WGU C724- Information System
Management 10/2020- PA Exam
Questions and Answers 100%
PASS
A small company that is growing quickly into a medium-sized company is facing the
challenge of consolidating and storing information received from multiple sources from the
ground up in order to ensure that operations run efficiently. The company needs to hire an
expert who will, in addition to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?—
ANSWER-Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who
has been able to use bulk purchasing of its main ingredients from its wholesalers to receive a
substantial price break in materials
.Which IT management challenge is addressed in this scenario?—ANSWER-Develop strong
relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies, thereby
substantially reducing their internal secretarial pool.
, Which IT management challenge is does the medium-sized legal services firm face in this
scenario?—ANSWER-Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with
the capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer
purchased the car, and the dealership automatically contacting the customer to schedule a
repair appointment. It is facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through technology use?—ANSWER-
Chief technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly
placed in the queue and tend to be placed behind those who drop off their cars the morning
of the scheduled repair. It needs technical staff members who understand the
scheduling/drop-off operation so it can determine and articulate precise customer needs to
the programmers who would then build the code behind the system.What type of challenge
is this?—ANSWER-User requirements
An international company is facing the challenge of its software development team working
on a specific application spread across the globe in 16 countries in 12 different time zones.
Flying them to the same location once a week or even once a month for coordination
purposes would be prohibitively expensive. Moreover, the issues that arise tend to be urgent
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Management 10/2020- PA Exam
Questions and Answers 100%
PASS
A small company that is growing quickly into a medium-sized company is facing the
challenge of consolidating and storing information received from multiple sources from the
ground up in order to ensure that operations run efficiently. The company needs to hire an
expert who will, in addition to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?—
ANSWER-Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who
has been able to use bulk purchasing of its main ingredients from its wholesalers to receive a
substantial price break in materials
.Which IT management challenge is addressed in this scenario?—ANSWER-Develop strong
relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies, thereby
substantially reducing their internal secretarial pool.
, Which IT management challenge is does the medium-sized legal services firm face in this
scenario?—ANSWER-Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with
the capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer
purchased the car, and the dealership automatically contacting the customer to schedule a
repair appointment. It is facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through technology use?—ANSWER-
Chief technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly
placed in the queue and tend to be placed behind those who drop off their cars the morning
of the scheduled repair. It needs technical staff members who understand the
scheduling/drop-off operation so it can determine and articulate precise customer needs to
the programmers who would then build the code behind the system.What type of challenge
is this?—ANSWER-User requirements
An international company is facing the challenge of its software development team working
on a specific application spread across the globe in 16 countries in 12 different time zones.
Flying them to the same location once a week or even once a month for coordination
purposes would be prohibitively expensive. Moreover, the issues that arise tend to be urgent
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
