Complete With 100% Verified Answers
\.American Marketing Association definition - ANSWERS✔-the activity, set of institutions, and
processes for creating, communicating, delivering, and exchanging offerings that have value for
customers, clients, partners, and society at large
\.Marketing - ANSWERS✔-balances equally important goals through long-term, mutually
rewarding relationships with customers
\.Conditions for exchange - ANSWERS✔-- at least two parties involved
- something of value must be present
- clear communication and delivery terms
- desire to deal with the other party that exists
- each party is free to accept or reject the offer
\.CCPA - ANSWERS✔-fines up tp $750/user for retailers who do comply with consumer requests
to access to personal data
\.An exchange... - ANSWERS✔-may not take place even if all conditions are met
an agreement between two parties is required before an exchange occurs
\.Marketing can occur... - ANSWERS✔-even if an exchange does not take place
\.Marketing management philosophies - ANSWERS✔-basic beliefs, concepts, and attitudes of an
individual or group
, - production
- sales
- market
- societal
\.Production - ANSWERS✔-short-term
internal capabilities of the firm
ex. Japanese car makers focusing on production instead of overall customer experience (Tesla
prioritizing AI)
\.Sales - ANSWERS✔-short-term
aggressive sales techniques and the belief that high sales result in high profits
ex. Vivant receiving customer complaints and loss of license for aggressive sales techniques
\.Market(ing) - ANSWERS✔-long-term
satisfying customer wants and needs while meeting organizational objectives
ex. Chewy e-commerce for a competitive market and sold out to PetCo
\.Societal - ANSWERS✔-long-term
satisfying customer wants and needs while enhancing individual and societal well-being
ex. Caliber Collision illustrates a societal market through veterans seeking stable job placement
\.Product orientation - ANSWERS✔-management assesses its resources and asks questions
regarding goods and services
does not consider if the goods and services produced by the firm meets the needs of the
marketplace