Sales Mastery Exam Questions with Correct Answers 100% Verified By Experts|2025/2026
Latest Update
Essay Question: Define an objection and give an example Request for more information
Price is too high, I love our current supplier
Objections define their area of interest and tell you how to sell them; need to ask my boss
Essay Question: Define a condition and give an example A VALID reason for not moving
ahead
"we are bankrupt"
The Champions Creed I am not judged by the number of times I fail, but the number of
times I succeed. And the number of times I succeed is in direct proportion to the number of
times I can fail and keep trying.
What is a Tie-Down? Question at the end of a statement that confirms they are moving
forward (demands a yes)
Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
What is The Porcupine? Answering a question with a question to keep control and lead
them to your next close
What is an Inverted Tie-Down? Putting a tie down in FRONT of the sentence for more
warmth
Isn't it a great product?
Wouldn't it be an advantage if.....
, What is an Alternative Choice? Asking 2 questions, which answering one will confirm they
are moving ahead
Do you want it in black or white?
Would you rather do it Thursday or Friday?
6 reasons why people buy (need to know 4) A need
Fear
Security
Pride of ownership
Keeping up with the Jones'
Self Image
Peer Pressure
What is an Involvement Question? "Jump over close"
Question customer must ask themselves after they purchase/made their decision
If you ask before purchasing it confirms they are going ahead
Have you cleared a spot for the new lift?
Has this already been budgeted?
Do you have a PO already assigned to this?
Examples of a Tie-Down Tag On? THEY say it, YOU tie it down
Isn't it?
Aren't you?
Right?
What is a Chuck Close? A great rep can take mediocre and make it seem really good
Rep loyalty objection
Latest Update
Essay Question: Define an objection and give an example Request for more information
Price is too high, I love our current supplier
Objections define their area of interest and tell you how to sell them; need to ask my boss
Essay Question: Define a condition and give an example A VALID reason for not moving
ahead
"we are bankrupt"
The Champions Creed I am not judged by the number of times I fail, but the number of
times I succeed. And the number of times I succeed is in direct proportion to the number of
times I can fail and keep trying.
What is a Tie-Down? Question at the end of a statement that confirms they are moving
forward (demands a yes)
Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
What is The Porcupine? Answering a question with a question to keep control and lead
them to your next close
What is an Inverted Tie-Down? Putting a tie down in FRONT of the sentence for more
warmth
Isn't it a great product?
Wouldn't it be an advantage if.....
, What is an Alternative Choice? Asking 2 questions, which answering one will confirm they
are moving ahead
Do you want it in black or white?
Would you rather do it Thursday or Friday?
6 reasons why people buy (need to know 4) A need
Fear
Security
Pride of ownership
Keeping up with the Jones'
Self Image
Peer Pressure
What is an Involvement Question? "Jump over close"
Question customer must ask themselves after they purchase/made their decision
If you ask before purchasing it confirms they are going ahead
Have you cleared a spot for the new lift?
Has this already been budgeted?
Do you have a PO already assigned to this?
Examples of a Tie-Down Tag On? THEY say it, YOU tie it down
Isn't it?
Aren't you?
Right?
What is a Chuck Close? A great rep can take mediocre and make it seem really good
Rep loyalty objection
