EXAM QUESTIONS COMPLETE WITH 100%
VERIFIED ANSWERS
\Q\.What does an end user need to access a GW app - ANSWERS✔-A supported
web browser and a valid username and password
\Q\.What is one thing that determines what data is gathered on a claim intake
screen - ANSWERS✔-Type of claim (auto, homeowners)
\Q\.When a user attempts to log into CC, what 3 pieces of info does the app
attempt to determine? - ANSWERS✔-1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
\Q\.What is the purpose of an exposure? - ANSWERS✔-Used to track potential
payments on one coverage for one claimant
\Q\.What are two mechanisms used to determine if a payment requires approval?
- ANSWERS✔-1. Authority Limits
2. Transaction Approval Rules
, \Q\.What two mechanisms are referred to as a check? - ANSWERS✔-A physical
paper check and an EFT
\Q\.What is a set of activities on a claim called? - ANSWERS✔-A workplan
\Q\.What are the three types of service requests? - ANSWERS✔-1. Service only
2. Quote only
3 Quote and service
\Q\.What is an incident? - ANSWERS✔-The 'what" that was lost or damaged
\Q\.What are the six assignable objects in CC base configuration? - ANSWERS✔-1.
Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
\Q\.When does object assignment happen? - ANSWERS✔-Object creation and
manual object reassignment
\Q\.What are the two basic building blocks of the CC org structure - ANSWERS✔-
Users and groups