MGT 300 FINAL PAPER EXAM 3 NECK ASU
2026 COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ Match the term with its description. Answer: role
overload=Source of stress that occurs when others' expectations
exceed one's ability
role conflict=Source of stress that occurs when one feels torn by the
different expectations of important people in one's life
Role ambiguity=Source of stress that occurs when others'
expectations are unknown or unclear
◉ True or false: High-level jobs are often less stressful than low-level
jobs because people with low-level jobs have less control over their
lives. Answer: false
Low-level jobs can be more stressful than high-level jobs because
employees often have less control over their lives and thus have less
work satisfaction.
◉ Sets of behaviors that are expected of occupants of a specific
position are called _____. Answer: roles
◉ During the tax season, accountant Gregory is under considerable
stress to complete all of his clients' tax returns. He finds that he is
,suffering from repeated headaches. This is an example of a(n) _____
sign of stress. Answer: physiological
◉ When the demands or pressures from work and family domains
are mutually incompatible, a person is experiencing ______-life
conflict. Answer: work
◉ A _____ is a socially determined expectation of how an individual
should behave in a specific position; i.e., a set of behaviors that
people expect of occupants of a position. Answer: role
◉ Martha is experiencing considerable stress because her job
requires her to work on the weekend, but her husband complains
that she doesn't spend enough time with him and the children. This
is an example of role . Answer: conflict
◉ Which of the following is an example of an organizational demand
that creates job-related stress? Answer: Josh comes home from work
each night complaining about the lack of lighting and ventilation in
the plant.
◉ The retail store where David works always adds extra staff during
the busy holiday season and summer months. Managers know that
this additional staff will relieve some of the stress year-round
employees feel. The addition of the extra staff is an example of a
_____. Answer: buffer
, ◉ What are buffers to stress that is caused by group demands?
Answer: Working with a manager who listens to you
Working with people you like
◉ Administrative changes that managers can make to reduce the
stressors that lead to employee burnout are called _____. Answer:
buffers
◉ True or false: Employee assistance programs are aimed at helping
employees cope with a variety of problems that negatively influence
job performance. Answer: true
Employee assistance programs are aimed at helping employees cope
with stress, substance abuse, health-related problems, family and
marital issues, and any general problems that negatively influence
job performance.
◉ What type of program encourages employees to balance physical,
mental, and social well-being by developing and following a plan to
improve their health? Answer: holistic wellness
◉ What is the willingness to accept constructive criticism, try and
propose new ideas, and maintain a good attitude called? Answer:
Positive approach
2026 COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ Match the term with its description. Answer: role
overload=Source of stress that occurs when others' expectations
exceed one's ability
role conflict=Source of stress that occurs when one feels torn by the
different expectations of important people in one's life
Role ambiguity=Source of stress that occurs when others'
expectations are unknown or unclear
◉ True or false: High-level jobs are often less stressful than low-level
jobs because people with low-level jobs have less control over their
lives. Answer: false
Low-level jobs can be more stressful than high-level jobs because
employees often have less control over their lives and thus have less
work satisfaction.
◉ Sets of behaviors that are expected of occupants of a specific
position are called _____. Answer: roles
◉ During the tax season, accountant Gregory is under considerable
stress to complete all of his clients' tax returns. He finds that he is
,suffering from repeated headaches. This is an example of a(n) _____
sign of stress. Answer: physiological
◉ When the demands or pressures from work and family domains
are mutually incompatible, a person is experiencing ______-life
conflict. Answer: work
◉ A _____ is a socially determined expectation of how an individual
should behave in a specific position; i.e., a set of behaviors that
people expect of occupants of a position. Answer: role
◉ Martha is experiencing considerable stress because her job
requires her to work on the weekend, but her husband complains
that she doesn't spend enough time with him and the children. This
is an example of role . Answer: conflict
◉ Which of the following is an example of an organizational demand
that creates job-related stress? Answer: Josh comes home from work
each night complaining about the lack of lighting and ventilation in
the plant.
◉ The retail store where David works always adds extra staff during
the busy holiday season and summer months. Managers know that
this additional staff will relieve some of the stress year-round
employees feel. The addition of the extra staff is an example of a
_____. Answer: buffer
, ◉ What are buffers to stress that is caused by group demands?
Answer: Working with a manager who listens to you
Working with people you like
◉ Administrative changes that managers can make to reduce the
stressors that lead to employee burnout are called _____. Answer:
buffers
◉ True or false: Employee assistance programs are aimed at helping
employees cope with a variety of problems that negatively influence
job performance. Answer: true
Employee assistance programs are aimed at helping employees cope
with stress, substance abuse, health-related problems, family and
marital issues, and any general problems that negatively influence
job performance.
◉ What type of program encourages employees to balance physical,
mental, and social well-being by developing and following a plan to
improve their health? Answer: holistic wellness
◉ What is the willingness to accept constructive criticism, try and
propose new ideas, and maintain a good attitude called? Answer:
Positive approach
