NHA Certified Medical Administrative Assistant (CMA) Practice
Test 2.0 A (110 Questions) PRACTICE Exam Questions And
Verified Answers With Complete Solutions | Achieving Grade
A+ 2026.
A medical assistant is providing a patient with instructions about an upcoming
mammogram. Which of the following actions should the assistant take to ensure
patient understanding?
Ask the patient to restate the instructions.
3 multiple choice options
A medical administrative assistant is creating a business correspondence. Which of
the following salutations is appropriate for the assistant to use?
Dear Mr. Goodwin:
3 multiple choice options
Which of the following is the amount the medical administrative assistant should
submit to the secondary insurance carrier if the encounter balance is $360 and the
patient has two plans with an 80/20 split?
$72
3 multiple choice options
After deactivating the security system, which of the following actions should a
medical administrative assistant take next when opening the office in the morning?
Access the answering service.
3 multiple choice options
,Which of the following actions is appropriate for a medical administrative assistant
to take when processing incoming mail?
Shred unwanted mail.
3 multiple choice options
A patient who has Medicare insurance is covered for both inpatient and outpatient
services under the same part of Medicare. Which of the following parts of Medicare
covers the patient?
Part C.
3 multiple choice options
A medical administrative assistant is asked to schedule a CXR for a patient. The
assistant should make an appointment for which of the following?
An x-ray of the chest.
3 multiple choice options
Which of the following is the purpose of a matrix?
To indicate when a provider is unavailable to treat patients.
3 multiple choice options
Which of the following is the primary reason for a medical administrative assistant
to document no-shows and cancellations with less than 24 hr notice?
To maintain scheduling integrity.
3 multiple choice options
Which of the following actions is appropriate for a medical administrative assistant
to take when providing preoperative instructions to a patient who is anxious?
, Allow extra time to reinforce the instructions.
3 multiple choice options
Which of the following is a step in the annotation process?
Highlighting text.
3 multiple choice options
Obtaining vital signs against a patients will is an example of which of the following
offences?
Battery.
3 multiple choice options
After opening a report from a patient's previous provider, which of the following is
the medical administrative assistant's next step?
Give the report to the patient's current provider for review.
3 multiple choice options
When a medical administrative assistant makes arrangements for a staff member
to attend a conference, which of the following is the most important step for
keeping the office informed?
Distribute the travel itinerary.
3 multiple choice options
A medical administrative assistant in a multi-specialty practice is scheduling an
appointment for a patient who has arrhythmia. The assistant should schedule an
appointment with which of the following providers?
Cardiologist.
Test 2.0 A (110 Questions) PRACTICE Exam Questions And
Verified Answers With Complete Solutions | Achieving Grade
A+ 2026.
A medical assistant is providing a patient with instructions about an upcoming
mammogram. Which of the following actions should the assistant take to ensure
patient understanding?
Ask the patient to restate the instructions.
3 multiple choice options
A medical administrative assistant is creating a business correspondence. Which of
the following salutations is appropriate for the assistant to use?
Dear Mr. Goodwin:
3 multiple choice options
Which of the following is the amount the medical administrative assistant should
submit to the secondary insurance carrier if the encounter balance is $360 and the
patient has two plans with an 80/20 split?
$72
3 multiple choice options
After deactivating the security system, which of the following actions should a
medical administrative assistant take next when opening the office in the morning?
Access the answering service.
3 multiple choice options
,Which of the following actions is appropriate for a medical administrative assistant
to take when processing incoming mail?
Shred unwanted mail.
3 multiple choice options
A patient who has Medicare insurance is covered for both inpatient and outpatient
services under the same part of Medicare. Which of the following parts of Medicare
covers the patient?
Part C.
3 multiple choice options
A medical administrative assistant is asked to schedule a CXR for a patient. The
assistant should make an appointment for which of the following?
An x-ray of the chest.
3 multiple choice options
Which of the following is the purpose of a matrix?
To indicate when a provider is unavailable to treat patients.
3 multiple choice options
Which of the following is the primary reason for a medical administrative assistant
to document no-shows and cancellations with less than 24 hr notice?
To maintain scheduling integrity.
3 multiple choice options
Which of the following actions is appropriate for a medical administrative assistant
to take when providing preoperative instructions to a patient who is anxious?
, Allow extra time to reinforce the instructions.
3 multiple choice options
Which of the following is a step in the annotation process?
Highlighting text.
3 multiple choice options
Obtaining vital signs against a patients will is an example of which of the following
offences?
Battery.
3 multiple choice options
After opening a report from a patient's previous provider, which of the following is
the medical administrative assistant's next step?
Give the report to the patient's current provider for review.
3 multiple choice options
When a medical administrative assistant makes arrangements for a staff member
to attend a conference, which of the following is the most important step for
keeping the office informed?
Distribute the travel itinerary.
3 multiple choice options
A medical administrative assistant in a multi-specialty practice is scheduling an
appointment for a patient who has arrhythmia. The assistant should schedule an
appointment with which of the following providers?
Cardiologist.
