OB MIDTERM 1 EXAM QUESTIONS
AND ANSWERS
OrganizationalIBehaviourI-ICORRECTIANSWERS-fieldIofIstudyIdevotedItoIunderstanding,Iexplaining,
andIimprovingItheIattitudesIandIbehavioursIofIindividualsIandIgroupsIinIorganizations
HRImanagementI-ICORRECTIANSWERS-
takesItheItheoriesIandIprinciplesIstudiedIinIOBIandIexploresItheIapplicationsIofIthoseIprinciplesIinIor
ganizations
StrategicIManagementI-ICORRECTIANSWERS-
focusesIonItheIproductIchoicesIandIindustryIcharacteristicsIthatIaffectIanIorganization'sIprofitability
ClassicalIApproachIgoalI-ICORRECTIANSWERS-efficiencyI&Ispecialization
FrederickITaylorI-ICORRECTIANSWERS-FatherIofIscientificImanagementIfromIclassicalIapproach
scientificImanagementI-ICORRECTIANSWERS-
UsingIscientificImethodsI(observation,Imeasurement,Iexperimentation)ItoIdesignIoptimalIandIeffici
entIworkIandIprocessesIandItasks
MaxIWeberI-ICORRECTIANSWERS-LooksIatIwholeIorganizationIratherIthanIspecificIworkIprocessesI
Bureaucracy:IcontrolIandIcoordinationIofIactivitiesIthrough:
1.ItheIdivisionIofIlabourIwithIaIhighIlevelIofItechnicalIspecialization,
2.IaIstrictIchainIofIcommandI(authorityIhierarchy)IinIwhichIeveryImemberIreportedItoIsomeoneIatIaI
higherIlevel,
,3.IaIsystemIofIformalIrulesIandIproceduresIthatIensuredIconsistency,Iimpartiality,IandIimpersonalityI
throughoutItheIorganization,
4.IdecisionImakingIatItheItopIofItheIorganization
HumanIrelationsImovementIgoalI-ICORRECTIANSWERS-
psychologicalIattributesIofIworkersI(needs,Iattitudes)I&IsocialIforcesIhaveIimportantIeffectsIonIworkI
behaviours
ExampleIofIHRImovementI-ICORRECTIANSWERS-HawthorneIStudies
WhatIdidIHawthorneIstudiesIrevealI-ICORRECTIANSWERS-
revealedIlimitationsIwithIclassicalIapproachIandItheIimportanceIofIgroupIvaluesIandInorms,Ileaders
hip,Imotivation,IjobIsatisfaction,IandIorganizationalIculture
ContemporaryIManagementITheoryI-ICORRECTIANSWERS-
RecognizesItheIdependenciesIbetweenItheIclassicalIandItheIhumanIrelationsIapproachesI-
IdependsIonIsituation
DEPENDS!!!
2IprimaryIoutcomesIinIOBI-ICORRECTIANSWERS-jobIperformanceIandIorganizationalIcommitment
EmotionalIcontagionI-ICORRECTIANSWERS-
emotionsIcanIbeItransferredIfromIoneItoIanother,Iie.IifIimIsad,IitIcanIbeItransferredItoImyIcustomers
Resource-basedIviewI-ICORRECTIANSWERS-
rareIandIinimitableIresourcesIhelpIfirmsImaintainIcompetitiveIadvantage
,WhyIareIgreatIemployeesIrare?I(3Ireasons)I-ICORRECTIANSWERS-1.IHistoryI(poolIofIexperience)
2.IinvolvedIinImanyIsmallIdecisionsI(smallIdecisionsIthatIpeopleImakeIeveryIday,IhardItoIcopyI"behin
dItheIscenes"Idecisions)
3.IsociallyIcomplexIresourcesI(thingsIthatIdevelopIinIanIorganizationIthatIyouIcantIexplain:Iorganizat
ionalIculture,ItrustingIcompanyIenvironment,Ietc.)
