Career Planning - ANSWER Actions & activities that individuals perform in order to
give direction to their work lives.
Brain drain - ANSWER Exit of educated & skilled citizens from emerging & developing
countries for better paying jobs in developed countries.
Auditory learners - ANSWER People who learn best by relying on their sense of
hearing.
Andragogy - ANSWER Study of how adults learn.
Cost-of-living adjustment (COLA) - ANSWER Pay adjustment given to eligible
employees regardless of performance or organizational profitability; usually linked to
inflation.
Compa-ratio - ANSWER Pay rate divided by the midpoint of the pay range.
Broadbanding - ANSWER Combining several salary grades or job classifications with
narrow pay ranges unto one brand with a wider salary spread.
Behavioral interview - ANSWER Type of interview that focuses on how applicants
previously handled real situations.
Applicant tracking software (ATS) - ANSWER Software that provides an automated way
for organizations to manage the recruiting process.
1
,Developmental activities - ANSWER Activities that focus on preparing employees for
future responsibilities while increasing their capacity to perform their current jobs.
Compensation - ANSWER All financial returns (beyond any benefits payments or
services), including salary and allowances.
Career development - ANSWER Process by which employees progress through a series
of stages in their careers, each of which is characterized by relatively unique, themes, and
tasks.
Benefits - ANSWER Payments or services provided to employees to cover issues such
as retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - ANSWER Related to technical skills training; often a partnership
between employers and unions.
Competency-based interview - ANSWER Type of interview in which the interviewer
asks questions related to competencies for the position and asks candidates to provide
examples of times they demonstrated the competencies.
ADDIE model - ANSWER 5 step instructional design process that governs the
development of learning programs.
Assessment centers - ANSWER Assessment tools that provide candidates a wide range
of leadership situations and problem-solving exercises.
Blended learning - ANSWER Planned approach to learning that included a
combination of instructor-led training, self-directed study, and /or on-the-job training.
2
,Career management - ANSWER Preparing, implementing, and monitoring employees'
career paths, with a primary focus on the goals and needs of the organization.
Competencies - ANSWER Clusters of highly interrelated attributes, including
knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to perform a given
job effectively.
Strategy - ANSWER A plan of action for accomplishing an organization's long-range
goals.
SWOT analysis - ANSWER Process for assessing an organization's strategic capabilities
in comparison to threats and opportunities identified during environmental scanning.
Value drivers - ANSWER Actions, processes, or results that are needed to deliver a
desired value.
Vision statement - ANSWER Vivid, guiding image of an organization's desired future,
the future it hopes to attain through its strategy.
Organizational values - ANSWER Beliefs that are important to an organization and
often dictate employee behavior.
Strategic fit - ANSWER A state in which an organization's strategy is consistent with its
external opportunities and circumstances and its internal structure, resources, and
capabilities.
Strategic management - ANSWER The actions that leaders take to move their
organizations toward those goals and create value for all stakeholders.
Strategic planning - ANSWER The process of setting goals and designing a path toward
a competitive position.
3
, Metrics - ANSWER Performance parameters based on the relationship between 2 or
more measures.
Mission statement - ANSWER Statement that specifies what activities an organization
intends to pursue and what course management has carted for the future; a concise
statement of its strategy.
Net profit margin - ANSWER Ratio of net income (gross sales minus expenses and
taxes) to net sales.
Organizational culture - ANSWER The basic beliefs and customs shared by members of
an organization that contribute to an organization's sense of its identity.
Income statement - ANSWER Statement that reports revenues, expenses, and net
income (profit) for a specified period.
Lagging indicator - ANSWER Type of metric that describes an activity that has already
occurred.
Leading indicator - ANSWER Type of metric that describes an activity that can change
future performance and indicate higher degree of success in achieving strategic goals.
Liabilities - ANSWER Organization's debts and other financial obligations.
Due diligence - ANSWER Necessary level of care and attention that is taken to
investigate an action before it is taken.
Environmental scanning - ANSWER Process that involves a systematic survey and
interpretation of relevant data to identify external opportunities and threats and to assess
4
give direction to their work lives.
