WGU C215 |PA|PRE-ASSESSMENT | EXAM
Correct 45
Incorrect 00
Term
Which of the following specifically relates to dimensions of quality in
, Don't know?
2 of 45
Term
Giving workers responsibility for seeking out quality problems and
correcting them is
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continuous improvement. change management.
employee empowerment. employee involvement.
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3 of 45
Definition
during time in the workday set aside for them.
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TQM team meetings occur TQM team meetings are scheduled
TQM team meetings take
TQM team meetings happen
place
, Don't know?
4 of 45
Term
TQM is a complete philosophy that has to be
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only used by the workers reliant on statistical process control.
adopted by top management. embraced with true belief.
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5 of 45
Term
Which of the following is a common cause for TQM failure?
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Excessive focus on internal
Overemphasis on cost reduction
processes
Lack of top management
Lack of employee training
support
Correct 45
Incorrect 00
Term
Which of the following specifically relates to dimensions of quality in
, Don't know?
2 of 45
Term
Giving workers responsibility for seeking out quality problems and
correcting them is
Give this one a try later!
continuous improvement. change management.
employee empowerment. employee involvement.
Don't know?
3 of 45
Definition
during time in the workday set aside for them.
Give this one a try later!
TQM team meetings occur TQM team meetings are scheduled
TQM team meetings take
TQM team meetings happen
place
, Don't know?
4 of 45
Term
TQM is a complete philosophy that has to be
Give this one a try later!
only used by the workers reliant on statistical process control.
adopted by top management. embraced with true belief.
Don't know?
5 of 45
Term
Which of the following is a common cause for TQM failure?
Give this one a try later!
Excessive focus on internal
Overemphasis on cost reduction
processes
Lack of top management
Lack of employee training
support