RuleIofIOne-EighthI-ICORRECTIANSWERS-
makingIaIprofitIbyIputtingIpeopleIfirst,IonlyIrecognizedIbyI⅛IofIcompanies
TheoryI-ICORRECTIANSWERS-specifyIrelatedIvariables
-IanswersIwho,Iwhat,Iwhere,Iwhen,Iwhy
example:IstudentsIwearingIyellowIhatsIwillIdoIbetterIthanIstudentsIwearingIredIhatsIduringIanIexam
-IOftenIsummarizedIwithIdiagramsI(boxesIandIarrows)
-IBuiltIfromIintrospection,Iinterviews,Iobservations,IresearchIreviews
-IMustIbeItestedItoIverifyIthatIpredictionsIareIaccurate
-IUsedItoIinspireIhypotheses
HypothesisI-ICORRECTIANSWERS-
writtenIpredictionsIthatIspecifyIrelationshipsIbetweenIvariablesI(statesItheIexpectedIrelationship)
CorrelationI-ICORRECTIANSWERS--1ItoI1
, 0.5:IstrongI
0.3:Imoderate
0.1:Iweak
CausalIinferenceIrequires...I-ICORRECTIANSWERS-
concludingsIoneIvariableIcausesIanother,Irequires:
(1)Icorrelated
(2)IpresumedIcauseIprecedesIpresumedIeffectIinItime,
(3)InoIalternativeIexplanation
MetaIanalysisI-ICORRECTIANSWERS-weightedIaverageIofIaIbunchIofIcorrelations
Evident-basedImanagementI-ICORRECTIANSWERS-
scientificIfindingsIshouldIformItheIfoundationIforImanagementIeducation
4IwaysIofIknowingI-ICORRECTIANSWERS-
MethodIofIExperience:IbasedIonIownIexperienceI&Iobservation
MethodIofIIntuition:IBasedIonIreason,Iobvious,Iself-evident
MethodIofIAuthority:IrespectedIofficial,IagencyIorIsourceIsaidIso
MethodIofIScience:IscientificIstudiesIreplicatedIresults
JobIperformanceI-ICORRECTIANSWERS-
behavioursIthatIcontributeIpositivelyIorInegativelyItoIaccomplishmentIofIorganizationalIgoals
AND ANSWERS
OrganizationalIBehaviourI-ICORRECTIANSWERS-fieldIofIstudyIdevotedItoIunderstanding,Iexplaining,
andIimprovingItheIattitudesIandIbehavioursIofIindividualsIandIgroupsIinIorganizations
HRImanagementI-ICORRECTIANSWERS-
takesItheItheoriesIandIprinciplesIstudiedIinIOBIandIexploresItheIapplicationsIofIthoseIprinciplesIinIor
ganizations
StrategicIManagementI-ICORRECTIANSWERS-
focusesIonItheIproductIchoicesIandIindustryIcharacteristicsIthatIaffectIanIorganization'sIprofitability
ClassicalIApproachIgoalI-ICORRECTIANSWERS-efficiencyI&Ispecialization
FrederickITaylorI-ICORRECTIANSWERS-FatherIofIscientificImanagementIfromIclassicalIapproach
scientificImanagementI-ICORRECTIANSWERS-
UsingIscientificImethodsI(observation,Imeasurement,Iexperimentation)ItoIdesignIoptimalIandIeffici
entIworkIandIprocessesIandItasks
MaxIWeberI-ICORRECTIANSWERS-LooksIatIwholeIorganizationIratherIthanIspecificIworkIprocessesI
Bureaucracy:IcontrolIandIcoordinationIofIactivitiesIthrough:
1.ItheIdivisionIofIlabourIwithIaIhighIlevelIofItechnicalIspecialization,
2.IaIstrictIchainIofIcommandI(authorityIhierarchy)IinIwhichIeveryImemberIreportedItoIsomeoneIatIaI
higherIlevel,
,3.IaIsystemIofIformalIrulesIandIproceduresIthatIensuredIconsistency,Iimpartiality,IandIimpersonalityI
throughoutItheIorganization,
4.IdecisionImakingIatItheItopIofItheIorganization
HumanIrelationsImovementIgoalI-ICORRECTIANSWERS-
psychologicalIattributesIofIworkersI(needs,Iattitudes)I&IsocialIforcesIhaveIimportantIeffectsIonIworkI
behaviours
ExampleIofIHRImovementI-ICORRECTIANSWERS-HawthorneIStudies
WhatIdidIHawthorneIstudiesIrevealI-ICORRECTIANSWERS-
revealedIlimitationsIwithIclassicalIapproachIandItheIimportanceIofIgroupIvaluesIandInorms,Ileaders
hip,Imotivation,IjobIsatisfaction,IandIorganizationalIculture
ContemporaryIManagementITheoryI-ICORRECTIANSWERS-
RecognizesItheIdependenciesIbetweenItheIclassicalIandItheIhumanIrelationsIapproachesI-
IdependsIonIsituation
DEPENDS!!!
