Test Bank Organization Theory & Design 13th Edition
By Richard L. Daft
All Chapters (1-13) Q& As Verified With Rationales| Garde A+ Assured
ISBN 9780357445143
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TABLE OF CONTENTS
Chapter 1: Organizations and Organizational Theory ............................................................. 3
Chapter 2: Strategy, Organization Design, and Effectiveness................................................ 32
Chapter 3: Fundamentals of Organization Structure ............................................................. 62
Chapter 4: The External Environment ...................................................................................... 93
Chapter 5: Interorganizational Relationships ....................................................................... 121
Chapter 6: Designing Organizations for the International Environment ......................... 150
Chapter 7: Manufacturing and Service Technologies ........................................................... 182
Chapter 8: Information Technology and Organizational Control ...................................... 214
Chapter 9: Organizational Size, Life Cycle, and Decline ....................................................... 246
Chapter 10: Organizational Culture and Ethical Values....................................................... 273
Chapter 11: Innovation and Change ........................................................................................ 302
Chapter 12: Decision-Making Processes................................................................................. 333
Chapter 13: Conflict, Power, and Politics ................................................................................ 364
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Chapter 1: Organizations and Organizational Theory
1. Organization design:
a. encompasses larger elements that influence structural dimensions, including the
organization’s size, technology, environment, culture, and goals.
b. gives us the tools to evaluate and understand how and why some organizations grow
and succeed while others do not.
c. obtains inputs from the external environment, adds value through a transformation
process, and discharges products and services back to the environment.
d. provides labels to describe the internal characteristics of an organization.
CORRECT ANSWER b
RATIONALE: Feedback: Organization design gives us the tools to evaluate and understand how
and why some organizations grow and succeed while others do not. It helps us explain what
happened in the past, as well as what might happen in the future, so that we can manage
organizations more effectively.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-03 - 01-03
NATIONAL STANDARDS: United States - AACSB: Analytic
TOPICS: Organization Design in Action
KEYWORDS: Bloom’s: Understand
2. refers to economic development that generates wealth and meets the needs of
the current generation while saving the environment so future generations can meet their needs
as well.
a. Centralization
b. Formalization
c. Contingency
d. Sustainability
CORRECT ANSWER d
RATIONALE: Feedback: Many companies are embracing the philosophy of sustainability,
which refers to economic development that generates wealth and meets the needs of the current
generation while saving the environment so future generations can meet their needs as well.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Analytic
TOPICS: Organization Design in Action
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KEYWORDS: Bloom’s: Understand
3. Pendant Inc., a retail chain based in England, has implemented an energy-efficient
trucking fleet. It is increasing its use of green materials in buildings, and aims to dispose all the
waste of the company by 2025. Which of the following measures is Pendant Inc. focusing its
efforts on?
a. Going green
b. Scientific management
c. Contingency
d. Centralization
CORRECT ANSWER a
RATIONALE: Feedback: Pendant Inc. is focusing its efforts on going green. Going green has
become a new business imperative, driven by shifting social attitudes, new government policies,
climate changes, and the information technology that quickly spreads news of a corporation’s
negative impact on the environment.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Reflective Thinking
TOPICS: Organization Design in Action
KEYWORDS: Bloom’s: Apply
4. refers to technologies, skills, and processes for searching and examining massive
sets of data to uncover hidden patterns and correlations.
a. Scientific management
b. Social business
c. A social media program
d. Big data analytics
CORRECT ANSWER d
RATIONALE: Feedback: Big data analytics refers to technologies, skills, and processes for
searching and examining massive sets of data to uncover hidden patterns and correlations. Big
data is not just for online companies.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.01-02 - 01-02
NATIONAL STANDARDS: United States - AACSB: Analytic
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