You're in charge of human resources for a mid-sized company that just broke ground on its
first international office building. It's expected to open in about 16 months. The executive
team has concerns about the differences between national cultures and the host country's
labor laws. What human resource service model will you propose to the company's
executive team?
A. A balanced HR service model.
B. A centralized HR service model.
C. An offshoring HR service model.
D. A decentralized HR service model. - ANSWER Correct answer: D
decentralized HR service model.
A decentralized service model involves pushing the authority level and decisions out to the
units, such as regional divisions or countries. This is in contrast to a centralized service model
that pulls decision-making authority to a central level of management, such as management.
This type of service model is best for navigating the difference between commonly accepted
practices and laws and adapting to situations and people.
Compensation ratio, or comp-ratio, is best described as:
A. The relationship of current pay to the midpoints of applicable pay ranges
B. The relationship of previous pay to the midpoints of applicable pay ranges
C. The relationship of future pay to the low points of applicable pay ranges
D. The relationship of current pay to the high points of applicable pay ranges -
ANSWER Correct answer: A
1
,The relationship of current pay to the midpoints of applicable pay ranges
Compensation ratios, or comp-ratios, are the relationship of current pay to the midpoints of
applicable pay ranges. It is calculated by dividing a worker's current pay rate by the midpoint
of the pay range.
Standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession is/are called:
A. Morals
B. Business conduct
C. Ethics
D. Code of conduct - ANSWER Correct answer: C
Ethics
Ethics are standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession.
You are part of a 200-person global HR department for a semiconductor company with a
presence in Asia, the UK, and North America. The North American HR team, which you are
part of, is collaborating to implement a new leadership training course for new supervisors.
During a global HR conference call, the chief human resources officer (CHRO) made it clear
that each location would design and implement a course that works for its culture. An HR
generalist in a facility located in Asia sets up a meeting with you to discuss the course as she
has some input.
What do you do?
A. Accept the meeting request and listen to what the HR generalist has to offer.
B. Accept the meeting request and remind the HR generalist of the CHRO's expectations.
C. Inform the CHRO about the meeting request and ask for advice.
2
,D. Reject the meeting request and email the HR generalist of the CHRO's expectations. -
ANSWER Correct answer: A
Accept the meeting request and listen to what the HR generalist has to offer.
Understanding the cultural norms of the countries in which we do business is essential, but
it is also important to be open to and respectful of ideas from people of other cultures. The
United States has a unique culture that stands in contrast to Asian culture, but both have
their merits. All of them have something to offer the company's overall growth and
development. HR professionals must maintain openness to the ideas of others, even if they
don't accept 100 percent of the input 100 percent of the time.
How can HR facilitate change when implementing a new element to an existing diversity and
inclusion program?
A. Challenging
B. Resisting
C. Enforcing
D. Cheerleading - ANSWER Correct answer: D
Cheerleading
Human resources bears the responsibility of promoting the change through cheerleading
and communicating the positive aspects of the change. This includes dispelling any myths
and fears. It also requires educating and changing the attitudes of employees by showing
them how this change benefits them.
Your HR manager wants to auto calculate the cost per hire for the 10 project managers hired
within the last 12 months. To calculate cost per hire, you add the total of external costs and
the sum of external costs and divide the total costs by what?
A. The total number of hires in a time period
B. The total number of hours to hire the individual
3
, C. The total number of hours x your hourly wage to hire an individual
D. The turnover rate of the project managers - ANSWER Correct answer: A
The total number of hires in a time period
The formula for the cost per hire is the sum ((External Costs)+(Internal Costs))/Total Number
of Hires in a Time Period. In this case, the total number of hires within a 12-month period is
10.
What documentation does not belong in a personnel file, according to current workplace
laws?
A. Personal accident report
B. Attendance record
C. Job description
D. Garnishment orders - ANSWER Correct answer: A
Personal accident report
Since a personal accident report details the health status of an employee, it is prohibited
from being kept in the same personnel file as other information under the Health Insurance
Portability and Accountability Act (HIPAA). This information must be kept in a separate
sealed protected file.
Job descriptions are commonly kept in each employee's personnel file for reference.
Attendance records can also be stored in the personnel file, so long as they do not contain
information about medically-approved leaves. Legal garnishment orders and records can also
be stored in a personnel file.
Mehdi has been put in charge of a project to implement an applicant tracking system across
the company within the next 18 months. What is an effective project management tool that
Mehdi could use to keep track of project activity, progress, assignments, and milestones for
this project?
