Many organizations actively attempt to convert tacit knowledge into explicit knowledge.
True
False - Answers True
Streaming video means to _____.
compress a video file
create video for immediate consumption
play the video while it is being downloaded
transmit a video file via email - Answers play the video while it is being downloaded
Shadowing is defined as ___________.
a senior employee observing a new employee to monitor performance
a new employee observing a senior employee to learn how the job is done
any employee following another employee to monitor performance
any employee following another employee for any reason - Answers a new employee observing a
senior employee to learn how the job is done
"Leveraging the expertise of people across the organization" is cited as a benefit of implementing a
knowledge management system. What does that mean?
capturing tacit knowledge
preventing the permanent loss of expertise
enabling employees to share and build on one another's experience and expertise
practicing continuous innovation - Answers enabling employees to share and build on one another's
experience and expertise
Joint problem solving is a process used to capture tacit knowledge by having a novice and an expert
work side-by-side to solve a problem. With this process, the expert's approach is slowly revealed to
the observant novice.
True
False - Answers True
A perceptive system _______.
can predict what the user would like to do next
understands visual images
immerses the user in a virtual world
is used to assist people with physical challenges - Answers understands visual images
Expert systems are used by experts.
True
False - Answers False
Which of the following is a valid reason why many organizations have established knowledge
management programs?
automatic creation of knowledge is feasible
they want to foster innovation by encouraging the free flow of ideas within the organization, including
its business partners
without them, organizations would lose their business acumen
there is extra budget available - Answers they want to foster innovation by encouraging the free flow
of ideas within the organization, including its business partners
In expert system terminology, a knowledge user is defined as _______.
the person or group who uses and benefits from the system
the technical expert who uses the system
the data scientist who uses the system
, the domain experts who obtain information from the system - Answers the person or group who uses
and benefits from the system
The _____ relays the sense of touch in the virtual world.
fingerprint
vibrations
haptic interface
smooth interface - Answers haptic interface
A physician's knowledge for diagnosing a rare illness and prescribing a course of treatment is an
example of _____ knowledge.
implied
tacit
explicit
definitive - Answers tacit
An expert system usually cannot explain the reasoning behind its recommendation. You would need
to consult the real human expert for such an explanation.
True
False - Answers False
If a multimedia file is very large, it might be necessary to compress it so that it can be downloaded or
emailed.
True
False - Answers True
In an expert system, the inference engine is the component that seeks information and relationships
and then delivers the expert advice.
True
False - Answers True
Multimedia is text, graphics, video, animation, audio, and other media that can be used to help an
organization efficiently and effectively achieve its goals.
True
False - Answers True
A __________ is an approach to solving problems based on the theory of evolution.
game of life
Darwinian algorithm
Finch effort
genetic algorithm - Answers genetic algorithm
Enabling business users to define organizational policies is one capability of a business rules
management system.
True
False - Answers True
Robotics, vision systems, natural language processing, learning systems, and neural networks are all
examples of expert systems.
True
False - Answers False
Bioinformatics help unlock the secrets of the human genome with the objective of preventing
diseases and saving lives.
True
False - Answers True