Publix Deli ROI Exam Questions and
Answers | Already Solved Graded A+.
What gives Publix Smoked Turkey its yellow color? - Correct
Answers ✅Natural Hickory wood and the slow roasting of
fresh meat.
What is the serving size of egg salad for a sub sandwich? -
Correct Answers ✅4oz on a half and 8oz on a full sub.
What would you do before you begin cleaning the Deli
Traditional Case? - Correct Answers ✅Gather all needed
cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at
Publix? - Correct Answers ✅Sanitation issues (1311)
What is the #1 reason why a customer would think a store is
unsanitary? - Correct Answers ✅Poor visual appearance
What would 1/8 be on a digital scale? - Correct Answers
✅.125
Review the opening procedures for the deli: - Correct
Answers ✅1. Turn on the lights and equipment 2. Check
special orders and make plans to fulfill them. 3. Set up
service area *sinks* *slicers* *display cases* 4. Open all
workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock
,Publix Deli ROI Exam Questions and
Answers | Already Solved Graded A+.
supplies, workstation, and hand-washing sinks. 8. Complete
Proactive/Sterile Tek Walk
What are the steps to proper hand washing? - Correct
Answers ✅Wet hands, apply soap, briskly rub hands for
twenty seconds, scrub fingertips and between fingers, rinse
forearms and hands (elbows down), dry forearms and hands
with paper towel, turn off water with paper towel, discard
towel.
What is the shelf life for vegetables? - Correct Answers
✅Under the substation: day of production plus one day (2
days) Hot case: 4 hours
What portion of the special order form does the customer
receive? - Correct Answers ✅Pink sheet (not Canary
Yellow)
What is the process when completing a special order form? -
Correct Answers ✅1. Pick up blank special order. 2. Write
store information and date. 3. Take customer information:
name and address, phone number, pick-up date and time,
type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5.
Take product information.
, Publix Deli ROI Exam Questions and
Answers | Already Solved Graded A+.
Proper mechanics when lifting and lowering objects: -
Correct Answers ✅1. Get firm footing and keep your feet
wider than shoulder width. 2. Let your legs do the work by
pushing up or down slowly or smoothly. 3. Maintain your
spine's natural curve (a.k.a. bend with your knees). 4. Grip
the item firmly and hold it close to your body, staying within
the safe work zone.
What two meats does Meat Bologna contain? - Correct
Answers ✅Pork and Ground Beef
What is the process of having a successful selling event? ** -
Correct Answers ✅1. Be friendly 2. Be considerate of the
customer's time. 3. Ask open-ended questions. 4. Listen
attentively 5. Make suggestions 6. Be product minded 7. Be
courteous 8. Be proud of your appearance 9. Maintain
product quality 10. Offer more than expected
What is the importance of a selling event? - Correct
Answers ✅Designed to generate long-term sales increases
through shared knowledge and providing samples to
customers.
What is the proper chemical used to clean the cooler floors? -
Correct Answers ✅Grease cutter positive, Ultra Deli Dish,
Q-San Sanitizer
Answers | Already Solved Graded A+.
What gives Publix Smoked Turkey its yellow color? - Correct
Answers ✅Natural Hickory wood and the slow roasting of
fresh meat.
What is the serving size of egg salad for a sub sandwich? -
Correct Answers ✅4oz on a half and 8oz on a full sub.
What would you do before you begin cleaning the Deli
Traditional Case? - Correct Answers ✅Gather all needed
cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at
Publix? - Correct Answers ✅Sanitation issues (1311)
What is the #1 reason why a customer would think a store is
unsanitary? - Correct Answers ✅Poor visual appearance
What would 1/8 be on a digital scale? - Correct Answers
✅.125
Review the opening procedures for the deli: - Correct
Answers ✅1. Turn on the lights and equipment 2. Check
special orders and make plans to fulfill them. 3. Set up
service area *sinks* *slicers* *display cases* 4. Open all
workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock
,Publix Deli ROI Exam Questions and
Answers | Already Solved Graded A+.
supplies, workstation, and hand-washing sinks. 8. Complete
Proactive/Sterile Tek Walk
What are the steps to proper hand washing? - Correct
Answers ✅Wet hands, apply soap, briskly rub hands for
twenty seconds, scrub fingertips and between fingers, rinse
forearms and hands (elbows down), dry forearms and hands
with paper towel, turn off water with paper towel, discard
towel.
What is the shelf life for vegetables? - Correct Answers
✅Under the substation: day of production plus one day (2
days) Hot case: 4 hours
What portion of the special order form does the customer
receive? - Correct Answers ✅Pink sheet (not Canary
Yellow)
What is the process when completing a special order form? -
Correct Answers ✅1. Pick up blank special order. 2. Write
store information and date. 3. Take customer information:
name and address, phone number, pick-up date and time,
type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5.
Take product information.
, Publix Deli ROI Exam Questions and
Answers | Already Solved Graded A+.
Proper mechanics when lifting and lowering objects: -
Correct Answers ✅1. Get firm footing and keep your feet
wider than shoulder width. 2. Let your legs do the work by
pushing up or down slowly or smoothly. 3. Maintain your
spine's natural curve (a.k.a. bend with your knees). 4. Grip
the item firmly and hold it close to your body, staying within
the safe work zone.
What two meats does Meat Bologna contain? - Correct
Answers ✅Pork and Ground Beef
What is the process of having a successful selling event? ** -
Correct Answers ✅1. Be friendly 2. Be considerate of the
customer's time. 3. Ask open-ended questions. 4. Listen
attentively 5. Make suggestions 6. Be product minded 7. Be
courteous 8. Be proud of your appearance 9. Maintain
product quality 10. Offer more than expected
What is the importance of a selling event? - Correct
Answers ✅Designed to generate long-term sales increases
through shared knowledge and providing samples to
customers.
What is the proper chemical used to clean the cooler floors? -
Correct Answers ✅Grease cutter positive, Ultra Deli Dish,
Q-San Sanitizer
