CMAA Practice Test (NHA) | Certified Medical
Administrative Assistant | Latest Update 2026 | Exam
Prep | Graded A+
1. If a medical administrative assistant needs to submit a claim for a patient who
received services on the same day, which form should they use to ensure proper
processing of the insurance claim?
UB-04
CMS-1450
CMS-1500
HCFA-1450
2. A provider is running 30 min behind schedule because of an early morning
emergency. Which of the following actions should the MA take to maintain effective
scheduling in the office?
Inform waiting patients that an emergency has caused a delay in the schedule
and that they can wait or reschedule
Call afternoon patients and tell them there was an unexpected delay in the
schedule and their appointments will be postponed
Cancel afternoon appointments and reschedule for first available openings
Tell waiting patients an emergency has caused a delay in the schedule and that
their appointments has been rescheduled
3. Which type of specialist should a patient with Crohn's disease consult?
, Cardiologist
Endocrinologist
Gastroenterologist
Dermatologist
4. A Point of Service Plan (POS):
Requires that the insured go to a specific provider or the benefits will be
forfeited.
Offers service only to those that have a specific dreaded disease.
Is health insurance for those that have an income below poverty.
Combines the advantages of an HMO with the flexibility of a PPO.
5. Why is it important for the medical administrative assistant to inform the patient
about the scheduling limitations for physical exams under Medicare?
To increase the clinic's revenue.
To avoid scheduling conflicts with other patients.
To ensure compliance with Medicare regulations regarding the frequency of
physical exams.
To provide better customer service to the patient.
6. If a medical administrative assistant fails to participate in OSHA training, what
potential consequence could arise in their workplace?
Improved patient communication skills.
Faster processing of insurance claims.
, Increased risk of workplace accidents and non-compliance with safety regulations.
Better scheduling of patient appointments.
7. Describe the wave scheduling method and its advantages in a medical office setting.
Wave scheduling is primarily used for emergency appointments.
Wave scheduling allows multiple patients to be scheduled at the same time,
optimizing the use of the provider's time and reducing wait times.
Wave scheduling involves scheduling patients at fixed intervals throughout the
day.
Wave scheduling is a method that only allows one patient to be seen at a time.
8. What condition is characterized by high blood pressure?
Diabetes
Hypotension
Hypertension
Arrhythmia
9. The Patient Protection and Affordable Care Act included a provision that limited
timely filing of Medicare claims to:
90 days from the date(s) of service
December 1 of the year in which services were rendered
1 year from the date of service(s)
October 1 of the year after the date(s) of service
10. What is the appropriate question a medical administrative assistant should ask to
collect a co-payment?
, Can you pay later?
How would you like to pay today?
Administrative Assistant | Latest Update 2026 | Exam
Prep | Graded A+
1. If a medical administrative assistant needs to submit a claim for a patient who
received services on the same day, which form should they use to ensure proper
processing of the insurance claim?
UB-04
CMS-1450
CMS-1500
HCFA-1450
2. A provider is running 30 min behind schedule because of an early morning
emergency. Which of the following actions should the MA take to maintain effective
scheduling in the office?
Inform waiting patients that an emergency has caused a delay in the schedule
and that they can wait or reschedule
Call afternoon patients and tell them there was an unexpected delay in the
schedule and their appointments will be postponed
Cancel afternoon appointments and reschedule for first available openings
Tell waiting patients an emergency has caused a delay in the schedule and that
their appointments has been rescheduled
3. Which type of specialist should a patient with Crohn's disease consult?
, Cardiologist
Endocrinologist
Gastroenterologist
Dermatologist
4. A Point of Service Plan (POS):
Requires that the insured go to a specific provider or the benefits will be
forfeited.
Offers service only to those that have a specific dreaded disease.
Is health insurance for those that have an income below poverty.
Combines the advantages of an HMO with the flexibility of a PPO.
5. Why is it important for the medical administrative assistant to inform the patient
about the scheduling limitations for physical exams under Medicare?
To increase the clinic's revenue.
To avoid scheduling conflicts with other patients.
To ensure compliance with Medicare regulations regarding the frequency of
physical exams.
To provide better customer service to the patient.
6. If a medical administrative assistant fails to participate in OSHA training, what
potential consequence could arise in their workplace?
Improved patient communication skills.
Faster processing of insurance claims.
, Increased risk of workplace accidents and non-compliance with safety regulations.
Better scheduling of patient appointments.
7. Describe the wave scheduling method and its advantages in a medical office setting.
Wave scheduling is primarily used for emergency appointments.
Wave scheduling allows multiple patients to be scheduled at the same time,
optimizing the use of the provider's time and reducing wait times.
Wave scheduling involves scheduling patients at fixed intervals throughout the
day.
Wave scheduling is a method that only allows one patient to be seen at a time.
8. What condition is characterized by high blood pressure?
Diabetes
Hypotension
Hypertension
Arrhythmia
9. The Patient Protection and Affordable Care Act included a provision that limited
timely filing of Medicare claims to:
90 days from the date(s) of service
December 1 of the year in which services were rendered
1 year from the date of service(s)
October 1 of the year after the date(s) of service
10. What is the appropriate question a medical administrative assistant should ask to
collect a co-payment?
, Can you pay later?
How would you like to pay today?
