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oo 15th Edition by Gary Dessler, All Chapters 1-17 Covered
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, Table of Contents o o
Chapter 1 The Strategic Role of Human Resources Management
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Chapter 2 The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces C
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hapter 3 Human Resources Management and Technology
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Chapter 4 Designing and Analyzing Jobs Chap
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ter 5 Human Resources Planning Chapter 6 R
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ecruitment
Chapter 7 Selection o o
Chapter 8 Onboarding and Training
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Chapter 9 Career and Management Development Chapte
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r 10 Performance Management
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Chapter 11 Strategic Pay Plans
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Chapter 12 Pay-for- o o
Performance and Financial Incentives Chapter 13 Employee Bene
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fits and Services
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Chapter 14 Occupational Health and Safety
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Chapter 15 Managing Employee Separations: Turnover, Communication, and E
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mployee Engagement o
Chapter 16 Labour Relations
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Chapter 17 Managing Human Resources in a Global Business
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,Answers at the end of each Chapter Chapte
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r1
o
1) Humanoresourcesomanagementorefersoto:
A) allomanagerialoactivities.
B) Conceptsoandotechniquesousedoinoleadingopeopleoatowork.
C) Conceptsoandotechniquesoforoorganizingoworkoactivities.
D) Managementotechniquesoforocontrollingopeopleoatowork.
E) Theomanagementoofopeopleoinoorganizations.
2) Theoknowledge,oeducation,otraining,oskills,oandoexpertiseoofoaofirmʹsoworkersoisoknownoas:
A) physicalocapital.
B) managementsophilosophy.
C) Productionocapital.
D) Humanocapital.
E) Culturalodiversity.
3) Humanoresourcesopracticesothatosupportostrategyoinclude:
A) performanceomanagement.
B) Rewardsopractices.
C) Staffingopractices.
D) Policiesoandoprocedures.
E) Productionoscheduling.
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