeemrelationsmactivity.
E) jobmdesignmindicators.
6) HRmdepartmentmstaffmmembersmaremtraditionallyminvolvedminmkeymoperationalmresponsibilities.mWhichmofmthem
followingmismanmoperationalmresponsibility?
A) settingmgoalsmandmobjectives
B) collectingmmetrics
C) analyzingmmetrics
D) interpretingmhumanmrightm laws
E) interpretingmhealthmandmsafetymlegislation
, lOMoAR cPSD| 11700591
7) Beingmcompletelymfamiliarmwithmemploymentm legislation,mHRmpoliciesmandmprocedures,mcollectivem agreements,
m andmthemoutcomemof mrecentmarbitrationmhearingsmandmcourtmdecisionsmismmostmcloselymrelatedmwithmwhichm ofmthemfollow
ingmHRmactivities?
A) servingmasmamconsultant
B) formulatingmpoliciesmandmprocedures
C) offeringmadvice
D) providingmservices
E) servingmasmamchangemagent
8) Thempracticemofmcontractingmwithmoutsidemvendorsmtomhandlemspecifiedmfunctionsmonmampermanentmbasismism
knownmas
A) hiringmtemporarymemployees.
B) payrollmandmbenefitsmadministration.
C) contractmadministration.
D) outsourcing.
E) labour-managementmrelations.
9) Themcompany'smplanmformhowmitmwillmbalancemitsminternalmstrengthsmandmweaknessesmwithmexternalm
opportunitiesmandmthreatsminmordermtommaintainmcompetitivemadvantagemismknownmas
A) HRmstrategy.
B) strategy.
C) environmentalmscanning.
D) policiesmandmprocedures.
E) nonemofmthemabove.
10) RitamismthemHRmDirectormofmammanufacturingmcompany.mShemrecentlymundertookmresearchmtomidentifym competi
tormcompensationmandmincentivemplans,minformationmaboutmpendingmlegislativemchangesmandmavailabilitymofm talentmin
mthem labourmmarketm formthemupcomingmstrategicmplanningm meeting.m Ritamwasmconducting:
A) environmentalmscanning.
B) anmemployeemengagementm survey.
C) anmexternalmmarketmsurvey.
D) anmenvrionmentalmstudy.
E) anmexternalmopportunities/threatsmstudy.
11) ThemHRmmanagermofmSmithm&mYumcompanymwasmheavilyminvolvedminmamdownsizingmexercisemofmthemcompany'sm sa
lesmforcemduemtomanmeconomicmdownturn.mHemwasmalsominvolvedm inmarrangingmformoutplacementmservicesmandm employee
mretentionmprogramsmasmwellmasmrestructuringmofmthembusinessmfollowingmthemdownsizing.mThism ismanmexamplem ofmHR'smrol
emin:
A) formulatingmstrategy.
B) operationalmactivities.
C) environmentalmscanning.
D) environmentalmscanningmandmexecutingmstrategy.
E) executingmstrategy.
12) Themcoremvalues,mbeliefs,mandmassumptionsmthatmaremwidelymsharedmbymmembersmofmanmorganizationmaremknown
m as:
A) organizationalmclimate.
B) themstrategicmplan.
C) themmissionmstatement.
D) organizationalmculture.
E) thempervadingmatmosphere.
