SALESFORCE ADMIN CERTIFICATION EXAM
2026 ACTUAL EXAM SCRIPT COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ 2 .A system administrator has created a formula field on a lead
object to calculate a number. How can the numerical value be
mapped to the account record upon lead conversion?
A. The lead formula field value can be mapped to a number field on
the account record
B. The lead formula field value can be mapped to a roll-up summary
field on the account record
C. The lead formula field value can be mapped to a formula field on
the account record
D. The lead formula field value can be mapped to a standard field on
the account record. Answer: A. The lead formula field value can be
mapped to a number field on the account record
◉ 3. Which field type can be used as an external ID?
Choose 3:
A. Text field
B. Email field
,C. URL field
D. Number field
E. Formula field. Answer: A. Text field
B. Email field
D. Number field
For each object that can have custom fields you can set up to three
custom text, number, or email fields as external IDs. An external ID
field contains record identifiers from a system outside of Salesforce
Source: https://help.salesforce.com/apex/HTViewHelpDoc?
id=custom_field_attributes.htm&language=en
◉ 4. Which schedule type can be defined for a product? Choose 2:
A. Revenue
B. Production
C. Quantity
D. Forecast. Answer: A. Revenue
C. Quantity
,◉ 5. Which user is listed in the case history related list for case
changes made for assignment and escalation rules?
A. The owner of the case when the rule was triggered
B. The default case owner specified in the assignment or escalation
rule
C. The user who created the assignment or escalation rule
D. The automated case user specified in the support settings.
Answer: D. The automated case user specified in the support
settings
◉ 6. What can be transferred from one user to another user during a
mass transfer of account records?
Choose 3 answers:
A. Open activities
B. Closed activities
C. Open cases
D. Related custom object records
E. Closed cases. Answer: A. Open Activities
C. Open Cases
E. Closed Cases
, ◉ 7. A sales user at Universal Containers has updated the
opportunity stage for an opportunity in the pipeline.
What may be updated as a result of the status change?
Choose 2 answers
A. Sales quota
B. Amount rating
C. Forecast category
D. Probability. Answer: C. Forecast Category
D. Probability
◉ 8. What task can a delegated administrator perform?
Choose 3 answers:
A. Manage users within specified roles
B. Create new user profiles
C. Reset passwords for all users
D. Log in as a user who has granted login access
E. Manage specified custom objects. Answer: A. Manage users within
specified roles
D. Log in as a user who has granted login access
E. Manage specified custom objects
2026 ACTUAL EXAM SCRIPT COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ 2 .A system administrator has created a formula field on a lead
object to calculate a number. How can the numerical value be
mapped to the account record upon lead conversion?
A. The lead formula field value can be mapped to a number field on
the account record
B. The lead formula field value can be mapped to a roll-up summary
field on the account record
C. The lead formula field value can be mapped to a formula field on
the account record
D. The lead formula field value can be mapped to a standard field on
the account record. Answer: A. The lead formula field value can be
mapped to a number field on the account record
◉ 3. Which field type can be used as an external ID?
Choose 3:
A. Text field
B. Email field
,C. URL field
D. Number field
E. Formula field. Answer: A. Text field
B. Email field
D. Number field
For each object that can have custom fields you can set up to three
custom text, number, or email fields as external IDs. An external ID
field contains record identifiers from a system outside of Salesforce
Source: https://help.salesforce.com/apex/HTViewHelpDoc?
id=custom_field_attributes.htm&language=en
◉ 4. Which schedule type can be defined for a product? Choose 2:
A. Revenue
B. Production
C. Quantity
D. Forecast. Answer: A. Revenue
C. Quantity
,◉ 5. Which user is listed in the case history related list for case
changes made for assignment and escalation rules?
A. The owner of the case when the rule was triggered
B. The default case owner specified in the assignment or escalation
rule
C. The user who created the assignment or escalation rule
D. The automated case user specified in the support settings.
Answer: D. The automated case user specified in the support
settings
◉ 6. What can be transferred from one user to another user during a
mass transfer of account records?
Choose 3 answers:
A. Open activities
B. Closed activities
C. Open cases
D. Related custom object records
E. Closed cases. Answer: A. Open Activities
C. Open Cases
E. Closed Cases
, ◉ 7. A sales user at Universal Containers has updated the
opportunity stage for an opportunity in the pipeline.
What may be updated as a result of the status change?
Choose 2 answers
A. Sales quota
B. Amount rating
C. Forecast category
D. Probability. Answer: C. Forecast Category
D. Probability
◉ 8. What task can a delegated administrator perform?
Choose 3 answers:
A. Manage users within specified roles
B. Create new user profiles
C. Reset passwords for all users
D. Log in as a user who has granted login access
E. Manage specified custom objects. Answer: A. Manage users within
specified roles
D. Log in as a user who has granted login access
E. Manage specified custom objects
