TAMU-C SW COMP REVIEW (ADMINISTRATION AND SUPERVISION) | 104 QUESTIONS AND
ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
What is the difference between ethics and values? - (ANSWER)Ethics define a standard of conduct while
values define a belief system.
A social worker learns that a coworker who is often under the influence of either drugs or alcohol is
seeing clients. The worker should? - (ANSWER)first speak to the colleague about obtaining assistance.
In the informal organization of a social work agency, one would not expect to find? - (ANSWER)printed
communication.
The most effective method of insuring future funding for an agency is to? - (ANSWER)make broad-based
efforts directed at attracting many small contributions.
A major obstacle to the use of information systems and objective data to assist administrators in
improving efficiency is the? - (ANSWER)lack of administrators' skills in using information properly.
In agencies that rely on public contracts and grants, administrators are likely to place a higher priority
on? - (ANSWER)accountability to funders rather than improving accountability to clients.
Because of an unexpected upsurge of migrant workers during the summer, the director of a small social
agency must cancel August vacations. He expects that the decision will be met with resistance and
dissent. To engage staff effectively he should? - (ANSWER)discuss the issue with subordinates, and allow
for questions, alternate possibilities and objections.
The director of a large agency wants to stimulate loyalty and commitment to client service. She wants to
promote positive staff morale and encourage staff to go beyond ritualized service to clients. The best
method for accomplishing these goals would be to? - (ANSWER)emphasize staff development to provide
a sense that the agency is concerned about professional growth.
A social worker has informal power derived from a strong relationship with a respected supervisor. This
is an example of? - (ANSWER)referent power.
, TAMU-C SW COMP REVIEW (ADMINISTRATION AND SUPERVISION) | 104 QUESTIONS AND
ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
A factor that contributes to the development of a "group-think: mentality within a policy-making
committee is? - (ANSWER)amicability.
A board function that is inappropriate except in rare instances is? - (ANSWER)monitoring day-to-day
activities.
A concept that does not derive from systems theory is? - (ANSWER)coding.
A supervisor works with a social worker whose learning pattern is that of an experimental, empathetic
learner. The worker is intuitive and uses self-appraisals quite well. To enhance the worker's learning, the
supervisor might? - (ANSWER)offer repetitive experience with different cases.
A normative framework in an agency usually refers to? - (ANSWER)values.
The term "effectiveness" when applied to agency function is measured by the? - (ANSWER)degree to
which program goals are achieved.
A social worker presents a request to her supervisor to prolong services to a client. Adding additional
sessions contravenes agency service guidelines. The supervisor's most appropriate response is: -
(ANSWER)"I wish I could go along with your request, but agency policy prevents this. Can you provide
justification?"
A major advantage of a bureaucratic organizational structure is its ability to? - (ANSWER)manage large
groups of people more efficiently.
The major advantage of a bureaucracy for social workers is that? - (ANSWER)expertise can be developed
in a specific area or specialty.
In a group supervision seminar, a social worker is suddenly brusquely criticized by several members of
the group. The sharp criticism focuses on the worker's alleged insensitive treatment of the family of an
older woman dying of cancer. The supervisor would? - (ANSWER)redirect and redefine the criticisms to
make it easier for the worker to discuss them.
ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
What is the difference between ethics and values? - (ANSWER)Ethics define a standard of conduct while
values define a belief system.
A social worker learns that a coworker who is often under the influence of either drugs or alcohol is
seeing clients. The worker should? - (ANSWER)first speak to the colleague about obtaining assistance.
In the informal organization of a social work agency, one would not expect to find? - (ANSWER)printed
communication.
The most effective method of insuring future funding for an agency is to? - (ANSWER)make broad-based
efforts directed at attracting many small contributions.
A major obstacle to the use of information systems and objective data to assist administrators in
improving efficiency is the? - (ANSWER)lack of administrators' skills in using information properly.
In agencies that rely on public contracts and grants, administrators are likely to place a higher priority
on? - (ANSWER)accountability to funders rather than improving accountability to clients.
Because of an unexpected upsurge of migrant workers during the summer, the director of a small social
agency must cancel August vacations. He expects that the decision will be met with resistance and
dissent. To engage staff effectively he should? - (ANSWER)discuss the issue with subordinates, and allow
for questions, alternate possibilities and objections.
The director of a large agency wants to stimulate loyalty and commitment to client service. She wants to
promote positive staff morale and encourage staff to go beyond ritualized service to clients. The best
method for accomplishing these goals would be to? - (ANSWER)emphasize staff development to provide
a sense that the agency is concerned about professional growth.
A social worker has informal power derived from a strong relationship with a respected supervisor. This
is an example of? - (ANSWER)referent power.
, TAMU-C SW COMP REVIEW (ADMINISTRATION AND SUPERVISION) | 104 QUESTIONS AND
ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
A factor that contributes to the development of a "group-think: mentality within a policy-making
committee is? - (ANSWER)amicability.
A board function that is inappropriate except in rare instances is? - (ANSWER)monitoring day-to-day
activities.
A concept that does not derive from systems theory is? - (ANSWER)coding.
A supervisor works with a social worker whose learning pattern is that of an experimental, empathetic
learner. The worker is intuitive and uses self-appraisals quite well. To enhance the worker's learning, the
supervisor might? - (ANSWER)offer repetitive experience with different cases.
A normative framework in an agency usually refers to? - (ANSWER)values.
The term "effectiveness" when applied to agency function is measured by the? - (ANSWER)degree to
which program goals are achieved.
A social worker presents a request to her supervisor to prolong services to a client. Adding additional
sessions contravenes agency service guidelines. The supervisor's most appropriate response is: -
(ANSWER)"I wish I could go along with your request, but agency policy prevents this. Can you provide
justification?"
A major advantage of a bureaucratic organizational structure is its ability to? - (ANSWER)manage large
groups of people more efficiently.
The major advantage of a bureaucracy for social workers is that? - (ANSWER)expertise can be developed
in a specific area or specialty.
In a group supervision seminar, a social worker is suddenly brusquely criticized by several members of
the group. The sharp criticism focuses on the worker's alleged insensitive treatment of the family of an
older woman dying of cancer. The supervisor would? - (ANSWER)redirect and redefine the criticisms to
make it easier for the worker to discuss them.
