NACCM Exam – Study Guide
1. The primary goal of case management is:
a) Provide direct medical treatment
b) Improve client outcomes and coordinate services
c) Reduce staffing in healthcare facilities
d) Approve insurance claims
2. Which situation requires mandatory reporting by a case manager?
a) Client refusal of service
b) Suspected abuse or neglect
c) Minor documentation errors
d) Late scheduling
3. A care plan should include:
a) Only the client’s medical history
b) Goals, interventions, responsible parties, and timelines
c) Personal opinions of the case manager
d) Only financial information
4. Which law protects client confidentiality?
a) ADA
b) HIPAA
c) OSHA
d) FMLA
5. Ethical principles in case management include all EXCEPT:
a) Beneficence
b) Non-maleficence
c) Autonomy
d) Negligence
Answer Key
1. b
2. b
3. b
1. The primary goal of case management is:
a) Provide direct medical treatment
b) Improve client outcomes and coordinate services
c) Reduce staffing in healthcare facilities
d) Approve insurance claims
2. Which situation requires mandatory reporting by a case manager?
a) Client refusal of service
b) Suspected abuse or neglect
c) Minor documentation errors
d) Late scheduling
3. A care plan should include:
a) Only the client’s medical history
b) Goals, interventions, responsible parties, and timelines
c) Personal opinions of the case manager
d) Only financial information
4. Which law protects client confidentiality?
a) ADA
b) HIPAA
c) OSHA
d) FMLA
5. Ethical principles in case management include all EXCEPT:
a) Beneficence
b) Non-maleficence
c) Autonomy
d) Negligence
Answer Key
1. b
2. b
3. b
