CERTIFIED EXAM Q&A
VERIFIED, 2026 | 2027.
Quiz_________________?
A check sheet indicates that of 100 returned items, 50 were damaged upon delivery, 30
were the wrong size, 10 were of poor quality, 5 were a mistaken order, and 5 were
returned due to the customer no longer wanting the item.
What is the appropriate way to represent these data?
a. Construct a control chart
b. Construct a Pareto chart
c. Construct a cause-and-effect diagram
d. Construct a flow chart -
Answer✅
b
Quiz_________________?
A college is reviewing statistics concerning student retention. The college would like to
determine the most important factors that cause students to leave and asks the researcher
to display this information using one of the Seven Basic Tools of Quality.
1
, Which tool should be used in this case?
a. Histogram
b. Run chart
c. Flow chart
d. Pareto chart -
Answer✅
d
Quiz_________________?
A company decides to auction excess inventory on an auction website. They have
performed a regression analysis to identify how the length of the auction impacts the final
price.
Which statistic indicates the strength of the relationship between the length of auctions and
final price?
a. R-squared
b. Z-score
c. P-value
d. F-statistic -
Answer✅
a
Quiz_________________?
A company is trying to increase its online sales revenue by improving its e-mail advertising
campaign for repeat customers as well as new customers. Which two variables would be
used in determining a campaign to maximize revenue gain?
a. Number of purchases per e-mail
b. E-mail content
2
, c. Spending per purchase
d. Cost per e-mail -
Answer✅
a, c
Quiz_________________?
A county government must reduce spending. It wishes to eliminate incremental budgeting
and align budget allocations with each of its units' strategic business objectives.
How can the county apply data analytic approaches to attain this goal?
a. By benchmarking like strategies of successful counties
b. By measuring number of voter complaints per department
c. By surveying the county controllers
d. By surveying employees on strategy matters -
Answer✅
a
Quiz_________________?
A county government wishes to convert government vehicles from gasoline to natural gas.
How can the county evaluate the effectiveness of the conversion?
a. By estimating the payback period
b. By analyzing budgetary impacts of county contracts
c. By aligning fund allocations with number of departmental employees
d. By conducting best practices research regarding audit performance -
Answer✅
a
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