4
first international office building. It's expected to open in about 16 months. The executive
team has concerns about the differences between national cultures and the host country's
labor laws. What human resource service model will you propose to the company's
executive team?
A. A balanced HR service model.
B. A centralized HR service model.
C. An offshoring HR service model.
D. A decentralized HR service model. - ANSWER Correct answer: D
decentralized HR service model.
A decentralized service model involves pushing the authority level and decisions out to the
units, such as regional divisions or countries. This is in contrast to a centralized service model
that pulls decision-making authority to a central level of management, such as management.
This type of service model is best for navigating the difference between commonly accepted
practices and laws and adapting to situations and people.
Compensation ratio, or comp-ratio, is best described as:
A. The relationship of current pay to the midpoints of applicable pay ranges
B. The relationship of previous pay to the midpoints of applicable pay ranges
C. The relationship of future pay to the low points of applicable pay ranges
D. The relationship of current pay to the high points of applicable pay ranges -
ANSWER Correct answer: A
1
,The relationship of current pay to the midpoints of applicable pay ranges
Compensation ratios, or comp-ratios, are the relationship of current pay to the midpoints of
applicable pay ranges. It is calculated by dividing a worker's current pay rate by the midpoint
of the pay range.
Standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession is/are called:
A. Morals
B. Business conduct
C. Ethics
D. Code of conduct - ANSWER Correct answer: C
Ethics
Ethics are standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession.
You are part of a 200-person global HR department for a semiconductor company with a
presence in Asia, the UK, and North America. The North American HR team, which you are
part of, is collaborating to implement a new leadership training course for new supervisors.
During a global HR conference call, the chief human resources officer (CHRO) made it clear
that each location would design and implement a course that works for its culture. An HR
generalist in a facility located in Asia sets up a meeting with you to discuss the course as she
has some input.
What do you do?
A. Accept the meeting request and listen to what the HR generalist has to offer.
B. Accept the meeting request and remind the HR generalist of the CHRO's expectations.
C. Inform the CHRO about the meeting request and ask for advice.
2
,D. Reject the meeting request and email the HR generalist of the CHRO's expectations. -
ANSWER Correct answer: A
Accept the meeting request and listen to what the HR generalist has to offer.
Understanding the cultural norms of the countries in which we do business is essential, but
it is also important to be open to and respectful of ideas from people of other cultures. The
United States has a unique culture that stands in contrast to Asian culture, but both have
their merits. All of them have something to offer the company's overall growth and
development. HR professionals must maintain openness to the ideas of others, even if they
don't accept 100 percent of the input 100 percent of the time.
How can HR facilitate change when implementing a new element to an existing diversity and
inclusion program?
A. Challenging
B. Resisting
C. Enforcing
D. Cheerleading - ANSWER Correct answer: D
Cheerleading
Human resources bears the responsibility of promoting the change through cheerleading
and communicating the positive aspects of the change. This includes dispelling any myths
and fears. It also requires educating and changing the attitudes of employees by showing
them how this change benefits them.
Your HR manager wants to auto calculate the cost per hire for the 10 project managers hired
within the last 12 months. To calculate cost per hire, you add the total of external costs and
the sum of external costs and divide the total costs by what?
A. The total number of hires in a time period
B. The total number of hours to hire the individual
3
, C. The total number of hours x your hourly wage to hire an individual
D. The turnover rate of the project managers - ANSWER Correct answer: A
The total number of hires in a time period
The formula for the cost per hire is the sum ((External Costs)+(Internal Costs))/Total Number
of Hires in a Time Period. In this case, the total number of hires within a 12-month period is
10.
What documentation does not belong in a personnel file, according to current workplace
laws?
A. Personal accident report
B. Attendance record
C. Job description
D. Garnishment orders - ANSWER Correct answer: A
Personal accident report
Since a personal accident report details the health status of an employee, it is prohibited
from being kept in the same personnel file as other information under the Health Insurance
Portability and Accountability Act (HIPAA). This information must be kept in a separate
sealed protected file.
Job descriptions are commonly kept in each employee's personnel file for reference.
Attendance records can also be stored in the personnel file, so long as they do not contain
information about medically-approved leaves. Legal garnishment orders and records can also
be stored in a personnel file.
Mehdi has been put in charge of a project to implement an applicant tracking system across
the company within the next 18 months. What is an effective project management tool that
Mehdi could use to keep track of project activity, progress, assignments, and milestones for
this project?
4
