Firefighter 1 Part 2 Exam
Questions and Answers 100%
PASS
Pre-arrival instructions can be defined as:—ANSWER-instructions to citizens until first
responders arrive on the scene
The term used for the facility where the emergency call is routed is called the:—ANSWER-
Public Safety Answering Point (PSAP)
The dispatcher using a Computer-Aided Dispatch (CAD) system can:—ANSWER-identify the
type of calls and recommend the most appropriate equipment for response
Determining exactly which units to send to a call depends on the location of the incident and
the:—ANSWER-classification of the incident
Computer-aided dispatch (CAD) can be defined as a:—ANSWER-computer -based automated
system that assists the telecommunicator in assessing dispatch information and
recommends responses
When receiving reports of emergencies by telephone, the individual should always speak:—
ANSWER-clearly, slowly, and with good volume
When speaking to the public, the individual receiving the call should—ANSWER-be
professional
, What is the terminology for the method used by a telecommunicator to obtain the required
information regarding a reported emergency—ANSWER-telephone interrogation
In fire departments that have access to multiple radio channels, fireground operations
should be:—ANSWER-assigned a separate dedicated channel
What is the difference between basic 911 and enhanced 911?—ANSWER-Enhanced systems
have the capability to provide the caller's telephone number and address
What is one of the disadvantages of cellular phones in reporting emergencies?—ANSWER-
Callers may not know exact location
There are five major steps in processing an emergency incident call. After receipt of the call,
which occurs next?—ANSWER-Location validation
Preincident plans should be available to:—ANSWER-units that respond to that location
Complete and accurate records should be maintained for:—ANSWER-all responses
The location where emergency 911 calls are routed is referred to as a:—ANSWER-Public
Safety Answering Point
Information needed to determine the scope of an emergency includes:—ANSWER-
incident/situation
When accepting a walk-in report, it is important for the firefighter to:—ANSWER-obtain the
same information a dispatcher would request.
What is another term for communications center dispatchers?—ANSWER-
Telecommunicators
A person entering a fire station and reporting a fire is an example of a:—ANSWER-walk-in
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Questions and Answers 100%
PASS
Pre-arrival instructions can be defined as:—ANSWER-instructions to citizens until first
responders arrive on the scene
The term used for the facility where the emergency call is routed is called the:—ANSWER-
Public Safety Answering Point (PSAP)
The dispatcher using a Computer-Aided Dispatch (CAD) system can:—ANSWER-identify the
type of calls and recommend the most appropriate equipment for response
Determining exactly which units to send to a call depends on the location of the incident and
the:—ANSWER-classification of the incident
Computer-aided dispatch (CAD) can be defined as a:—ANSWER-computer -based automated
system that assists the telecommunicator in assessing dispatch information and
recommends responses
When receiving reports of emergencies by telephone, the individual should always speak:—
ANSWER-clearly, slowly, and with good volume
When speaking to the public, the individual receiving the call should—ANSWER-be
professional
, What is the terminology for the method used by a telecommunicator to obtain the required
information regarding a reported emergency—ANSWER-telephone interrogation
In fire departments that have access to multiple radio channels, fireground operations
should be:—ANSWER-assigned a separate dedicated channel
What is the difference between basic 911 and enhanced 911?—ANSWER-Enhanced systems
have the capability to provide the caller's telephone number and address
What is one of the disadvantages of cellular phones in reporting emergencies?—ANSWER-
Callers may not know exact location
There are five major steps in processing an emergency incident call. After receipt of the call,
which occurs next?—ANSWER-Location validation
Preincident plans should be available to:—ANSWER-units that respond to that location
Complete and accurate records should be maintained for:—ANSWER-all responses
The location where emergency 911 calls are routed is referred to as a:—ANSWER-Public
Safety Answering Point
Information needed to determine the scope of an emergency includes:—ANSWER-
incident/situation
When accepting a walk-in report, it is important for the firefighter to:—ANSWER-obtain the
same information a dispatcher would request.
What is another term for communications center dispatchers?—ANSWER-
Telecommunicators
A person entering a fire station and reporting a fire is an example of a:—ANSWER-walk-in
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
