AHLEI CHS: Motivation and Team Building UPDATED ACTUAL Questions and
CORRECT Answers
motivation and team building techniques strengthen your lowering employee turnover
operation by: reducing recruitment and hiring costs
increasing productivity and performance standards
reducing absenteeism and tardiness
reducing conflicts
creating a positive work environment
what is motivation? motivation comes from within each person :)
it is the willingness people have to work toward a goal
key to motivating your employees make sure your team understands the primary aim and business goals of the
property THEN....
give them personal and professional motivational reasons to work toward these
goals
ways to motivate your team: recognize their efforts
appreciate their commitment to the job
involve them in decision making process
provide training opportunities
follow through on promises
a powerful tool for motivation is... providing an inclusive atmosphere
reasons diversity must be a factor in your motivational - to help employees feel accepted as individuals
strategies - to allow employees to be themselves
- to interpret employee actions and behaviors correctly
- to communicate respect for a multi cultural team
- to effectively train job tasks, skills, and responsibilities
- to create an environment of inclusiveness
positive motivation examples examples include: praise and acknowledgement, recognition, job empowerment,
work/life balance, promotional opportunities, financial rewards, having a voice in
the decision making process
positive motivation does what? -increases both individual and team performance results; esp. true when making
short term and permanent changes within the workplace
praise: when sincerely given, a compliment will.... - improve morale
- shape behavior: clearly illustrates the behavior that makes an employee stand
out
"behavior that is rewarded is behavior that is repeated" think positive
reinforcement
CORRECT Answers
motivation and team building techniques strengthen your lowering employee turnover
operation by: reducing recruitment and hiring costs
increasing productivity and performance standards
reducing absenteeism and tardiness
reducing conflicts
creating a positive work environment
what is motivation? motivation comes from within each person :)
it is the willingness people have to work toward a goal
key to motivating your employees make sure your team understands the primary aim and business goals of the
property THEN....
give them personal and professional motivational reasons to work toward these
goals
ways to motivate your team: recognize their efforts
appreciate their commitment to the job
involve them in decision making process
provide training opportunities
follow through on promises
a powerful tool for motivation is... providing an inclusive atmosphere
reasons diversity must be a factor in your motivational - to help employees feel accepted as individuals
strategies - to allow employees to be themselves
- to interpret employee actions and behaviors correctly
- to communicate respect for a multi cultural team
- to effectively train job tasks, skills, and responsibilities
- to create an environment of inclusiveness
positive motivation examples examples include: praise and acknowledgement, recognition, job empowerment,
work/life balance, promotional opportunities, financial rewards, having a voice in
the decision making process
positive motivation does what? -increases both individual and team performance results; esp. true when making
short term and permanent changes within the workplace
praise: when sincerely given, a compliment will.... - improve morale
- shape behavior: clearly illustrates the behavior that makes an employee stand
out
"behavior that is rewarded is behavior that is repeated" think positive
reinforcement
