CORRECTANSWERS r
A nurse is caring for a client who states "I have to check with my wife and see if she thinks I am
r r r r r r r r r r r r r r r r r r r r r r
ready to go home" The nurse replies, "How do you feel about going home today?" Which
r r r r r r r r r r r r r r r r
clarifying technique is the nurse using to enhance communication with the client?
r r r r r r r r r r r r
A. pacing
B. reflecting
C. paraphrasing
D. restating - CORRECT ANSWER -B r r r r
which of the following actions should the nurse take when using the communication technique of
r r r r r r r r r r r r r r
active listening (select all that apply)
r r r r r r
A. open posture r
B. write down what client says to avoid forgetting details
r r r r r r r r
C. establish and maintain eye contact r r r r
D. nod in agreement with the client throughout conversation
r r r r r r r
E. respond positively when giving feedback - CORRECT ANSWER -A C
r r r r r r r r r
E
a nurse if caring for a client who is concerned about his impending discharge to home with a
r r r r r r r r r r r r r r r r r
new colostomy because he is an avid swimmer. which of the following statements should the
r r r r r r r r r r r r r r r
nurse use (select all that apply)
r r r r r r
,A. you will do great. you just have to get used to it.
r r r r r r r r r r r
B. what are you worried about going home
r r r r r r
C. your daily routines will be different when you go home
r r r r r r r r r
D. tell me about your support system youll have after you leave the hospital
r r r r r r r r r r r r
E. let me tell you about a friend of mine with a colostomy who also enjoys swimming - CORRECT
r r r r r r r r r r r r r r r r r
ANSWER -C
r r
D
E
r
which of the following strategies should a nurse use to establish a helping relationship with a client
r r r r r r r r r r r r r r r r
A. make sure the communication is equally reciprocal between the nurse and client
r r r r r r r r r r r
B. encourage client to communicate his thoughts and feelingsr r r r r r r
C. give nurse-client communication no time limits
r r r r r
D. allow communication to occur spontaneously throughout nurse-client relationship - CORRECT
r r r r r r r r r
ANSWER -B
r r
a nurse is caring for a school-age child who is sitting in a chair. to facilitate effective communication,
r r r r r r r r r r r r r r r r r
which of the following actions should the nurse take
r r r r r r r r r
A. touch childs arm r r
B. sit at eye level
r r r
C. stand facing child r r
D. stand with relaxed posture - CORRECT ANSWER -B
r r r r r r r
, A charge nurse is conducting a class on therapeutic communication to a group of newly licensed
r r r r r r r r r r r r r r r
nurses. Which of the following responses by the newly licensed nurse requires additional
r r r r r r r r r r r r r
teaching regarding nonverbal communication?
r r r r
A. Personal space r
B. Posture
C. Eye contact r
D. Intonation - CORRECT ANSWER -D r r r r
A nurse is communicating with a client on the acute mental health facility. The client states, "I
r r r r r r r r r r r r r r r r
can't sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of
r r r r r r r r r r r r r r r r r
the following therapeutic communication techniques is the nurse demonstrating?
r r r r r r r r r
A. Offering general leads r r
B. Summarizing
C. Focusing
D. Restating - CORRECT ANSWER -D r r r r
A nurse is communicating with a newly admitted client. Which of the following is a barrier to
r r r r r r r r r r r r r r r r
therapeutic communication?
r r
A. Offering advice r
B. Reflecting meaning r
C. Listening attentively r
D. Giving information - CORRECT ANSWER -A
r r r r r
A nurse is conducting therapy with several clients and their families. Effective communication with
r r r r r r r r r r r r r
clients and families is based on:
r r r r r r