AHLEI Exam UPDATED ACTUAL Questions and CORRECT
Answers
Noncommerical Food-Service Operation They often provide 100% of the daily nutrition for people who rely on their
services.
Contract management companies sometimes run hospital Dietitians
food service operations under the direction of
What is a potential disadvantage to using a contract The operation may become dependent on the management company
management company to run a noncommercial food
service operation?
How have food service operations attempted to increase By offering a la carte menus so guests can order just the food items they want
guest visits during the global recession of 2009?
What is a typical duty of a chief steward? Maintaining sanitary conditions in production areas
In a large multi-unit chain corporation, the individual most Chief executive officer
likely to serve as an intermediary between the board of
directors and company management is the
A restaurant in which all employees report directly to the Considered to have a flat organizational structure
owner/manager is:
T/F: Noncommercial food service operation managers True
usually work more traditional hours than managers in
commercial food operations
Which of the following is a step in the management Directing
process?
Scheduling
Performing
Directing
Communicating
Derek has been recently promoted to a management Establishing objectives
position in his hotel's food and beverage operation,
which includes a fine-dining establishment, a casual
restaurant, and two sandwich/snack kiosks. He will most
likely begin planning by:
Which of the following is most likely to be a part of an A formal, written disciplinary action program
effective disciplinary program?
A three-strikes rule
Threats
A formal, written disciplinary action program
Punishment
, Generally, the primary objective of commercial food and Maximize profits
beverage operation owner is to
The job of a food service manager is to Supervise employees in such a way that they provide hospitable guest service
A characteristic of managers who are committed to They use guest-friendly service systems
marketing is
Feasibility studies are likely to be conducted by management consulting firms
Management consulting firms
competing food service operations
government agencies
public relations firms
A written appraisal of an operation's production and Property
service areas, products, and services is known as _______
analysis
Best example of a marketing objective? This month, we're working to increase every guest check by five percent.
A restaurant that is focusing on internal selling is increase revenue from its current guest base
attempting to
Healthcare food service operations that offer catering for Printed brochures, newsletters, and menus
luncheons, special occasions, and other event advertise
and promote these catering services with
T/F: Vitamins can be either water-soluble or fat-soluable True
The most concentrated source of energy is found in Fats
What food is a source of complete proteins? Beef
MyPyramid is composed of __ groups of food Six
When purchasing beef, health-conscious managers Less fat than
should remember that lower-grade cuts contain __________
higher-grade cuts
What can be used as a substitute for fat in some recipes Applesauce
when baking?
What is true about the Labeling Education and Nutrition The LEAN act is supported by the National Restaurant Association, the National
Act of 2009? Council of Chain Restaurants, and several major restaurant chains.
Unsaturated fats are found mostly in _________ foods Plant
A food _________ involves the body's immune system; a Allergy; intolerance
food ____ does not involve the immune system.
Answers
Noncommerical Food-Service Operation They often provide 100% of the daily nutrition for people who rely on their
services.
Contract management companies sometimes run hospital Dietitians
food service operations under the direction of
What is a potential disadvantage to using a contract The operation may become dependent on the management company
management company to run a noncommercial food
service operation?
How have food service operations attempted to increase By offering a la carte menus so guests can order just the food items they want
guest visits during the global recession of 2009?
What is a typical duty of a chief steward? Maintaining sanitary conditions in production areas
In a large multi-unit chain corporation, the individual most Chief executive officer
likely to serve as an intermediary between the board of
directors and company management is the
A restaurant in which all employees report directly to the Considered to have a flat organizational structure
owner/manager is:
T/F: Noncommercial food service operation managers True
usually work more traditional hours than managers in
commercial food operations
Which of the following is a step in the management Directing
process?
Scheduling
Performing
Directing
Communicating
Derek has been recently promoted to a management Establishing objectives
position in his hotel's food and beverage operation,
which includes a fine-dining establishment, a casual
restaurant, and two sandwich/snack kiosks. He will most
likely begin planning by:
Which of the following is most likely to be a part of an A formal, written disciplinary action program
effective disciplinary program?
A three-strikes rule
Threats
A formal, written disciplinary action program
Punishment
, Generally, the primary objective of commercial food and Maximize profits
beverage operation owner is to
The job of a food service manager is to Supervise employees in such a way that they provide hospitable guest service
A characteristic of managers who are committed to They use guest-friendly service systems
marketing is
Feasibility studies are likely to be conducted by management consulting firms
Management consulting firms
competing food service operations
government agencies
public relations firms
A written appraisal of an operation's production and Property
service areas, products, and services is known as _______
analysis
Best example of a marketing objective? This month, we're working to increase every guest check by five percent.
A restaurant that is focusing on internal selling is increase revenue from its current guest base
attempting to
Healthcare food service operations that offer catering for Printed brochures, newsletters, and menus
luncheons, special occasions, and other event advertise
and promote these catering services with
T/F: Vitamins can be either water-soluble or fat-soluable True
The most concentrated source of energy is found in Fats
What food is a source of complete proteins? Beef
MyPyramid is composed of __ groups of food Six
When purchasing beef, health-conscious managers Less fat than
should remember that lower-grade cuts contain __________
higher-grade cuts
What can be used as a substitute for fat in some recipes Applesauce
when baking?
What is true about the Labeling Education and Nutrition The LEAN act is supported by the National Restaurant Association, the National
Act of 2009? Council of Chain Restaurants, and several major restaurant chains.
Unsaturated fats are found mostly in _________ foods Plant
A food _________ involves the body's immune system; a Allergy; intolerance
food ____ does not involve the immune system.
