operations management creating value along the supply chain 9th edition

TESTBANK v




OperationsManagementCreatingValue
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AlongtheSupply Chain,11th Edition (Russell)
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VerifiedChapters1-17,Complete
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OperationsManagement Creating Value AlongtheSupplyChain
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,TABLE OF CONTENTS V V




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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OperationsManagement Creating Value AlongtheSupplyChain
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,OperationsManagement Creating Value AlongtheSupplyChain11thEditionRoberta S.
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Russell, BernardW.Taylor v v v v




ConceptCheckQuestionsfor Learning Objectives v v v v v




Chapter 1– Introduction toOperationsandSupply Chain Management
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TheOperationsFunction
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1. Theoperationsfunctioninteracts with
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a. Marketing
b. Suppliers
c. Humanresources v




d. Finance
e. All of the above v v v




Difficulty:Easy v




Answer:d
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2. Operationsis often describedas v v v v




a. thecreative coreof anorganization v v v v v




b. atransformationprocess v v




c. thesource of firm profitability v v v v




d. all of the above v v v




Difficulty:Easy v




Answer:b
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The EvolutionofOperationsandSupply ChainManagement
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1. v helped to enable the Industrial Revolution. v v v v v




a. Linear programming v




b. Qualitycircles v




c. Interchangeable parts v




d. The Internet v




Difficulty: Easy v




Answer:c
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2. The Principles ofScientificManagement were proposedby
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a. Adam Smith v




b. HenryFord v




c. Frederick Taylor v




OperationsManagement Creating Value AlongtheSupplyChain v v v v v v v

, d. EltonMayo v




Difficulty:Easy v




Answer:c
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3. Supplychain managementemerged asv v v v




a. companiesstartedto outsourceproduction v v v v




b. the number of suppliersforeach companygrew v v v v v v v




c. globalizationexpanded the reachof suppliers andcustomers v v v v v v v




d. all of the above v v v




Difficulty:Easy v




Answer:d
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4. The quality revolutionwas broughttous by
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a. Germany
b. Japan
c. China
d. Mexico
Difficulty:Easy v




Answer:b
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Globalization
1. Globalizationhas grown rapidlydue to v v v v v




a. World trade agreements v v




b. TheInternet v




c. Outsourcing
d. All of the above v v v




Difficulty:Easy v




Answer:d
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2. Whichof the following countries has the highesthourlywage rate?
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a. Norway
b. U.S.
c. Germany
d. SouthKorea v




Difficulty: Moderate v




Answer:a
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3. Companiesgo global to v v v




a. takeadvantageoffavorablecosts v v v v




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