CMN 003V Midterm 1 QUESTIONS &
ANSWERS GRADED A+ 2025/2026
Why is communication important? - CORRECT ANSWER ✔✔Essential to your personal and
professional success
Nature of Communication - CORRECT ANSWER ✔✔Unavoidable
Strategic
Relational
Instrumental
Identity management - CORRECT ANSWER ✔✔How we desire to present ourselves
How is communication irreversible? - CORRECT ANSWER ✔✔Once, we said it, we said it
How is communication a process? - CORRECT ANSWER ✔✔A message isn't sent or received in
isolation
What is the basic communication model? - CORRECT ANSWER ✔✔Interaction model
What does the interaction model include? - CORRECT ANSWER ✔✔Sender, channel, noise,
feedback
Sender - CORRECT ANSWER ✔✔person who transmits the message
,Channel - CORRECT ANSWER ✔✔method used to deliver the message
Noise - CORRECT ANSWER ✔✔factors that interfere with the message
Feedback - CORRECT ANSWER ✔✔receivers response to the message
Transactional model/competent model - CORRECT ANSWER ✔✔Expands by recognizing
additional types of contexts that affect communication (social, relational, cultural)
Social context - CORRECT ANSWER ✔✔refers to the social norms that guide communication
choices in certain situations
Relational context - CORRECT ANSWER ✔✔refers to your relationship with those that you are
communicating with/audience
Cultural context - CORRECT ANSWER ✔✔refers to the learned behaviors of a specific culture
Three reasons why we communicate - CORRECT ANSWER ✔✔Express affiliation, maintain
relationships, influence others
Express affiliation - CORRECT ANSWER ✔✔The feeling of connectedness we have with other
people. Expressing our association with someone by expressing liking, love, respect as well as
dislike, hatred or disrespect.
How do we express affiliation? - CORRECT ANSWER ✔✔Can be expressed verbally, nonverbally,
or mediated
Maintain relationships - CORRECT ANSWER ✔✔What we do and say affects others and what
others say and do affects us
,Influence others - CORRECT ANSWER ✔✔Most communication is influential in one way or
another and some is intentional
Communication Apprehension - CORRECT ANSWER ✔✔Someone's fear or anxiety associated
with real or anticipated communication. Varies person to person, context to context.
Characteristics of Effective Communication - CORRECT ANSWER ✔✔Strategic, professional,
adaptable
Being strategic - CORRECT ANSWER ✔✔purposeful , Audience-oriented ,Persuasive
Being professional - CORRECT ANSWER ✔✔Appropriate to the situation/context, Clear and
concise, Ethical
Being adaptable - CORRECT ANSWER ✔✔Culturally sensitive, Collaborative
What does verbal communication consist of? - CORRECT ANSWER ✔✔Words and verbal fillers
Verbal fillers - CORRECT ANSWER ✔✔Things like mmmmm
Language - CORRECT ANSWER ✔✔System of symbols (words) that we use to think about and
communicate
How is language symbolic? - CORRECT ANSWER ✔✔words are symbols that represent people,
ideas or things and agreed upon by a language using community
, Example of how language is symbolic - CORRECT ANSWER ✔✔When the word "dog" is said, you
might picture your own dog or one that you saw on tv or a friends dog
Semantics - CORRECT ANSWER ✔✔involves the meaning of words and their meaning within
sentences
Pragmatics - CORRECT ANSWER ✔✔takes the words and meanings but also considers the
context in which the words are used
Denotative meanings - CORRECT ANSWER ✔✔a word's commonly accepted definition
Example of denotative meaning - CORRECT ANSWER ✔✔dog is commonly accepted as the
animal, but also known as a person who is unpleasant or wicked
Connotative Meaning - CORRECT ANSWER ✔✔a word's emotional or attitudinal response
people have to the word
Example of connotative meaning - CORRECT ANSWER ✔✔the word school can conjure different
images for different people. If you loved going to school and learning, you would think of school
as a good thing. If you dreaded school and were bullied, you would think of school as a bad
thing.
