WGU C182 Introduction to IT
Exam Questions and Answers
100% PASS
Information Technology—ANSWER-The technology used in creating, maintaining, and
making information accessible.
IT Professional Roles—ANSWER-Administration and Support
System Administrator—ANSWER-Maintains all aspects of the system including hardware,
software, and programming.
Network Administrator—ANSWER-In charge of all aspects of the computer network
Database Administrator—ANSWER-Focuses on the design, development, and support of
database management systems (DBMSs).
Security Administrator—ANSWER-Installs, configures, and administers firewall security to
protect systems and proactively work to stop intrusions.
Web Administrator—ANSWER-Installs, configures, maintains, secures, and troubleshoots
web severs.
Support IT Professionals—ANSWER-Help desk and training.
Information—ANSWER-Processed data.
, DIKW Hierarchy—ANSWER-Defines the transition of data to information from knowledge to
wisdom. (Data Information Knowledge Wisdom)
Data in DIKW—ANSWER-The input directly received by the user (or computer). It is generally
not usable until it has been converted into a relevant form.
Information in DIKW—ANSWER-Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful form.
Knowledge in DIKW—ANSWER-Information that has been put to use; information placed
into a context. Refined information such that the user of the knowledge is able to call forth
only relevant portions of information when needed.
Wisdom in DIKW—ANSWER-Provides a social setting to knowledge; an understanding of the
"why". Can only come by having both knowledge and experience.
Information Systems—ANSWER-A collection of data and information used to support the
management of an organization. Also refers to the technical components and human
resources that enable the assembly, storage, and processing of data and the delivery of
information. This has existed for a lot longer than computers.
Characteristics of Quality Data—ANSWER-Relevance - the data being used must apply
directly to the decision being made
Timely - data must be efficient and must be provided in a timely manner
Thorough - the data must be complete
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Exam Questions and Answers
100% PASS
Information Technology—ANSWER-The technology used in creating, maintaining, and
making information accessible.
IT Professional Roles—ANSWER-Administration and Support
System Administrator—ANSWER-Maintains all aspects of the system including hardware,
software, and programming.
Network Administrator—ANSWER-In charge of all aspects of the computer network
Database Administrator—ANSWER-Focuses on the design, development, and support of
database management systems (DBMSs).
Security Administrator—ANSWER-Installs, configures, and administers firewall security to
protect systems and proactively work to stop intrusions.
Web Administrator—ANSWER-Installs, configures, maintains, secures, and troubleshoots
web severs.
Support IT Professionals—ANSWER-Help desk and training.
Information—ANSWER-Processed data.
, DIKW Hierarchy—ANSWER-Defines the transition of data to information from knowledge to
wisdom. (Data Information Knowledge Wisdom)
Data in DIKW—ANSWER-The input directly received by the user (or computer). It is generally
not usable until it has been converted into a relevant form.
Information in DIKW—ANSWER-Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful form.
Knowledge in DIKW—ANSWER-Information that has been put to use; information placed
into a context. Refined information such that the user of the knowledge is able to call forth
only relevant portions of information when needed.
Wisdom in DIKW—ANSWER-Provides a social setting to knowledge; an understanding of the
"why". Can only come by having both knowledge and experience.
Information Systems—ANSWER-A collection of data and information used to support the
management of an organization. Also refers to the technical components and human
resources that enable the assembly, storage, and processing of data and the delivery of
information. This has existed for a lot longer than computers.
Characteristics of Quality Data—ANSWER-Relevance - the data being used must apply
directly to the decision being made
Timely - data must be efficient and must be provided in a timely manner
Thorough - the data must be complete
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