2IprimaryIoutcomesIinIOBI-ICORRECTIANSWERS-jobIperformanceIandIorganizationalIcommitment
EmotionalIcontagionI-ICORRECTIANSWERS-
emotionsIcanIbeItransferredIfromIoneItoIanother,Iie.IifIimIsad,IitIcanIbeItransferredItoImyIcustomers
Resource-basedIviewI-ICORRECTIANSWERS-
rareIandIinimitableIresourcesIhelpIfirmsImaintainIcompetitiveIadvantage
,WhyIareIgreatIemployeesIrare?I(3Ireasons)I-ICORRECTIANSWERS-1.IHistoryI(poolIofIexperience)
2.IinvolvedIinImanyIsmallIdecisionsI(smallIdecisionsIthatIpeopleImakeIeveryIday,IhardItoIcopyI"behin
dItheIscenes"Idecisions)
3.IsociallyIcomplexIresourcesI(thingsIthatIdevelopIinIanIorganizationIthatIyouIcantIexplain:Iorganizat
ionalIculture,ItrustingIcompanyIenvironment,Ietc.)
RuleIofIOne-EighthI-ICORRECTIANSWERS-
makingIaIprofitIbyIputtingIpeopleIfirst,IonlyIrecognizedIbyI⅛IofIcompanies
TheoryI-ICORRECTIANSWERS-specifyIrelatedIvariables
-IanswersIwho,Iwhat,Iwhere,Iwhen,Iwhy
example:IstudentsIwearingIyellowIhatsIwillIdoIbetterIthanIstudentsIwearingIredIhatsIduringIanIexam
-IOftenIsummarizedIwithIdiagramsI(boxesIandIarrows)
-IBuiltIfromIintrospection,Iinterviews,Iobservations,IresearchIreviews
-IMustIbeItestedItoIverifyIthatIpredictionsIareIaccurate
-IUsedItoIinspireIhypotheses
HypothesisI-ICORRECTIANSWERS-
writtenIpredictionsIthatIspecifyIrelationshipsIbetweenIvariablesI(statesItheIexpectedIrelationship)
CorrelationI-ICORRECTIANSWERS--1ItoI1
, 0.5:IstrongI
0.3:Imoderate
0.1:Iweak
CausalIinferenceIrequires...I-ICORRECTIANSWERS-
concludingsIoneIvariableIcausesIanother,Irequires:
(1)Icorrelated
(2)IpresumedIcauseIprecedesIpresumedIeffectIinItime,
(3)InoIalternativeIexplanation
MetaIanalysisI-ICORRECTIANSWERS-weightedIaverageIofIaIbunchIofIcorrelations
Evident-basedImanagementI-ICORRECTIANSWERS-
scientificIfindingsIshouldIformItheIfoundationIforImanagementIeducation
4IwaysIofIknowingI-ICORRECTIANSWERS-
MethodIofIExperience:IbasedIonIownIexperienceI&Iobservation
MethodIofIIntuition:IBasedIonIreason,Iobvious,Iself-evident
MethodIofIAuthority:IrespectedIofficial,IagencyIorIsourceIsaidIso
MethodIofIScience:IscientificIstudiesIreplicatedIresults
JobIperformanceI-ICORRECTIANSWERS-
behavioursIthatIcontributeIpositivelyIorInegativelyItoIaccomplishmentIofIorganizationalIgoals