communication definition - Answers a process of sharing meaning
Laswell 1948 linear model of communication - Answers Who -> what -> channel -> whom _. effet
Shannon & Weaver 1949 model - Answers speaker -> message -> channel -> receiver -> effect
noise - Answers any disturbance that interferes with the transmission of a message
David Berlo's SMCR Model - Answers speaker -> message -> channel -> receiver (-> feedback loop).
Message is encoded then sent through the channel as symbols (like words, music, pictures) then
decoded by the receiver back into concepts.
reception and audience theories - Answers messages are polysemic - multiple meanings. There are
factors that predict why receivers receive the message they do
Stuart Hall: Encoding and Decoding - Answers production (encoding) - circulation - use (consumption
and decoding) - reproduction (application or effects of the message received)
modes of encoding (Hall) - Answers dominant (decoding matches encoding), negotiating (shares some
traits with dominant meaning but differs with the receiver's experiences),
oppositional (the opposite of the intended meaning)
Nature of Interpersonal Communication - Answers 1. occurs among interdependent individuals
2. inherently relational
3. exists on a continuum
4. involves choices
5. inevitable and irreversible
6. verbal and nonverbal
role relationship - Answers Two people who share some degree of behavioral interdependence;
although people in such relationships are usually interchangeable and are not psychologically or
behaviorally unique.
interpersonal relationship - Answers two people who share repeated interactions over time, can
influence one another, and have unique interaction patterns
close relationship - Answers two people in an interpersonal relationship characterized by enduring
bonds, emotional attachment, personal need fulfillment, and irreplaceability
Relational Development Model - Answers contact, involvement, intimacy, deterioration
contact - Answers perceptual then interactional (both impersonal). First four minutes of initial
interaction. You can exit contact at this stage
involvement - Answers testing initial impression - intensifying. Note you can exit contact at this stage,
re-do this stage, or head back to the contact stage. Or you can progress to intimacy.
intimacy - Answers establishing a close relationship and you come to share each others' social
networks. Interpersonal commitment and social bonding phase
deterioration - Answers weakening of bonds - intrapersonal dissatisfaction then withdrawal
possibility 1: repair - Answers intrapersonal repair and interpersonal repair
possibility 2: dissolution - Answers interpersonal separation - reidentifying as individuals. Also
social/public separation
Social Penetration Theory - Answers theory that proposes relationships develop through increases in
self-disclosure
The social penetration model is used to describe which two dimensions of communication? - Answers
breadth and depth
social exchange theory - Answers the theory that our social behavior is an exchange process, the aim
of which is to maximize benefits and minimize costs
comparison level - Answers the cost-benefit ratio that people believe they deserve or could attain in
another relationship
Relational Dialectics (Baxter and Montgomery) - Answers All dyads struggle with opposing needs or
desires. Autonomy vs connection, openness vs closedness, novelty vs predictability
language - Answers a system of symbols that allows people to communicate with one another
speech acts - Answers communicative acts that carry meaning beyond the words and phrases used
within them, for example, apologies and promises
indirectness - Answers the meaning beyond the literal
Implicature - Answers inferences that hearers make from an utterance to understand the intent of the
speaker
pragmatics - Answers the appropriate use of language in different contexts