Brain drain - ANSWER Exit of educated & skilled citizens from emerging & developing
countries for better paying jobs in developed countries.
Auditory learners - ANSWER People who learn best by relying on their sense of
hearing.
Andragogy - ANSWER Study of how adults learn.
Cost-of-living adjustment (COLA) - ANSWER Pay adjustment given to eligible
employees regardless of performance or organizational profitability; usually linked to
inflation.
Compa-ratio - ANSWER Pay rate divided by the midpoint of the pay range.
Broadbanding - ANSWER Combining several salary grades or job classifications with
narrow pay ranges unto one brand with a wider salary spread.
Behavioral interview - ANSWER Type of interview that focuses on how applicants
previously handled real situations.
Applicant tracking software (ATS) - ANSWER Software that provides an automated way
for organizations to manage the recruiting process.
1
,Developmental activities - ANSWER Activities that focus on preparing employees for
future responsibilities while increasing their capacity to perform their current jobs.
Compensation - ANSWER All financial returns (beyond any benefits payments or
services), including salary and allowances.
Career development - ANSWER Process by which employees progress through a series
of stages in their careers, each of which is characterized by relatively unique, themes, and
tasks.
Benefits - ANSWER Payments or services provided to employees to cover issues such
as retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - ANSWER Related to technical skills training; often a partnership
between employers and unions.
Competency-based interview - ANSWER Type of interview in which the interviewer
asks questions related to competencies for the position and asks candidates to provide
examples of times they demonstrated the competencies.
ADDIE model - ANSWER 5 step instructional design process that governs the
development of learning programs.
Assessment centers - ANSWER Assessment tools that provide candidates a wide range
of leadership situations and problem-solving exercises.
Blended learning - ANSWER Planned approach to learning that included a
combination of instructor-led training, self-directed study, and /or on-the-job training.
2
,Career management - ANSWER Preparing, implementing, and monitoring employees'
career paths, with a primary focus on the goals and needs of the organization.
Competencies - ANSWER Clusters of highly interrelated attributes, including
knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to perform a given
job effectively.
Strategy - ANSWER A plan of action for accomplishing an organization's long-range
goals.
SWOT analysis - ANSWER Process for assessing an organization's strategic capabilities
in comparison to threats and opportunities identified during environmental scanning.
Value drivers - ANSWER Actions, processes, or results that are needed to deliver a
desired value.
Vision statement - ANSWER Vivid, guiding image of an organization's desired future,
the future it hopes to attain through its strategy.
Organizational values - ANSWER Beliefs that are important to an organization and
often dictate employee behavior.
Strategic fit - ANSWER A state in which an organization's strategy is consistent with its
external opportunities and circumstances and its internal structure, resources, and
capabilities.
Strategic management - ANSWER The actions that leaders take to move their
organizations toward those goals and create value for all stakeholders.
Strategic planning - ANSWER The process of setting goals and designing a path toward
a competitive position.
3
, Metrics - ANSWER Performance parameters based on the relationship between 2 or
more measures.
Mission statement - ANSWER Statement that specifies what activities an organization
intends to pursue and what course management has carted for the future; a concise
statement of its strategy.
Net profit margin - ANSWER Ratio of net income (gross sales minus expenses and
taxes) to net sales.
Organizational culture - ANSWER The basic beliefs and customs shared by members of
an organization that contribute to an organization's sense of its identity.
Income statement - ANSWER Statement that reports revenues, expenses, and net
income (profit) for a specified period.
Lagging indicator - ANSWER Type of metric that describes an activity that has already
occurred.
Leading indicator - ANSWER Type of metric that describes an activity that can change
future performance and indicate higher degree of success in achieving strategic goals.
Liabilities - ANSWER Organization's debts and other financial obligations.
Due diligence - ANSWER Necessary level of care and attention that is taken to
investigate an action before it is taken.
Environmental scanning - ANSWER Process that involves a systematic survey and
interpretation of relevant data to identify external opportunities and threats and to assess
4
