LSUS MBA 704 ACTUAL EXAM PAPER 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◉ One-eighth rule. Answer: 1/2 of managers believe in importance of
human side of enterprise; 1/2 of those (1/4) actually take steps to
implement; 1/2 of those (1/8) execute their steps long enough to see
results
◉ HPWP. Answer: high performance work practices; pay for
performance, self-managed teams, 360/multi-sourced feedback systems
◉ EBM. Answer: Evidence based management; resolution to the
knowing-doing gap. Those who understand the research and put it into
practice will beat out those who are stuck talking about what to do next.
◉ Hawthorne Studies. Answer: First studies into OB; Showed that
human behavior and motivation are complex
◉ Hawthorne Studies - OG phase. Answer: Trying to study the effects of
room lighting on performance. Showed that the change in lighting did
not affect performance, in fact both test and control group increased
production.
, ◉ Hawthorne Studes - Relay Room. Answer: 2nd phase in the study.
Add in variables they thought would impact performance like method of
payment and hours worked, but still the results were the same.
◉ Hawthorne Studies - Bank Wiring Room. Answer: 3rd phase. This
time they did not add variables like the 2nd phase and they used the
regular supervisors. There was no increase in productivity. This is
because of informal group norm.
◉ Informal Group Norm. Answer: Group decides what an honest day's
work is. Even if more production = more pay and greater job security,
social pressures restrict output.
◉ Results of Hawthorne Studies. Answer: Some people discredit these
because of Hawthorne effect = interesting/novel experience and
attention led to increased productivity. But the polls of participants show
this isn't the only factor. Participants preferred relay room over bank
wiring room because of group size, supervision, and earnings as reasons
1-3. Only reasons 4-6 have to do with Hawthorne effect.
◉ Theory. Answer: Answers why, explains causal relationships
◉ Internal Validity. Answer: Need to prove that there were no outside
factors to prove causation.
QUESTIONS WITH SOLUTIONS GRADED A+
◉ One-eighth rule. Answer: 1/2 of managers believe in importance of
human side of enterprise; 1/2 of those (1/4) actually take steps to
implement; 1/2 of those (1/8) execute their steps long enough to see
results
◉ HPWP. Answer: high performance work practices; pay for
performance, self-managed teams, 360/multi-sourced feedback systems
◉ EBM. Answer: Evidence based management; resolution to the
knowing-doing gap. Those who understand the research and put it into
practice will beat out those who are stuck talking about what to do next.
◉ Hawthorne Studies. Answer: First studies into OB; Showed that
human behavior and motivation are complex
◉ Hawthorne Studies - OG phase. Answer: Trying to study the effects of
room lighting on performance. Showed that the change in lighting did
not affect performance, in fact both test and control group increased
production.
, ◉ Hawthorne Studes - Relay Room. Answer: 2nd phase in the study.
Add in variables they thought would impact performance like method of
payment and hours worked, but still the results were the same.
◉ Hawthorne Studies - Bank Wiring Room. Answer: 3rd phase. This
time they did not add variables like the 2nd phase and they used the
regular supervisors. There was no increase in productivity. This is
because of informal group norm.
◉ Informal Group Norm. Answer: Group decides what an honest day's
work is. Even if more production = more pay and greater job security,
social pressures restrict output.
◉ Results of Hawthorne Studies. Answer: Some people discredit these
because of Hawthorne effect = interesting/novel experience and
attention led to increased productivity. But the polls of participants show
this isn't the only factor. Participants preferred relay room over bank
wiring room because of group size, supervision, and earnings as reasons
1-3. Only reasons 4-6 have to do with Hawthorne effect.
◉ Theory. Answer: Answers why, explains causal relationships
◉ Internal Validity. Answer: Need to prove that there were no outside
factors to prove causation.
