TEST BANK For Managing and Using Information System 5th Edition by Keri E. Pearlson, Carol S. Saunders

Managing and Using Information System 5th Edition by Keri E.
Pearlson, Carol S. Saunders

TEST BANK
For Managing and Using Information System
5th Edition by Keri E. Pearlson, Carol S.
Saunders

,Managing and Using Information System 5th Edition by Keri E. Pearlson,
Carol S. Saunders

Table of Contents

Chapter 1: The Information Systems Strategy Triangle
Chapter 2: Strategic Use of Information Resources
Chapter 3: Organizational Strategy and Information Systems
Chapter 4: Information Systems and the Design of Work
Chapter 5: Information Systems and Managing Business Processes
Chapter 6: Architecture and Infrastructure
Chapter 7: The Business of IT
Chapter 8: Governance of the Information Systems Organization
Chapter 9: Information Systems Sourcing
Chapter 10: Managing IT Projects
Chapter 11 Knowledge Management, Business Intelligence, and Analytics
Chapter 12: Using Information Ethically

,Managing and Using Information System 5th Edition by Keri E. Pearlson,
Carol S. Saunders


Chapter 1: The Information Systems Strategy Triangle

Multiple Choice

1. All of the following are identified causes of the 2010 Deepwater Horizon oil spill
EXCEPT for:
a) Repeated failure to follow safety procedures
b) The alignment of the Information Systems Strategy Triangle
c) The failure of automated systems
d) The leadership and organizational culture at BP
e) Inadequate quality standards

Ans: b (Medium)
Response: See page 23-24


2. A general manager should:
a) Rely on IS personnel to make IS decisions
b) Ignore how IS are used and managed
c) Have a deep technical knowledge of IS
d) Understand the use and consequences of technologies relevant to the business
e) Not be expected to ask or understand technology related questions

Ans: d (Easy)
Response: See page 26,32



3. When a company’s business strategy and technology strategy are intertwined, this
situation is known as _______.
a. convergence
b. alignment
c. dynamic
d. differentiation
e. technologically adjusted

Ans: a (Hard)
Response: See page 25-26

, Managing and Using Information System 5th Edition by Keri E. Pearlson,
Carol S. Saunders




4. Organizational, cultural, and control variables are considered the ________ used by
decision makers to effect change in their organization.
a. collaboration tools
b. managerial levers
c. events
d. IS
e. organization objectives

Ans: b (hard)
Response: See page 35


5. The ________________________ is a plan articulating where a business seeks to go
and how it expects to get there.
a. vision statement
b. mission statement
c. stakeholder statement
d. stockholder statement
e. business strategy

Ans: e (Medium)
Response: See page 27


6. Organizations seek to gain a competitive advantage by differentiation, cost, or
_________.
a. service
b. focus
c. profit
d. value
e. speed

Ans: b (Easy)
Response: See page 29


7. Google has disrupted a number of industries, particularly the advertising and software
industries. Google's ability to quickly and aggressively provide new products and
services is best described by:
a. Porter’s Generic Strategies
b. The Hypercompetition Model
c. The Information Systems Strategy Triangle
d. The Social Business Strategy
e. Customer Relationship Management