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MO Valley Study Guide – Questions With Accurate Solutions

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MO Valley Study Guide – Questions With Accurate Solutions

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MO Valley Study Guide – Questions With Accurate
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Terms in this set (50)



what would be considered c. if the recipient
unwelcomed behavior?


a. asking someone out on a date
b. hugging
c. if the recipient considers it offensive
d. telling someone they look nice


if you are a victim of sexual d. report the harassment to the proper company
harassment or witness it at the official
workplace, you should ?


a. choose to ignore the behavior,
unless it is truly offensive
b. contact the spouse of the person
harassing you
c. fight back and let the person know
how stupid and immature they are
d. report the harassment to the proper
company official


Which item listed would be a sexually c. commenting on a co-workers physical attributes
hostile work environment?


a. A sexual relationship with a
consenting co-worker
b. asking a co-worker for a couple of
dates
c. commenting on a co-workers
physical attributes
d. occasional teasing

, Your personal role in the process of a. appearance
customer service includes three
elements: performance, behavior, ?


a. appearance
b. attitude
c. knowledge
d. skills


Two examples of good organizational a. good communication
support include good supervision and
?


a. good communication
b. presentable appearance
c. regular job evaluations
d. worker retention


To help member become better c. NECA
employers, the ? provides extensive
management development courses
and programs.


a. electrical training ALLIANCE
b. IBEW
c. NECA
d. NLMCC


In 1941, the ? was established. c. NJATC


a. NEBF
b. NECA
c. NJATC
d. NLMCC

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