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Google Information Technology Support Professional Certification – Complete Exam Study Guide 2026/2027 with Verified Answers | Newest Version. A+

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Google Information Technology Support Professional Certification – Complete Exam Study Guide 2026/2027 with Verified Answers | Newest Version. A+

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Google IT Support Professional
Certification- EXAM QUESTIONS AND ALL
CORRECT ANSWERS 100% SOLVED AND
GUARANTEED SUCCESS

Information Technology (IT)

Is the use of digital technology, like computers and the internet, to store and process data into
useful information

What does an I.T specialist do day-to-day?

Confirms that an organization technological equipment is running

Data

Computer data is information processed or stored by a computer.

What is a computer?

A device that stores and processes data by performing calculations

What cards had holes in them that were historically used to store data?

Punch Cards

What is cryptography

The art of writing and solving code

What is magnetic tape?

An older secondary storage medium that uses a strip of thin plastic coated with a magnetically
sensitive recording medium

What is software called when it can be freely distributed, modified, and shared?

Open source

Binary System

,A system in which numbers and values are represented using only the digits 0 and 1.

Bits

The smallest unit of data the computer can process

Bytes

8 bits

Character Encoding

Assigns our binary values to characters, so that we as humans can read them

Abstraction

A simplified representation of something more complex.

Hardware

The physical components of a computer.
- Motherboard
- CPU
- RAM/ROM
- Power Drive.
- HDD/SSD

Software

The programs and other operating information are used by a computer.

Operating system

The software that supports a computer's basic functions, such as scheduling tasks, executing
applications, and controlling peripherals.
- MS Windows
- macOS
- Linux

Software Layer

How we, as users, directly interact with our computers

Ports

Plug sockets that enable you to connect an external device.

Central Processing Unit (CPU)

, The brain of the computer that performs instructions defined by software; processing all of your
commands and actions. As more tasks are completed by the CPU, more heat will be
produced by it, so this means that your CPU needs to be cooled appropriately.

Random Access Memory (RAM)

Computer location where instructions and data are stored on a temporary basis. Responsible
for storing the data from the apps and programs you open. This memory is volatile.

Hard Drive

The primary storage component of a computer holds all software and data. Can be used to store
lower amounts of data than other digital storage media such as flash drive

Motherboard

A motherboard is the central part of a computer. All of the computer components are
connected to the motherboard. The motherboard has many jobs, including controlling power to
all the parts, managing data flow between parts, and organizing communication between the
CPU and other parts of the machine.

Power Supply

Converts AC power from the wall outlet into the lower voltages of DC power required to power
all components of the computer such as the CPU, RAM, and motherboard.

Programs

Sets of instructions that carry out the tasks of the user.

Land Grid Array (LGA)

A feature of a CPU socket whereby pads, called lands, are used to make contact in uniform rows
over the socket.

Pin grid array (PGA)

A feature of a CPU socket whereby the pins are aligned in uniform rows around the socket.

Heat Sink

A device or substance for absorbing excessive or unwanted heat.

RAM Information

When the machine is powered off the RAM is usually wiped and to run a program it needs to be
stored in RAM for computers to process it

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