Abstraction ladder - CORRECT ANSWER ✔✔Language works on various levels on abstraction
that range from vague to specific
What does the abstraction ladder show? - CORRECT ANSWER ✔✔how a sequence of words can
represent high level abstractions which are general and vague to more specific
What do lower abstractions do? - CORRECT ANSWER ✔✔Work to ensure clarity
ANSWERS GRADED A+ 2025/2026
Why is communication important? - CORRECT ANSWER ✔✔Essential to your personal and
professional success
Nature of Communication - CORRECT ANSWER ✔✔Unavoidable
Strategic
Relational
Instrumental
Identity management - CORRECT ANSWER ✔✔How we desire to present ourselves
How is communication irreversible? - CORRECT ANSWER ✔✔Once, we said it, we said it
How is communication a process? - CORRECT ANSWER ✔✔A message isn't sent or received in
isolation
What is the basic communication model? - CORRECT ANSWER ✔✔Interaction model
What does the interaction model include? - CORRECT ANSWER ✔✔Sender, channel, noise,
feedback
Sender - CORRECT ANSWER ✔✔person who transmits the message
,Channel - CORRECT ANSWER ✔✔method used to deliver the message
Noise - CORRECT ANSWER ✔✔factors that interfere with the message
Feedback - CORRECT ANSWER ✔✔receivers response to the message
Transactional model/competent model - CORRECT ANSWER ✔✔Expands by recognizing
additional types of contexts that affect communication (social, relational, cultural)
Social context - CORRECT ANSWER ✔✔refers to the social norms that guide communication
choices in certain situations
Relational context - CORRECT ANSWER ✔✔refers to your relationship with those that you are
communicating with/audience
Cultural context - CORRECT ANSWER ✔✔refers to the learned behaviors of a specific culture
Three reasons why we communicate - CORRECT ANSWER ✔✔Express affiliation, maintain
relationships, influence others
Express affiliation - CORRECT ANSWER ✔✔The feeling of connectedness we have with other
people. Expressing our association with someone by expressing liking, love, respect as well as
dislike, hatred or disrespect.
How do we express affiliation? - CORRECT ANSWER ✔✔Can be expressed verbally, nonverbally,
or mediated
Maintain relationships - CORRECT ANSWER ✔✔What we do and say affects others and what
others say and do affects us
,Influence others - CORRECT ANSWER ✔✔Most communication is influential in one way or
another and some is intentional
Communication Apprehension - CORRECT ANSWER ✔✔Someone's fear or anxiety associated
with real or anticipated communication. Varies person to person, context to context.
Characteristics of Effective Communication - CORRECT ANSWER ✔✔Strategic, professional,
adaptable
Being strategic - CORRECT ANSWER ✔✔purposeful , Audience-oriented ,Persuasive
Being professional - CORRECT ANSWER ✔✔Appropriate to the situation/context, Clear and
concise, Ethical
Being adaptable - CORRECT ANSWER ✔✔Culturally sensitive, Collaborative
What does verbal communication consist of? - CORRECT ANSWER ✔✔Words and verbal fillers
Verbal fillers - CORRECT ANSWER ✔✔Things like mmmmm
Language - CORRECT ANSWER ✔✔System of symbols (words) that we use to think about and
communicate
How is language symbolic? - CORRECT ANSWER ✔✔words are symbols that represent people,
ideas or things and agreed upon by a language using community
, Example of how language is symbolic - CORRECT ANSWER ✔✔When the word "dog" is said, you
might picture your own dog or one that you saw on tv or a friends dog
Semantics - CORRECT ANSWER ✔✔involves the meaning of words and their meaning within
sentences
Pragmatics - CORRECT ANSWER ✔✔takes the words and meanings but also considers the
context in which the words are used
Denotative meanings - CORRECT ANSWER ✔✔a word's commonly accepted definition
Example of denotative meaning - CORRECT ANSWER ✔✔dog is commonly accepted as the
animal, but also known as a person who is unpleasant or wicked
Connotative Meaning - CORRECT ANSWER ✔✔a word's emotional or attitudinal response
people have to the word
Example of connotative meaning - CORRECT ANSWER ✔✔the word school can conjure different
images for different people. If you loved going to school and learning, you would think of school
as a good thing. If you dreaded school and were bullied, you would think of school as a bad
thing.
Abstraction ladder - CORRECT ANSWER ✔✔Language works on various levels on abstraction
that range from vague to specific
What does the abstraction ladder show? - CORRECT ANSWER ✔✔how a sequence of words can
represent high level abstractions which are general and vague to more specific
What do lower abstractions do? - CORRECT ANSWER ✔✔Work to ensure clarity
