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NR222 Non-Therapeutic Communication
Questions and Answers Latest Update
Non-therapeutic communication techniques __________ conversation and
expression of feelings and causes ______ responses or behaviors in others .
Ans: discourage
negative
Which communication techniques are considered non-therapeutic? Select all
that apply.
1. Disapproving
2. Clarifying
3. False reassurance
4. Active listening
5. Summarizing Ans: 1, 3
Which communication technique involves repeating the client's exact
statements word for word?
1. Changing the subject
2. Parroting
3. Paraphrasing
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4. Passive response Ans: 2
John is talking to Tim and states, "Tim, you should quit your job if you are
so unhappy."
This is an example of giving _______. Ans: a personal opinion
A nurse is counseling a client about weight loss and suggests eliminating
certain foods from the diet. The client refuses this advice stating, "But those
are some of my favorite foods. I will not cut out those foods!" The nurse
responds with, "You must cut out those foods or your health will continue
to decline."
This is an example of __________. Ans: arguing
A father is playing catch with his son. His son throws the ball high. The
father says, "Come on son, that was a terrible throw."
This is an example of _________. Ans: disapproval
A student says to another student, "I'm sorry that you did poorly on the
exam. I'm so worried that you won't pass this class."
This is an example of ________. Ans: sympathy
Tom says to Sally, "I'm not angry with you." Then Tom ignores Sally for the
rest of the night.
This is an example of _________. Ans: passive response
Jeffery Phillips (pronouns he/him) is a registered nurse working in an
assisted living facility. Today, he is caring for a resident that he has known
for several months who seems agitated and angry.
In which phase of the therapeutic relationship does this occur?
© 2025 All rights reserved
NR222 Non-Therapeutic Communication
Questions and Answers Latest Update
Non-therapeutic communication techniques __________ conversation and
expression of feelings and causes ______ responses or behaviors in others .
Ans: discourage
negative
Which communication techniques are considered non-therapeutic? Select all
that apply.
1. Disapproving
2. Clarifying
3. False reassurance
4. Active listening
5. Summarizing Ans: 1, 3
Which communication technique involves repeating the client's exact
statements word for word?
1. Changing the subject
2. Parroting
3. Paraphrasing
© 2025 All rights reserved
, 2 | Page
4. Passive response Ans: 2
John is talking to Tim and states, "Tim, you should quit your job if you are
so unhappy."
This is an example of giving _______. Ans: a personal opinion
A nurse is counseling a client about weight loss and suggests eliminating
certain foods from the diet. The client refuses this advice stating, "But those
are some of my favorite foods. I will not cut out those foods!" The nurse
responds with, "You must cut out those foods or your health will continue
to decline."
This is an example of __________. Ans: arguing
A father is playing catch with his son. His son throws the ball high. The
father says, "Come on son, that was a terrible throw."
This is an example of _________. Ans: disapproval
A student says to another student, "I'm sorry that you did poorly on the
exam. I'm so worried that you won't pass this class."
This is an example of ________. Ans: sympathy
Tom says to Sally, "I'm not angry with you." Then Tom ignores Sally for the
rest of the night.
This is an example of _________. Ans: passive response
Jeffery Phillips (pronouns he/him) is a registered nurse working in an
assisted living facility. Today, he is caring for a resident that he has known
for several months who seems agitated and angry.
In which phase of the therapeutic relationship does this occur?
© 2025 All rights reserved
