Aetna 2026 Individual
MA/MAPD/DSNP - Mastery Test
Questions and Answers 100%
PASS
New MA, MAPD, or SNP members will receive an enrollment verification letter within 15
business days after Aetna receives their application—ANSWER--False, its 10 business days
What is the process that the Medicare Advantage member should go through if they have a
dispute about a value-added service or discount?—ANSWER--Medicare appeal process
The Medicare case management program has teams of:—ANSWER--Registered nurses
Behavioral health professionals
Social workers
All of our DSNP include free monthly fitness club memberships to any facility participating
within the SilverSneakers network.—ANSWER--False, not all do.
If a client's application is incomplete, the client will only be contacted by the agent via phone
to obtain missing information—ANSWER--True
Each member of an Aetna SNP receives additional specialized support from the care
management team—ANSWER--False
MA/MAPD/DSNP - Mastery Test
Questions and Answers 100%
PASS
New MA, MAPD, or SNP members will receive an enrollment verification letter within 15
business days after Aetna receives their application—ANSWER--False, its 10 business days
What is the process that the Medicare Advantage member should go through if they have a
dispute about a value-added service or discount?—ANSWER--Medicare appeal process
The Medicare case management program has teams of:—ANSWER--Registered nurses
Behavioral health professionals
Social workers
All of our DSNP include free monthly fitness club memberships to any facility participating
within the SilverSneakers network.—ANSWER--False, not all do.
If a client's application is incomplete, the client will only be contacted by the agent via phone
to obtain missing information—ANSWER--True
Each member of an Aetna SNP receives additional specialized support from the care
management team—ANSWER--False
