IAED EMD Course exam questions with answers

IAED EMD Course exam questions with
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answers

Common Misconceptions About EMDs - CORRECT |\ |\ |\ |\ |\ |\



ANSWERS ✔✔1. Callers are too upset to provide accurate
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and useful responses to the EMD
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2. Callers would not be able to provide the EMD with
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required information that is necessary to effectively
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dispatch emergency medical resources |\ |\ |\




3. The medical expertise required for effective emergency
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medical dispatch is not important, therefore public safety
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officials should use non-EMD dispatchers to dispatch
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resources |\




4. All EMS calls will be answered "lights and sirens"
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5. The EMD is too busy dispatching to worry about asking
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all those questions, to provide instructions or use their
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protocol cards (EMDPRS) |\ |\ |\




6. Medical advice (provided over the phone) cannot help
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patients and could actually be dangerous
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7. Using the EMDPRS increases the amount of time and
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resources required to process a call |\ |\ |\ |\ |\




Attributes/Behaviors of the Successful EMD - CORRECT |\ |\ |\ |\ |\ |\ |\



ANSWERS ✔✔- Helpful and compassionate |\ |\ |\ |\

,- Handles the emotional stress involved in caller/patient
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crisis situations and clearly guides callers in these
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situations |\




- Masters the skills, philosophy and knowledge of
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Emergency Medical Dispatch |\ |\




- Effectively gathers information from callers, prioritizes
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that information and consolidates that information in a
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useful format |\




- Assists other EMD personnel in reaching the patient's
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location
- Determines the nature of the medical emergency
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without diagnosing the medical problem or condition
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- Assists EMS personnel on the scene as requested by
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EMS personnel and avoid making patient care decisions
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by long distance
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- Reacts passively to hostile callers, making no
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judgements based on the caller's demeanor or past |\ |\ |\ |\ |\ |\ |\ |\



experience with the caller |\ |\ |\




- Maintains confidentiality
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Three Phases of the Dispatch Function - CORRECT
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ANSWERS ✔✔Phase 1 - Call-Receiving Activities (Collect) |\ |\ |\ |\ |\ |\




|\ - an E.M.D takes an incoming call and goes through an
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|\ "initial survey" sequence |\ |\




- Where? What? How? Who? When?
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,Phase 2 - Dispatch Activities (Dispatch)
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- EMD goes to proper protocol
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- Protocols give appropriate response mode
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|\ - Established by local medical authority
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Phase 3 - Post-Dispatch Activities ( Provide)
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- EMD prepares caller for responding personnel and can
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be providing medical instructions as indicated by the
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E.M.D Guidecards |\




Resources Commonly Found in an EMS System - CORRECT|\ |\ |\ |\ |\ |\ |\ |\



ANSWERS ✔✔1. Basic Life Support (BLS)/ Advanced Life
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Support (ALS) |\ |\




2. Fire |\




3. Police |\




4. Hospitals/Emergency Care Facilities
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5. Other |\ |\




- These include hazardous materials units (aka "HAZMAT"
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), Sexual AssauIt Centers, Hyperbaric Centers, Trauma
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Centers, Poison Control Centers, Burn Centers, Language
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Translator Services, etc. |\ |\

, Tiered EMS System Structures (Not all systems have
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these tiers) - CORRECT ANSWERS ✔✔An EMS system with
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more than 1 level of response
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Tier 1 (First Responders)
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- Police and fire departments
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|\ - Normally trained in BLS
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Tier 2 (Basic Life Support)
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- Transport ambulance
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|\ - Normally staffed by EMTs
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- Trained in Patient Assessment, Minor Injuries,
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Performing CPR |\




Tier 3 (Advanced Life Support)
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- Ambulance or non-transport capable chase vehicle
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|\ - Staffed by 2 paramedics
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|\ - Work under a physician's license
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- Capable of cardiac monitoring, drug therapy, and
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breathing support methods |\ |\




Tier 4 (Aeromedical services)
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-Advanced Life Support |\ |\




|\ - Paramedics
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|\ - Nurses
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Used to transport most severe cases where transport
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time to the hospital may be the determining factor in the
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patient's survival |\