WGU D351 FUNCTIONS OF HUMAN
RESOURCE MANAGEMENT OBJECTIVE
ASSESSMENT COMPREHENSIVE TEST BANK
2026 COMPLETE ANSWERS ACCURATE
⫸ What should a business leader maximize to reduce an organization's
internal costs? Answer: Efficiency
⫸ Which organizational structural component standardizes jobs?
Answer: Formalization
⫸ Which component of organizational structure represents how policies
govern positions? Answer: Formalization
⫸ Which type of skill should a human resources (HR) officer have to
increase team collaboration and communication? Answer: Interpersonal
⫸ A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of resources
for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused on?
Answer: Efficiency
⫸ Which group directly impacts company performance? Answer: Part-
time employees
,⫸ A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not
posted internally.
Which type of recruiting is this? Answer: Targeted
⫸ What is the goal of the recruitment process? Answer: Hiring qualified
applicants who fit with the organization's culture
⫸ An applicant who is an introvert is concerned about the expectation to
attend the company's morale events if hired.
Which fit selection mismatch is the applicant worried about? Answer:
Person-organization
⫸ Which consequence for a company comes from selecting the wrong
candidate? Answer: Lower productivity
⫸ What is the largest recruiting source for companies seeking a varied
talent pool? Answer: Labor markets
⫸ Which document from a job analysis identifies the required applicant
qualifications? Answer: Job specification
⫸ A Human Resources (HR) department is developing a firefighter
employment test that includes a component to detect deviant behavior.
,Which kind of validity is this test designed to measure? Answer:
Construct
⫸ A firefighter job analysis identified that firefighters must be able to
do the following:
- pull or drag up to 150 pounds through areas with zero visibility
- walk and crawl around obstacles on fire
- carry a 35-pound hose pack up smoke-filled stairs
Which kind of test should the human resources (HR) department design
to determine whether candidates meet these requirements? Answer: Task
simulations
⫸ Which type of validity measure identifies employees who will
consistently receive performance ratings that are satisfactory or above?
Answer: Criterion
⫸ What is the likely result of a human resources (HR) department using
an online application system? Answer: Applications are easily tracked
internally
⫸ What is a bona fide occupational qualification (BFOQ) topic that an
interviewer is allowed to ask a candidate for a firefighter position?
Answer: Height and weight
, ⫸ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term? Answer: Self-checkout kiosks
⫸ Which input focuses on staffing needs for creating organizational
outputs? Answer: Personnel
⫸ Which process is critical for understanding and creating position
descriptions? Answer: Job analysis
⫸ An employee tells their manager that they would like to be
considered for a management position in the future.
Which type of support should the employee's organization provide?
Answer: Development
⫸ A manager identifies that a customer service representative is having
difficulty getting their average talk time down from six minutes to the
organizational benchmark of five minutes.
What should the manager do to help the employee make an immediate
improvement? Answer: Initiate a remediation training program
⫸ A chief executive officer (CEO) identified that the following
employee capabilities are required for the future of the organization:
- adapting to changing economic conditions
- listening to the customer's voice
- responding to competition within the industry
RESOURCE MANAGEMENT OBJECTIVE
ASSESSMENT COMPREHENSIVE TEST BANK
2026 COMPLETE ANSWERS ACCURATE
⫸ What should a business leader maximize to reduce an organization's
internal costs? Answer: Efficiency
⫸ Which organizational structural component standardizes jobs?
Answer: Formalization
⫸ Which component of organizational structure represents how policies
govern positions? Answer: Formalization
⫸ Which type of skill should a human resources (HR) officer have to
increase team collaboration and communication? Answer: Interpersonal
⫸ A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of resources
for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused on?
Answer: Efficiency
⫸ Which group directly impacts company performance? Answer: Part-
time employees
,⫸ A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not
posted internally.
Which type of recruiting is this? Answer: Targeted
⫸ What is the goal of the recruitment process? Answer: Hiring qualified
applicants who fit with the organization's culture
⫸ An applicant who is an introvert is concerned about the expectation to
attend the company's morale events if hired.
Which fit selection mismatch is the applicant worried about? Answer:
Person-organization
⫸ Which consequence for a company comes from selecting the wrong
candidate? Answer: Lower productivity
⫸ What is the largest recruiting source for companies seeking a varied
talent pool? Answer: Labor markets
⫸ Which document from a job analysis identifies the required applicant
qualifications? Answer: Job specification
⫸ A Human Resources (HR) department is developing a firefighter
employment test that includes a component to detect deviant behavior.
,Which kind of validity is this test designed to measure? Answer:
Construct
⫸ A firefighter job analysis identified that firefighters must be able to
do the following:
- pull or drag up to 150 pounds through areas with zero visibility
- walk and crawl around obstacles on fire
- carry a 35-pound hose pack up smoke-filled stairs
Which kind of test should the human resources (HR) department design
to determine whether candidates meet these requirements? Answer: Task
simulations
⫸ Which type of validity measure identifies employees who will
consistently receive performance ratings that are satisfactory or above?
Answer: Criterion
⫸ What is the likely result of a human resources (HR) department using
an online application system? Answer: Applications are easily tracked
internally
⫸ What is a bona fide occupational qualification (BFOQ) topic that an
interviewer is allowed to ask a candidate for a firefighter position?
Answer: Height and weight
, ⫸ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term? Answer: Self-checkout kiosks
⫸ Which input focuses on staffing needs for creating organizational
outputs? Answer: Personnel
⫸ Which process is critical for understanding and creating position
descriptions? Answer: Job analysis
⫸ An employee tells their manager that they would like to be
considered for a management position in the future.
Which type of support should the employee's organization provide?
Answer: Development
⫸ A manager identifies that a customer service representative is having
difficulty getting their average talk time down from six minutes to the
organizational benchmark of five minutes.
What should the manager do to help the employee make an immediate
improvement? Answer: Initiate a remediation training program
⫸ A chief executive officer (CEO) identified that the following
employee capabilities are required for the future of the organization:
- adapting to changing economic conditions
- listening to the customer's voice
- responding to competition within the industry
