MGT 101 Exam 1 Questions and
Answers
Purpose of Management - ANSWERS-to use these resources effectively and efficiently so thatthe
objectives of the organization are achieved with a minimum of cost. - Efficiency, Effectiveness,
Productivity
Transactional Leaders - ANSWERS-(Managers) get stuff done, kick the can down the road - use
incentives to get people to do things
Transformational Leader - ANSWERS-(True Leaders) change the nature of the business, most
importantly, they focus on doing the right things - what's right for the business, the
stakeholders, the consumers, and the economy - get people to do things because they want to
do them
Planning - ANSWERS-Determining appropriate goals for the firm and deciding how to
accomplish these goals
Organizing - ANSWERS-Assigning responsibility to employees for task achievement to
collaboratively achieve goals
Leading - ANSWERS-Influencing and motivating others to achieve set goals
Controlling - ANSWERS-Monitoring, evaluating, and maintaining desired performance
Levels of Management - ANSWERS-CEO, Upper-Level, Middle-Level, First-Line
, Specific Management Skills Examples - ANSWERS-job knowledge, oral communication,
persuasiveness, tolerance of stress
Electronic Business - ANSWERS-Achieving management goals through the use of the internet
Global Organizations - ANSWERS-Expanding business activities beyond national boundaries
Management Theory - ANSWERS-a systematic statement based on observations, of how the
management process might best occur, given stated underlying principles
Classical Approach to Management - ANSWERS-stresses the manager's role in a formal hierarchy
of authority and focuses on the task, machines, and systems need to accomplish the task
effciently
Max Weber - ANSWERS-German leader for Classical Approach to Managment, based his
concept off of the Prussian Army
Henry Fayol - ANSWERS-French leader for Classical Approach to Management, ran a coal mine
and wrote a book with 14 principles of management
Henry Gantt - ANSWERS-developed idea for organizing and scheduling, created the Gantt Chart
that shows what the schedules are and how tasks link together
Scientific Management - ANSWERS-emphasizes the systematic study of and experimentation
with workers' tasks, methods, and tools as a means of improving worker efficiency
Frederick Tayor - ANSWERS-Developed principles of Scientific Management
Principles of Scientific Management - ANSWERS-1) Develop the one best way to do a task
Answers
Purpose of Management - ANSWERS-to use these resources effectively and efficiently so thatthe
objectives of the organization are achieved with a minimum of cost. - Efficiency, Effectiveness,
Productivity
Transactional Leaders - ANSWERS-(Managers) get stuff done, kick the can down the road - use
incentives to get people to do things
Transformational Leader - ANSWERS-(True Leaders) change the nature of the business, most
importantly, they focus on doing the right things - what's right for the business, the
stakeholders, the consumers, and the economy - get people to do things because they want to
do them
Planning - ANSWERS-Determining appropriate goals for the firm and deciding how to
accomplish these goals
Organizing - ANSWERS-Assigning responsibility to employees for task achievement to
collaboratively achieve goals
Leading - ANSWERS-Influencing and motivating others to achieve set goals
Controlling - ANSWERS-Monitoring, evaluating, and maintaining desired performance
Levels of Management - ANSWERS-CEO, Upper-Level, Middle-Level, First-Line
, Specific Management Skills Examples - ANSWERS-job knowledge, oral communication,
persuasiveness, tolerance of stress
Electronic Business - ANSWERS-Achieving management goals through the use of the internet
Global Organizations - ANSWERS-Expanding business activities beyond national boundaries
Management Theory - ANSWERS-a systematic statement based on observations, of how the
management process might best occur, given stated underlying principles
Classical Approach to Management - ANSWERS-stresses the manager's role in a formal hierarchy
of authority and focuses on the task, machines, and systems need to accomplish the task
effciently
Max Weber - ANSWERS-German leader for Classical Approach to Managment, based his
concept off of the Prussian Army
Henry Fayol - ANSWERS-French leader for Classical Approach to Management, ran a coal mine
and wrote a book with 14 principles of management
Henry Gantt - ANSWERS-developed idea for organizing and scheduling, created the Gantt Chart
that shows what the schedules are and how tasks link together
Scientific Management - ANSWERS-emphasizes the systematic study of and experimentation
with workers' tasks, methods, and tools as a means of improving worker efficiency
Frederick Tayor - ANSWERS-Developed principles of Scientific Management
Principles of Scientific Management - ANSWERS-1) Develop the one best way to do a task