MANG 2790 TEST 1 QUESTIONS WITH
ANSWERS 100% CORRECT
Communication - ANSWER The process of transferring information and meaning
between senders and receivers
Stakeholders - ANSWER groups affected in some way by the company actions
Effective Message Qualities - ANSWER Practical, factual, concise, clear and persuasive.
Professionalism - ANSWER The quality of performing at a high level and conducting
oneself with a purpose and pride
Formal Communication Network - ANSWER in which ideas and information flow along
the lines of command in the company's organization structure
Informal Communication Network - ANSWER often referred to as "grapevine" or "rumor
mill", anything that happens outside of the formal communication network
Audience-Centered approach - ANSWER involves understanding, respecting, and
meeting the needs of your audience members
Etiquette - ANSWER the expected norms of behavior in any particular situation, can
have a profound influence on your company's success and your career
Communication Barriers - ANSWER examples: Noise and distraction, competing
messages, filters and channel breakdowns
Selective Perception - ANSWER occurs when people ignore or distort incoming
, information to fit their preconceived notions of reality
Information Overload - ANSWER results when people receive more information than
they can effectively process
Ethics - ANSWER the accepted principles of conduct that govern behavior within a
society
Ethical Communication - ANSWER includes all relevant information, is true in every
sense and is not deceptive in any way
Plagiarizing - ANSWER presenting someone else words or other creative product as
your own
Omitting Essential Information - ANSWER essential information that your audiences
needs in order to make an intelligent decision
Distorting Visuals - ANSWER altering photos in order to deceive audiences or changing
the scale of graphs and charts to exaggerate or conceal differences
Transparency - ANSWER gives audience members access to all the information they
need in order to process messages accurately
Ethical Lapse - ANSWER making a decision you clearly know is unethical
Ethical Dilemma - ANSWER a choice between alternatives that both may be ethical and
valid
Code of Ethics - ANSWER explicit ethics policy to help employees determine what is
acceptable
ANSWERS 100% CORRECT
Communication - ANSWER The process of transferring information and meaning
between senders and receivers
Stakeholders - ANSWER groups affected in some way by the company actions
Effective Message Qualities - ANSWER Practical, factual, concise, clear and persuasive.
Professionalism - ANSWER The quality of performing at a high level and conducting
oneself with a purpose and pride
Formal Communication Network - ANSWER in which ideas and information flow along
the lines of command in the company's organization structure
Informal Communication Network - ANSWER often referred to as "grapevine" or "rumor
mill", anything that happens outside of the formal communication network
Audience-Centered approach - ANSWER involves understanding, respecting, and
meeting the needs of your audience members
Etiquette - ANSWER the expected norms of behavior in any particular situation, can
have a profound influence on your company's success and your career
Communication Barriers - ANSWER examples: Noise and distraction, competing
messages, filters and channel breakdowns
Selective Perception - ANSWER occurs when people ignore or distort incoming
, information to fit their preconceived notions of reality
Information Overload - ANSWER results when people receive more information than
they can effectively process
Ethics - ANSWER the accepted principles of conduct that govern behavior within a
society
Ethical Communication - ANSWER includes all relevant information, is true in every
sense and is not deceptive in any way
Plagiarizing - ANSWER presenting someone else words or other creative product as
your own
Omitting Essential Information - ANSWER essential information that your audiences
needs in order to make an intelligent decision
Distorting Visuals - ANSWER altering photos in order to deceive audiences or changing
the scale of graphs and charts to exaggerate or conceal differences
Transparency - ANSWER gives audience members access to all the information they
need in order to process messages accurately
Ethical Lapse - ANSWER making a decision you clearly know is unethical
Ethical Dilemma - ANSWER a choice between alternatives that both may be ethical and
valid
Code of Ethics - ANSWER explicit ethics policy to help employees determine what is
acceptable
