Admin Test 1 Study Guide Questions With Complete Solutions

Can medical assistants be sued? Correct Answers Medical assistants can be sued in the medical profession. How did the Principles of Medical Ethics come about? Correct Answers The American Medical Association adopted a modern code of ethics called the Principles of Medical Ethics. This code benefits health professionals and meets the needs of changing times. How does a medical assistant act as a patient advocate? Correct Answers As a member of a multidisciplinary team, the medical assistant acts as the patient advocate, promoting and supporting the interest of the patient How does abandonment work for physicians? Correct Answers A physician who wishes to terminate a contract must do so legally so as not be accused of abandonment. This is when a physician terminates supervision of a patient without notifying the patient in writing. How does the career outlook for a medical assistant look? Correct Answers According to experts even during an economic downturn a a variety of positions in the health care field are estimated to grow much faster than the average. The health care industry will continue to expand because of technological advances in medicine and the growth and aging of the population. How is a signed patient consent form used? Correct Answers A signed patient consent for the use and disclosure of protected health information for treatment, payment, and health care operations (TPO) is NOT required under the privacy rule. However, covered entities may design a process to obtain this voluntarily and if doing so, this consent should be obtained at the patient's first encounter. What are "soft skills?" Correct Answers Soft skills are are positive behavior traits and exemplary personality characteristics. They include business etiquette, commitment, consideration and respect for others, creativity, critical thinking, dedication, drive, enthusiasm, friendliness, initiative, integrity, oral communication skills and team spirit. The most important personality traits are liking people, and being able to get along with other individuals. What are civil laws? Correct Answers Civil law is the statute that enforces private rights and liabilities. It typically involves relations between individuals and corporations, government entities, and other organizations. What are clinical medical assistant responsibilities? Correct Answers The clinical medical assistant performs back-office or clinical duties, such as assisting during physical examination, maintaining treatment rooms, sterilizing instruments, giving injections, obtaining vitals, performing phlebotomy, and doing laboratory procedures What are criminal laws? Correct Answers . Criminal laws are most familiar. They are made to protect the public against the harmful acts of others. These laws regulate crimes against the state such as arson, burglary and murder. Criminal law is divided into two categories, depending on the severity of the crime: felonies and misdemeanors. What are professional medical ethics? Correct Answers Professional medical ethics are not laws but are standards of conduct generally accepted as a moral guide for behavior. Ethical principles should be reflected in administrative procedures. What are some administrative medical assistant responsibilities? Correct Answers The administrative medical assistant requires medical knowledge, organizational and business skills, and the ability to meet accepted performance standards of health care workers. What does a professional look like? Correct Answers Professionals have a positive work ethic and demonstrate confidence because they are well trained and have mastered the skills of a given profession. What does aggressive mean? Correct Answers Aggressive people are forward, pushy, and overbearing What does assertive mean? Correct Answers Assertive people show professional confidence. The assertive health care worker shows respect for others and does not feel threatened. To be assertive you need to trust your instincts, feelings and opinions when you are communicating with patients and coworkers. What does HIPAA cover besides confidentiality? Correct Answers • Enhance the portability of health care coverage • Increase accuracy of data • Protect private health information and the rights of patients • Reduce fraud, abuse, and waste in the health care delivery system • Upgrade efficiency and financial management • Expedite claim processing • Lower administrative costs and simplify implementation • Promote medical savings accounts • Avail better access to long-term care coverage • Improve customer satisfaction to restore trust in the health care system What does service mean? Correct Answers Service means putting someone else's needs before your own. What does the heart of a healthcare professional involve? Correct Answers The heart of the healthcare professional involves empathy and service. What is a health care power of attorney? Correct Answers A health care power of attorney is legally binding and is more flexible than a living will. It allows the individual to detail precise wishes about treatment. This document can be used for all medical decisions, not just those about life-prolonging treatment, and by all people, not just those who are terminally ill. What is a hospital owned physician practice? Correct Answers In hospital owned physician practices physician practices are bought by hospital systems, regular work hours are an incentive for doctors to sell their practices and medical assistant's position may change when working in such a facility. What is a medical directive? Correct Answers A medical directive allows patients to specify what they would and would not want done in four specific dire situations by answering 48 questions. What is a negligent tort? Correct Answers A negligent tort is "failure to exercise reasonable care" or careless conduct outside the accepted standard of care. Negligent torts can be categorized as: • Malfeasance- unlawful or improper treatment of the patient • Misfeasance- Lawful treatment that has been done in the wrong way. • Nonfeasance- Failure to act when the physician has a duty to do so • Malpractice- Carelessness or negligence of a professional person • Criminal negligence- Reckless disregard for the safety of another What is a patient centered medical home? Correct Answers The patient-centered medical home (PCMH) is a delivery system, an approach to care (model of care) for children, youth and adults in which a primary care physician (PCP) heads up a team of medical professionals who deliver comprehensive care.